US
50-65 years of age | Experience level: 2-5 safaris
Highly professional, friendly, locally-owned company that delivers an amazing safari experience!
We enjoyed one of the most amazing family trips-of-a-lifetime thanks to Tanzania Horizon Safaris, a Tanzanian-operated company. I was glad to be able to work directly with a local company instead of adding another layer of a US travel agent – and to work with people who knew their staff and locations well.
Super kudos go to Elizabeth, the guest/sales manager, who helped tailor our schedule to facilitate specific travel interests and needs. Our trip took us to Gombe; followed by a multi-day stay in Taranguire National Park, Serengeti National Park, the Southern Serengeti, the Ngorongoro Crater; and a final stop in Moshi to see Mount Kilimanjaro. Elizabeth proved to be an excellent communicator who had great insights into travel times, medical needs, price requests, and a separate trip up to the Kenyan border so that one of my daughters could return to her work. She answered countless questions and was patient and thoughtful throughout. Payment for the trip was easy and secure and the Trip Plans ap was useful. I also appreciated being able to contact Elizabeth during the trip when I had questions – and her responses, per usual, were timely and helpful. I had read about Elizabeth’s top-level service when looking for safari companies – and I can confirm that she is really that good.
The two-day trip to Gombe was a highlight as we ended up being the only overnight visitors to the park. The guide and cook were fantastic. As a bonus, we ended up meeting with one of the researchers at the Jane Goodall Institute onsite to learn about the ongoing studies. Viewing the chimpanzees was truly magical – and the two hikes plus waterfall hike were strenuous but breath-taking.
Our trip through Taranguire, the Serengeti, the Ngorongoro Conservancy and Crater were also amazing. Our guide, Kazi, works directly with the company – and has served as a guide for 16 years. Kazi proved to be an excellent driver as we went through everything from dusty roads to torrential rainfalls. He became part of our family trip as we asked him to join us for our breakfasts and dinners at the lodges. We had wonderful conversations with him and enjoyed his sly sense of humor. We saw the animals up close – including a cheetah – and even got to experience part of the great migration (not in of our plans) with thousands of zebra and wildebeest returning to give birth in the area. Our lodgings during the safari were simply amazing – even though we opted for basic lodging that provided overnight electricity and WiFi. That Elizabeth knew these places personally and could recommend them was an added-plus.
I highly recommend Elizabeth and her team at Tanzania Horizon Safaris. They made our trip a phenomenal experience.
ES
50-65 years of age | Experience level: first safari
Correct
The program was ok, we watched lots of animals, but it would be fine if you change the jeep, ours was very old and dirty!!
US
35-50 years of age | Experience level: first safari
Kevin was great friendly and knowledgeable.
This was one of the best trips i have booked. Kevin our guide was great. We got to see lots of animals and 4 out of 5 of the big five. He answered all our questions. The hotel accommodation booked were great and was over all a great experience.
NL
20-35 years of age | Experience level: first safari
They are very involved in the tour!
The tour was amazing! Everything was organized and there were no worries (hakuna matata!). We had food, good nights and an amazing guide (Kisamu).
The communication was done properly, service was good, we got what we paid for and tour was reliable. Only sometimes we had to be alert if the tour was going like our itinerary said.
IT
Safari
The safari was very beautiful, the guides were very exhaustive thorough the experience and always found the best spots to observe the animals. Excellent choice of locations to spend the night.
IT
20-35 years of age | Experience level: first safari
AMAZING TOUR WITH JACKSON
Jackson is a master. He is super professional, never forgetting to completely satisfy clients needs.
We got a chance to visit Tarangire, Serengeti, Ngorongoro always with Jackson by our side and it was the best choice we could ever made. He truly did everything to make us witness every aspect of those beautiful lands, including the Masai culture. He is a very good driver, we all always felt safe. And that is something special.
CN
Perfect safari!
The driver is very professional. We saw all the animals! The people in the company are also very enthusiastic!! We also gave us customized cups and clothes, which are very cool!!
BE
20-35 years of age | Experience level: first safari
Knows the national reserves like his backyard—spotting lions with him was fun and felt like a game!
We spent seven days with Super Eagles Travel and Tours, and it was a fantastic experience. Brian, our guide and game driver, was easy to get along with and always accommodated our requests, like organizing sunrise drives. He knows the national reserves inside out, and spotting lions with him felt like an exciting challenge.
Brian is probably the best driver I know, and I always felt completely safe with him—despite Kenya’s traffic being the most terrifying thing I’ve ever seen. When I fell ill during the safari, he took great care of me, and I’m truly grateful for his support.
The entire tour was well-organized, ran smoothly despite all adjustments, and was worth every cent. I highly recommend Super Eagles Travel and Tours—especially Brian—for anyone looking for an unforgettable safari experience.
I may not return to Kenya too soon, but I’ll definitely recommend Brian to all my friends considering a safari.
IL
20-35 years of age | Experience level: first safari
A proffesional operator, everything went smoothly.
I went on an eight day safari tour with hadzabe, during the eight days we have visited three national parks (tarangire, manyara, serengeti) and one conservation area (ngorongoro).
Our tour guide was Joshua, he was extermely knowledgeable about the different aspects of the fauna and it's habitats, throughout the tour he was kind, accomodating and understanding of our needs.
I would say the service was excellent, all of our needs and requests were met if they were within the reasonable limit.
Regarding the value for money, I haven't checked the pricing of other operators but in my opinion the price i paid for the tour was definitely worth it!
US
35-50 years of age | Experience level: 2-5 safaris
They are a dishonest company based on our experience
I used this company for a Kenya family safari in 2017 and we had a great experience. Based on this, we booked a new 5 day luxury Safari with them. I had every expectation that - based on my prior experience from 2017 - we could expect another great experience. This was not the case. Something has clearly happened and this company has gone totally downhill.
In summary - we were assured that our private Safari trip was completely lined up and on track. However the moment we paid them the money ($12k for a family of 5) - the problems immediately began. Firstly we were lied to about the hotel we had chosen somehow not having availability and we were rebooked into a different hotel of a much lower caliber (and told that the price was the same). I later confirmed that there was NO lack of availability at our originally selected lodge - rather the company had never made the reservation and had just pocketed the money. Secondly the company never paid the Safari park fees (despite us having paid them IN FULL prior to our arrival). We were left stranded at the park entrance for over an hour and were constantly being pressured to just pay the park entry fees in "cash" and told we would get refunded later. I refused.
This company ruined our family vacation. They took our money upfront and assured us our trip is all paid for. Then left us stranded in a foreign country and told us to just pay in "cash" to cover ongoing costs. Our attempts to get a refund are met with a combination of them ignoring emails/phone calls and them sending us generic emails.
The people we dealt with are Fred and Humphrey. I would advise you don't use them and do not make the mistake we did.