US
Be carefull with this company. They do not comply and after paying they do not refund money. P
Please do not take this safari. It is false. It's fake. You woll probably lose your money
US
50-65 years of age | Experience level: 2-5 safaris
Experience counts!
This was our second time to Tanzania and we sought out Goodluck Kombe again to arrange a custom safari - we trust his knowledge and experience. Part of our group had flight cancellations that Goodluck was able to problem solve to make sure they got back back home when they planned.
20-35 years of age | Experience level: 2-5 safaris
Really enjoyed a safari in Nairobi National Park!
Joseph was very helpful and responsive! My parents and their friends really enjoyed the safari, saw a lot of animals and also had a good time in the Giraffe center and Bomas of Kenya.
US
35-50 years of age | Experience level: 2-5 safaris
Amazing
Great Guide,
Thank you Kla Adventures for the best service you provided for me
I highly recommend this company
DK
35-50 years of age | Experience level: first safari
Serviceminded
I absolutely enjoyed travelling My friend and the guide John from afritrek. We saw Akagera, lake buyoni, bwindi, kisoro, nyungwe. I Akagera John made sure we saw everything.
John is optimistic. He makes sure we will do everything and more. He is flexible and will listen to suggestions on the way.
50-65 years of age | Experience level: first safari
Organised
I booked our day safari with Dallas Safaris, there are many operators offering the trips, because of the reviews read and value for money; not the cheapest and not the most expensive.
The trip was arranged and organised before leaving the UK, Dallas Africa Safaris kept me updated on the booking via email and booked the necessary flights across to the mainland for the day safari - all very efficient and reliable. Confirmation of pickup time was sent the day before, the driver was friendly and helpful; he was there to greet and drive us back to our hotel on return to Zanzibar airport. We were fortunate to see a variety of wildlife: lion, elephant, giraffe, baboons, hippos and crocodile to name a few.
All in all, a great once in a lifetime experience!!
Hakuna matata!
CO
50-65 years of age | Experience level: first safari
Please do not take this safari.
We booked and paid completely our 12-days safari with this company. We are going to travel tomorrow. They did not answer our questions after we paid
Today-some minutes ago- Haron wrote us sayin that they can not take us to the safari. Also say that they will try to refund our money. It was a lot of money. We were save for years to do a safari in Kenia. It was going to be the trip of our lives.
Right now ewe don't have any place to stay the day we will arrive (Saturday at night). I feel we lose our money after reading some comments people wrote in September. When we see the comments this company was well ranked.
Be aware. Please do to take this safari withe Sunset African salaries. Advise to your friends.
Now I am very sad. We do not have any money to take a safari and we will spend 12 days in Kenia.
Our plan was to go to the safari and then attend an international congress. We have already write to people in Kenia organizing the event: universities, professors, administrative people. They will contact the policy and the tourism office in Kenia. However I feel we will lose our money.
DE
35-50 years of age | Experience level: first safari
beware!
1 week before our tour should start we received a message that the safari is canceled! we paid an amount of 3500 $
US
20-35 years of age | Experience level: first safari
Experienced, kind, gentlemen, knowledge full
Booked a private 5 day adventure through Peris and James as our driver. Peris custom made our trip and made it all magically work with our requests being fulfilled, can’t thank her enough! The day to day planning was perfect and everyday was packed full on adventure.
James knew all the spots to see the big 5, and we would always be the first few to spot animals before the crowd comes, allowing us to get really awesome photos and footage of the animals. James is a friendly gentlemen with connections and friends like no other so if you have a good or gift items you are looking for James is the man, he can take care of you!
As for the payments, it was 30% down payment, and complete payment prior to the adventure. Also if there was any issues getting into country you can request a refund. Please be sure to check country requirements 👍🏼
CA
65+ years of age | Experience level: first safari
Small, but reliable, and professional amazing company!
It is amazing life-time experience on this 8-day safari trip with Serengeti Smile. We are a retired couple from Vancouver, Canada. After comparing a few travel companies, we decided to go with Serengeti Smile, based on its professional advice, quick response, honest information, flexible payment plan etc. Erick is great agent to customize each day trip based on our demand. He input a lot of very useful information to help us to schedule the trip in detail. Our guide Deo was incredibly wonderful, his experience and knowledge not only about wildlife animal/birds/plants and the area, but many others about Tanzania's culture, heritage, history and Kilimanjaro where he grow up. In addition, his driving skills is great and his efforts in order for us to view "Big Five", Great migration, Leopard finding and Flamingo watching etc.. is very impressive, Deo also is a warm heart person to respect animals up-mostly and like to help other drivers on the road when need help. We saw almost every day, he drop some lunch box to Maasai kids in the side of the road. He made us feel safe, comfortable, and happy in the whole trip. Serengeti Smile arranged the great accommodations for us to experience great lodge and "luxury camps" that we felt really merged to Serengeti and wild animals environment. at last, Food is great and lunch box is more than we need, according to Tanzanian's standard. We strongly recommended this Safari company to people who like to experience life-time wild animal Safari.
