US
50-65 years of age | Experience level: first safari
Attentiveness, fast response, patience, focused customization and friendliness at its absolute best!
Our trip was for 11 days from Cape Town to Greater Kruger to Victoria Falls to Chobe to Okavango Delta. Words cannot come close to expressing how outstanding Compass Odyssey was to work with for planning our trip of a lifetime. In taking a chance by choosing to work with someone across the Atlantic, it was important to gain trust. With my very detail oriented nature, there were a lot of questions. Darren ALWAYS responded quickly, with explicit answers about everything to whether we could find a particular bird in one region to what place had the best souvenirs to whether it was safe to eat crocodile in Victoria Falls. Never did he show impatience, and his friendliness and support was unmatched. With his focused attention to our desires, he was able to put together several choices of itineraries even though we were planning our trip only 5 months before peak season. And even when airlines were cancelling and changing flights during a shake-up, he stayed the course and was able to keep our entire itinerary in place with only a few minor changes by pushing his contacts to get us on certain flights. And as two women in a foreign land, it was also important for us to know we had someone to contact if trouble arose. While we traveled, he even checked in with us to make sure everything was fine. Every place we went, the experience we were looking for was nearly perfect, with excellent safari guides who expended tremendous efforts to meet the desires of their clients, and probably at least 50 bird species and 25 mammal species spotted, often in high numbers. The accommodations were also well matched to our preferences. The guides Compass Odyssey uses (We had Dot in Cape Town, Mortimer and Ruth in Vic Falls, and Charles also in Vic Falls) were fun and passionate and patient, and also focused on what we wanted. Everywhere we went we always had someone making sure we got where we needed to go, usually even finding the appropriate person at the airports to check in with. The experience working with Compass Odyssey could not have been better! Oh... and the animals in Africa are awesome, too!
MX
20-35 years of age | Experience level: first safari
Amazing! The best tour EVER!
Simon makes our stance in Kenya the best, take us to the best places, amazing company, amazing drivers, definitely I will come back to another tour but just with you, I’ll been over the world in different tours and this is the top! Thanks for everything Simon, you make our trip was the best! We knew Kenya
IT
20-35 years of age | Experience level: 2-5 safaris
Great Communication, Beautiful Accommodations, Amazing Wildlife
We began working with Ute earlier this year. When we initially reached out, we weren't certain on dates, so in the coming months as we determined our timing, we had to follow-up with Ute several times to find dates that would work with the itinerary we wanted. Ute was very accommodating throughout this process, and planned a great trip for us. Because of the date change, one of the initial lodges she recommended wasn't available, so she recommended Pangolin Lodge in Chobe. We were a bit nervous as it hadn't yet opened, and was only scheduled to open one month before our trip. As it turns out, we're quite lucky we ended up with this accommodation as it was amazing! They offer photo safaris with really nice cameras, and we got amazing photos with the team. We saw all kinds of animals and had a great time. The lodge was great as was the food. Our guide Aubrey was fantastic, as was all of the staff at the lodge. Prior to Chobe, we stayed at Victoria Falls Hotel, and initially had a bit of an issue when we checked-in with two twin beds in each of our two rooms. We didn't believe this had been booked for us as Ute knew we were two couples traveling. After speaking to the Victoria Falls Hotel and also Ute via WhatsApp/e-mail, we were able to get the beds pushed together and it turned out just fine. They also left each one of our rooms a bottle of wine, which I imagine was because of this mix-up - very thoughtful and appreciated. Lastly, we stayed at Machaba Camp in Okavango Delta - likely the best aspect of our entire trip. The staff there are absolutely amazing, our guide Glen was fantastic, the food was wonderful, saw lots of animals. This was one of - if not the best - trips we've ever taken and couldn't be happier with the experience. I wouldn't hesitate to recommend Roho Ya Chui and Ute. We would certainly use them again in the future. We never use travel agents and typically book directly ourselves, but glad we booked how we did. Knowing the price of each of the the individual components of the trip, the overall price was completely fair. I believe it was actually better priced to book together with Roho than had we booked each piece on our own (plus the complexity aspect!) Thank you Ute and Roho!!!
DE
35-50 years of age | Experience level: 2-5 safaris
Unforgettable, simply excellent !
Communication before the trip was professional, easy and fast, even special requests were accommodated due to Mushra's great flexibility.
I chose the 7 day Gorilla Trekking and Wildlife Viewing Safari, the tour exceeded my expectations. My guide, Martin, made this a very memorable experience with his in depth knowledge of Ugandan culture and wildlife as well as his good humour. The accommodation and food choices throughout the tour were excellent providing unbeatable value for money !
If you are looking for an authentic and unforgettable tour of Uganda, Mushra is the team to go with !
50-65 years of age | Experience level: first safari
Professional Safari, safe driver, fantastic company
Just returned from Kenya after 13 fantastic days on Safari with "Seven by Far" and have nothing but praise for the company. Sylvester the owner has created a special company that is very customer focused and they delivered everything they promised and more on the safari, from the quality of the lodgings in each safari tour to the safari experience. Also a special mention to Victor our Safari driver and guide for his safe driving and knowledgeable tours.
KW
50-65 years of age | Experience level: first safari
A marvellous and magical tour.
We visited Kenya this August. We went through a net search on tour operators and decided to go on a trip with Magical Retreats and adventures tour.Pamela was our tour advisor. She was very friendly, prompt and helpful and provided us with every information.The tour suited our requirements.Pamela responded to all our queries.
We received a warm welcome from her and all the hotels were very comfortable and we had a luxurious stay in Amboseli,Nakuru,Masai mara and Nairobi.
The safaris were a marvellous and magical experience. Our guide and driver Lawrence is a nice person and an excellent guide, we could spot all the animals except cheetah. It was one of the most magical holiday with great memories. Thanks to Pamela and Lawrence. Wish Pamela and her team all success and will recommend them to my friends and others who would like to visit Kenya.
20-35 years of age | Experience level: 2-5 safaris
Very good value for money and wonderful service by ATC
We are very happy with the service and accommodation provided by African Travel Consultants. Booking process was smooth and everything was delivered as was promised. We booked 3 nights at Buffalo camp which was beautiful and intimate.
IT
20-35 years of age | Experience level: first safari
Wonderful experience
We panned our three days in Arusha with Face of Africa trought email. We arrived at the airport and Hamadi came to pick us up and take us to the hotel (which they book for us). Later in the afternoon Hamadi came to take us around in the city and after he took us to a local place to eat. The day after we went to Ngorongoro for an AWESOME SAFARI. The following day before we took the plane for Zanzibar we went to the Hot springs.
Face of Africa people are very very nice and they always reply immediately to the emails, it was really easy to organize the trip with them.
IN
20-35 years of age | Experience level: first safari
AE
20-35 years of age | Experience level: first safari
Best Budget Safari in Africa. 5 STARS
Our point of contact Lennox was always prompt in his replies and very informative and helpful to all our questions. This was my first Africa trip along with some friends and he made us feel secure with what we were getting. Also, no advance payment, we paid only on arrival and that was very convincing as well.
Our driver and guide Jimmy was excellent. Gem of a person. Went off the beaten path in the safari to get us ahead of the pack and the best possible views of the animals and he would also go around them to get us the best photographs.
One of the most hospitable tours I've been on to any of my travels.
Would highly recommend taking them. You will be safe and will have a great time.