US
50-65 years of age | Experience level: 2-5 safaris
Lost $6,400 with Ngoni Safari Tour Operator
The Ngoni Safaris Manager, Bwire, planned our 5-day Gorilla Trip in June. Bwire double charged me on my credit card for the trip and acknowledged his mistake but Ngoni Safaris refuses to refund me my money $$$. I verified this mistake in May 2025, when we received the trekking permits, and Bwire has assured me 4 times in the past 2 ½ months that he has corrected this error but Ngoni Safaris still fraudulently retains my money. Bwire has spent the duplicate $6400 and is unable to repay the money.
I am currently pursuing legal action through an attorney to recover these funds. Based on my experience, I strongly recommend that the company be suspended from safari listings until this matter is resolved.
AR
20-35 years of age | Experience level: first safari
Very complete and exactly what they promised.
We went on a family trip, we were 7 and the car was very comfortable for all of us. We asked for a Spanish Guide and was great. The accommodations were more than we expected, very beautiful. Solomon always show up and answer when we had some issues during the itinerary.
US
20-35 years of age | Experience level: first safari
10/10, a fun and safe trip of a lifetime!
We went on an 11 day safari and beach combination trip, which exceeded our expectations! We were a bit nervous to go somewhere so unfamiliar as two women, but the communication and flexibility beforehand with Emmanuel and Naomi was easy and fast and made us comfortable enough to book. They helped us adjust the itinerary to include an extra night upon arrival to adjust, as well as change one of the beach days to an additional safari day, since we were most interested in Serengeti and adding the balloon safari (which is incredible and totally worth it!!!). Only note we would add, is if you go to bring small bills (singles) to tip the people at each stay who handle your luggage for you. Otherwise, we were extremely prepared for each situation we were in!
The accommodations were above and beyond, I kept thinking we booked the luxury when we booked the comfort! Each stay was welcoming, beautiful, and extremely comfortable. The food was incredible, and all the lunches packed to eat on a picnic were amazing and more than enough.
Our guide, Dominik, was fantastic! Very nice and accommodating, knowledgable about each place we went to and each animal we saw, and shared a lot of information which was great. He drove safely, while still managing to find tons of animals to see. We saw the big 5, including watching a leopard climb down a tree and walk around from just a few feet away! I was most excited to see a rhino, and when we did see one, he made sure I had plenty of time to look at it and enjoy the moment. He always made sure we were comfortable and ate enough at every meal.
The Zanzibar portion of our trip was very relaxing. We weren't the biggest fans of Stone Town, but loved the Jozani Forest and the Z Hotel (to each their own!). The staff was kind and easy to communicate with, and the massages at the hotel were phenomenal.
Overall, this experience was better than we could have imagined, and we will be recommending it to everyone we know!
MY
35-50 years of age | Experience level: first safari
The Best Safari Experience
I come with my husband and daughter (11 years old). We’re glad to go with Jungleroam because they are detailed, always make us feel comfortable in long hour drive. They have sharp eyes in spotting wild animals in bushes and savannah and explain well. We managed to see most of the wildlife in game drives! Particularly, we waited for the great migration crossing the river for 4 times and we had the opportunity to capture the best scenes! Thank you Jungleroam for this lifetime experience!
MY
The most fun and interesting trip
The safari was awesome, they were many interesting and new animals that I never saw. Our driver (Solomon)is very patient and kind to us, always had a sharp eye and driving skills were super good. They would tell anything about the animals we see
MY
35-50 years of age | Experience level: first safari
Good service, commodative, excellent
Our guide is very experienced, and he shares information on animals we see, their habitat, types of species. Commodatives, good service and most importantly their driving skill is good and reliable. Will recommend it to my friends whoever want to come to Kenya.
PK
20-35 years of age | Experience level: first safari
Lihle
One of the most pleasant experiences of my life will surely come again here and the host and every staff member was simply amazing. Keep it up guys
MY
50-65 years of age | Experience level: first safari
I love this trip great animal migration
Great animal migration must join this journey enjoy in your lifetime.
ES
20-35 years of age | Experience level: 2-5 safaris
Simple and honest company
We did a 4-day safari through Tarangire, Serengeti, and Ngorongoro. The experience was amazing, though if we were to do it again, we’d definitely spend 3 full days in the Serengeti — the drive is long, but absolutely worth it and deserves more time.
A special mention goes to Elly, who took care of us from the start. He is genuinely honest and kind, and his helpfulness is not driven by expectations of tips, but by a real desire to make sure you have a great experience. That kind of sincerity is rare and truly appreciated.
We would absolutely recommend this company.
MY
35-50 years of age | Experience level: first safari
At paradise with Kalahari Tours
I spent three days two nights in the paradise that is Chobe National Park, guided by the fantastic and professional team from Kalahari Tours.
Our skillful and sharp guides, Free and Lance, kept us safe and informed every step of the way. The stories shared by them made the entire experience even more fulfilling and memorable.
MP, the wonderful chef, ensured we were well fed with delicious meals, and the thoughtful host, Meshack, made us feel right at home. Every detail was perfectly executed, making the experience truly exceptional.
We explored the park in an open vehicle, surrounded by awe-inspiring wildlife- leopards, giraffes, elephants, lionesses and many more - all watching us as we passed. Our guides gently reminded us to only step out for designated toilets stops, ensuring our safety while allowing us to fully immerse ourselves in the wild beauty of Chobe.
It was more than a tour - it was an unforgettable encounter with nature.