US
35-50 years of age | Experience level: first safari
Friendly and amazing.
My trip to Materuni Falls, the Chagga tribe, and the coffee class arranged by Everlasting African Adventure was exceptional. My guide, Godlisten, was friendly and incredibly knowledgeable about the Chagga tribe, making the experience deeply enriching and enjoyable. Highly recommended!
US
50-65 years of age | Experience level: first safari
Great planning that made the trip easy, fun, and amazing
Anya from Pembury was great to work with from start to finish. Great communication to turn our thoughts into reality. We just provided a list of things we wanted to do and she designed a plan with lodging, transfer, air, some meals, and tours that we loved. It was EASY to just follow the plan and effortless on our part. We had great lodging, especially in Cape Town and at Arathusa in Sabi Sands and great tour guides as well. We really appreciated the ‘tips’ on packing, weather, tipping for service, etc since it was our first time in Africa.
CA
Sello was amazing - personable and honest
Good tour learned a lot about the history of South Africa
US
20-35 years of age | Experience level: first safari
Attentive
Super attentive and communicative tour company. Incredibly easy to chat via WhatsApp and they cater to all your needs and very adaptable to any changes in travel plans (delayed flights, weird schedules, etc.). The team is super friendly and is available day and night. They have services to meet all your needs in Tanzania and customize their options for you. Made our trip so seamless and stressless.
CZ
4 days MM and Nakuru with Navasha
Safari was good itself, not the organisation. Mr. Benson didn't keep promise to side boat tour in Naivasha, even after I notified few times in advance, and only offered to pay taxi for myself back to Nairobi if to go so I had to resign. At the arrival he let me wait over an hour abandoned in a car park in Nairobi without transport until I got my own.
The driver failed in critical interaction with local authorities and after bribing them he demanded money from me to pay all to him. Very disappointing customer care
CN
20-35 years of age | Experience level: first safari
Best trip so far
We had a excellent experience with serengeti smile and our tour guide Zac. We seen most of the animals and night safari is definitly a highlight
US
50-65 years of age | Experience level: first safari
Do Not Use This Company!
In order to write this review, I had to put in a date of Travel, so I used May 2024, but July 2024 was the anticipated time of travel. But I have no tours booked with Honest Travel Experience for July 2024 at this time. That is because of the negative experiences I have had with them in the booking process. In short, I advance the money to book a day trip to Durban during my upcoming trip to South Africa. The trip was never booked, and I have yet to get my money back. This is despite several months of WhatsApp conversations with one of the owners of the company who is named Tye. He constantly makes promises to pay, and has yet to pay. We even had a date certain of April 19 when he was supposed to pay me and he let that day go by without payment. There was always an excuse for why the payment could not be made. Now he just ignores my WhatsApp messages, and I have yet to be paid. I have involved the South African, tourism government entity, and they have reached out to him as well, and he promised them that he would make the payment, but again has yet to pay me back. I have read many many mixed reviews on this company, and while some are good, this has been my experience with this company. So buyer beware. If you do book with this company, I would suggest doing it through a Travel site, with guaranteed free cancellation and refunds. Do not advance the money. They will just take it, and not book the trip that you planned, and leave you hanging. They will act like your friends, but they are not your friends. It is my belief that they are just out to take the money of unsuspecting tourists like myself. While my trip is still planned, this negative experience has definitely put a damper on it, and leads me to believe that no one in the South African tourism industry can be trusted. Also, beware of a former employee of theirs, whose name is Sean. He left the company under spurious circumstances, and now represents himself to be a tour guide under the name of Sky Travel and Tours. He also took my money upfront for tours and merchandise, and as basically disappeared on me. So if you see any advertisements for Tours by him or this so-called company, I would be extremely wary of that also. Good luck, fellow travelers…
CA
20-35 years of age | Experience level: first safari
Unforgettable lifetime memories
We really enjoy the Safari trip, as long as I told them where I wanted to go they thoroughly informed me everything. Each location that I stayed at was enjoyable as I let them choose it for me. Our guide Shafino was helpful and tried to make the most meaningful of our time spent. This was a lifetime experience with incredible never to forget memories. “Serengeti shall not die”.
CA
20-35 years of age | Experience level: 2-5 safaris
Excellent did his best to accommodate everything requested
Was a wonderful experience I wish I could do it all over again if I had to are time. Memories that will last a lifetime with everything we saw. They accommodated everything we requested to see
BE
20-35 years of age | Experience level: first safari
Best first safari trip experience ever!
The safari was AMAZING! From beginning untill the end i enjoyed every minute of the ride! We saw a lot of animals and the driver really tried to show us the best spots and they communicate with eachother so they can let eachother know if they find any animals. It was arranged really good to give us visitors the best experience. So if i come back diffenitely with mountain warriors again! And special thanks to Rosemary that helped me out several times from the first moment i booked the trip months before i went to arusha untill after the trip! 🥰 will never forget this!