US
20-35 years of age | Experience level: first safari
Made our first safari a huge success
We heard about Serengeti Smile from a friend and decided to book a tour with them and we are so glad we did. They did all the heavy lifting from the moment we landed until we departed. We didn’t have to worry about anything except how many pictures to take of animals. And we saw a lot of animals thanks to our amazing guide with eagle eyes, Champion.
US
65+ years of age | Experience level: first safari
Very accommodating and thorough in details.
The communications while I was making arrangements was quick and reassuring. We received good value for our mid-range tour. And everything was very reliable. Champion was a great guide, he can spot the wildlife at a glance even a rhino that was very far away. His sense of humor made the trip more fun. No matter what animal we asked to see, he located it. And, he paid attention to all details like where the next washroom was, our box lunches, drinks, etc.
US
65+ years of age | Experience level: first safari
Saw every animal we could have hoped for and were treated like royalty.
Champion was our guide. He had a sixth sense for where the animals were. We saw every animal species we had hoped for and dozens more. Champion was very patient and taught us so many things. A couple of times he didn’t know something but got back to us later.
Serengeti Smile was not the most expensive tour available but we have had a hard time figuring what could be better. The accommodations were excellent, the food was great, and the people were always there to help. Serengeti Smile was recommended to us and we will do the same.
FR
Davis was an amazing guide always adapting on my wishes and preferences, I couldn't expect a better
Wide Birding has been super professional from the preparation (very proactive, quick direct answers, adapted tour and price).
Once there it was a permanent enchantment on the birds watched, the places. Davis has always a bottle of water ready or other attention. He is very outgoing so knows everyone, always get you the best seats on boats, visits... The guide that other travelers envy you.
The lodge were very nice always with something special, a view over the valley, a garden full of birds, the vicinity to a swamp, a service or team, a very good cuisine... that really made you love the place. That's a great value for money.
Davis has so many secrets of where to find the dream bird you want. A special owl, a kingfisher?
I loved my trip to Uganda and I can't wait to set up a new trip to Uganda, Kenya or Tanzania.
Thank you.
David
US
20-35 years of age | Experience level: 2-5 safaris
Muzbag is the safari authority!!
Andrew and his team are both extremely competent and personable. I felt safe with them the whole time. Andrew clearly has an expert level understanding of the park and its animals, as we saw everything we could hope for on our safari. I will use Muzbag again!
20-35 years of age | Experience level: 2-5 safaris
She was friendly and excellent.
Totally Worthy such experience. My husband and I had a private luxury Tour for 8-Days Kenya Parks with Malkate Adventures.
The communication and Service with them was really good,the staff were friendly. The Game Drives was fun which gave us experience we had like to be part of again. Recommend Malkate Adventures 100%
NO
20-35 years of age | Experience level: 2-5 safaris
Service that exceeded all expectations!
A big thank you to our amazing guide, Peter, his knowledge, service, and ability to adapt the route to our needs made the whole day truly special.
Also, a huge thanks to Kale Voyage for providing a comfortable vehicle, a delicious lunch, and showing great professionalism throughout. They are flexible and really make sure everyone is taken care of.
Finally, thank you to Oscar for his punctuality and excellent planning – everything ran smoothly and helped create memories we'll cherish forever.
CN
50-65 years of age | Experience level: first safari
Irresponsible operator. Refuse to refund payment.
We lost $3600 with this operator, and the business owner, Abraham Haftamu, also treated us, the victim, in the most disrespectful way. Our booking experience with Vowland Ethiopia Tour has become a worst nightmare.
In July this year, we decided to book with this operator for our Ethiopia Safari tour. We emailed the official email address, which is under the operator's business website domain: [email protected], for booking details. In early July, the operator emailed us the payment links to make the payment of $3600. Afterwards, they also confirmed the receipt of my payments from the same email address. However, we never received a contract, and this got me worried.
A few weeks later, we received emails from Abraham's email address claiming that his business website and email address had been hacked. He didn't receive any payments from us. He initially apologised for the situation and asked if we could pay an extra $1600 for the safari tour. ($600 initial discount he agreed to us, plus $1000 financial support due to the loss he suffered from the website hacking), While communicating the incident, he suddenly flipped his tone and refused to take any responsibility. But instead, claiming my email was hacked, that I was intentionally tracking and attacking his business. That I am a THIEF AND LIAR.
The whole incident is unbelievable. I didn't just lose my money, but also received the most disrespectful treatment.
I don't want to assume the worst for the business, but at least they are extremely irresponsible and refuse to take responsibility for their poor management. They refuse to resolve the issue, and they also refuse to refund any payment. But instead, they insist I am the THIEF and LIAR.
As a customer, this is the worst experience of my life. I hope no one has to experience the same.
I would like to thank the SafariBookings team and their investigation. Thank you for thoroughly looking into the evidence I submitted. I appreciate the time, the effort you gave to this matter.
US
10/10 Amazing Experience
Andrew and his team are top notch! They love what they do and it shows. Our group of 16 had an experience of a lifetime. From travel arrangements, to lodging, to budgeting Andrew was on top of it. I can’t recommend him enough.
US
20-35 years of age | Experience level: first safari
Considerate. Knowledgeable. Polite.
This safari and the folks working are the absolute best. The safari was amazing. I got to see a LION. Andrew and staff created the most welcoming experience you could image
