US
65+ years of age | Experience level: first safari
Very accommodating and thorough in details.
The communications while I was making arrangements was quick and reassuring. We received good value for our mid-range tour. And everything was very reliable. Champion was a great guide, he can spot the wildlife at a glance even a rhino that was very far away. His sense of humor made the trip more fun. No matter what animal we asked to see, he located it. And, he paid attention to all details like where the next washroom was, our box lunches, drinks, etc.
US
65+ years of age | Experience level: first safari
Saw every animal we could have hoped for and were treated like royalty.
Champion was our guide. He had a sixth sense for where the animals were. We saw every animal species we had hoped for and dozens more. Champion was very patient and taught us so many things. A couple of times he didn’t know something but got back to us later.
Serengeti Smile was not the most expensive tour available but we have had a hard time figuring what could be better. The accommodations were excellent, the food was great, and the people were always there to help. Serengeti Smile was recommended to us and we will do the same.
FR
Davis was an amazing guide always adapting on my wishes and preferences, I couldn't expect a better
Wide Birding has been super professional from the preparation (very proactive, quick direct answers, adapted tour and price).
Once there it was a permanent enchantment on the birds watched, the places. Davis has always a bottle of water ready or other attention. He is very outgoing so knows everyone, always get you the best seats on boats, visits... The guide that other travelers envy you.
The lodge were very nice always with something special, a view over the valley, a garden full of birds, the vicinity to a swamp, a service or team, a very good cuisine... that really made you love the place. That's a great value for money.
Davis has so many secrets of where to find the dream bird you want. A special owl, a kingfisher?
I loved my trip to Uganda and I can't wait to set up a new trip to Uganda, Kenya or Tanzania.
Thank you.
David
NO
20-35 years of age | Experience level: 2-5 safaris
Service that exceeded all expectations!
A big thank you to our amazing guide, Peter, his knowledge, service, and ability to adapt the route to our needs made the whole day truly special.
Also, a huge thanks to Kale Voyage for providing a comfortable vehicle, a delicious lunch, and showing great professionalism throughout. They are flexible and really make sure everyone is taken care of.
Finally, thank you to Oscar for his punctuality and excellent planning – everything ran smoothly and helped create memories we'll cherish forever.
US
50-65 years of age | Experience level: 2-5 safaris
Joseph is amazing
Really great and friendly. Very nice and accommodating. Very professional and great hospitality
US
under20 years of age | Experience level: first safari
Libe was the most attentive, dedicated, and friendly tour operator.
If you can, definitely book with Libe. Before each day, he made sure to ask what we wanted out of that day’s safari, and made sure we got exactly that and more. He was incredibly patient and accommodating. The safari itself was amazing, but we wouldn’t have had half the experience we had without Libe. Beyond worth the overall price.
US
50-65 years of age | Experience level: first safari
Awesome
Serengeti Smile did an awesome job in planning and executing our trip. The best part was our guide Libe.
He was very pleasant and accommodating all our requests.
He made sure we saw as much wildlife as we could.
The accommodations we chose were also excellent .
My wife loves birds and he took time to show her all the birds ( over 115 different kinds )
Would highly recommend them any day
NL
35-50 years of age | Experience level: first safari
Warm guide
warm welcome at the airport. Good organization of the accommodation and food. The climbing was well prepared and guides were medical trained. The safari was amazing and unforgettable.
US
35-50 years of age | Experience level: 2-5 safaris
Jack was the best driver and guide out there!
Axis Africa Expedition & Safaris was very good in their communication leading up to our trip and answered all of my questions before getting to the point of booking. Our driver and guide Jack was very knowledgeable about all things Masai Mara and knew just the right place to go and position to be in to allow us to get great pictures! I recommend their services whole heartedly. And thanks for the t-shirts!
CN
20-35 years of age | Experience level: first safari
Reliable and professional tour operator
Great safari experience in Kenya and Tanzania, and best safari guide Japhet! The tour is very exciting and definitely worth it. The animals are all lovely and beyond our expectations. The guide is very professional and experienced. Awesome trip!