EC
20-35 years of age | Experience level: over 5 safaris
Excellent 1000/1000
Hi, I'm Luis Aveiga from Ecuador. It was my first time in Kenya, and Africa in general. I had a lot of doubts about how the safari would go, where I would sleep, and the tour in general. But thanks to Pavillion Safaris and Tours, and especially to Peter, I was able to clear all my doubts. They were very clear with their planning, and everything was perfect. They picked me up at the Nairobi airport and were with me for the entire 7 days of the tour. They were always attentive to everything we needed and coordinated everything. In the end, I left happy and content with these incredible 7 days of safari with Pavillion Safaris and Tours. I highly recommend them.
ES
35-50 years of age | Experience level: first safari
We feel Scammed, cheated and abandoned
Unfortunately, our experience with Mi Viaje Expedition has been absolutely disappointing and frustrating. After making the payment for the reservation, the agency completely disappeared. They do not answer calls, do not answer messages, and we even believe that they have blocked us. It is evident that they are only interested in money, they do not offer any kind of attention or follow up. We feel abandoned and swindled.
The most painful thing is not only the money lost, but the stolen illusion. We were planning a trip with a lot of excitement, and this agency has left us empty-handed and heartbroken. There is no seriousness, no professionalism, and certainly no reliability.
⚠️ Warning for future travelers based on our experience: Do not trust Mi Viaje Expedition.
Please don't put your money or your dreams at risk. There are many serious and responsible agencies, but this is not one of them.
MY
20-35 years of age | Experience level: 2-5 safaris
An unprofessional and disorganised tour operator that prioritises convenience over customer safety,
I had one of the most disorganised and stressful safari experiences with this company. From the start, communication was chaotic — I was left waiting alone for hours, squeezed into the back of the vehicle despite a car sickness note, and later found I’d be sharing a room without any prior notice, even though I’d paid for a premium package.
Throughout the trip, there were repeated safety concerns:
- A suitcase was lost due to improper handling. We were stranded in a random village with no clear plan.
- The replacement driver was rude, shouted at passengers, and deliberately rushed our schedule.
- Our promised hotel was changed last-minute to a poorly maintained alternative during a thunderstorm. I got food poisoning after dinner.
- Our game drive was cut in half with no explanation.
- $47 in change from a ticket was taken by the driver — I only got it back after repeatedly pushing.
- Worst of all, I was left completely alone at the Tanzanian border for hours — no guide, no help, with a dying phone and no way to reach anyone. I felt scared and unsafe.
This experience was not only disappointing — it was dangerous. As a solo traveler, I expected better planning, communication, and basic duty of care. I cannot recommend this company unless they take accountability and make real improvements. If you care about your safety, please do not book this trip.
35-50 years of age | Experience level: over 5 safaris
Tinyiko, great orator. Had an exciting tour of Johannesburg tour
The experience in the trip has been one of a kind. Comfortable travel and fulfilling guide at South Africa important history. MoAfrika, thank you.
US
35-50 years of age | Experience level: 2-5 safaris
Fantastic company - Trip of a lifetime
Thank you so much Golden Rwanda Safaris! What an amazing and unbelievable trip. I went as a solo female and was well taken care of the entire time. My guide Muhamed is fantastic. Very knowledgeable and made sure everything was taken care of. The owner Frank is quick to respond to messages. Everything was so well organized for my 1 week trip. The lodges felt like 5 stars, people were so nice, gorillas and Akagera were amazing, had time to visit a coffee farm. Thanks again for organizing this trip of a lifetime.
20-35 years of age | Experience level: over 5 safaris
Friendly, knowledgeable and a good driver.
Francis was absolutely excellent. From the moment we met, he was incredibly friendly and welcoming, and we had a great conversation on the drive to the lodge. As an experienced safari guide, Francis knew exactly where to go for the best views of elephants and other wildlife, making the experience truly unforgettable.
He was also extremely accommodating, going out of his way to ensure we had the best possible time. No request was too much trouble, and he always responded with warmth and professionalism. Francis answered all of our questions in excellent English, and he shared fascinating insights about the local culture, environment, and Kenya as a whole. His knowledge and passion made our safari experience even more special.
Kibo Camp was also excellent. The staff were incredibly friendly, welcoming, and always willing to go the extra mile to make our stay comfortable. Nothing was ever too much trouble for them. The rooms were lovely—clean, spacious, and well-maintained—and the food was consistently excellent.
We were also lucky enough to catch a glimpse of Mount Kilimanjaro, which made the experience even more special. Overall, it was an outstanding tour from start to finish.
50-65 years of age | Experience level: over 5 safaris
Friendly and knowledgeable
The day was good despite the absence of lions on our visit. Lovely to see many rhino.
The elephant orphanage park was excellent and we were there in good time.
The garage santiary was also a worth while visit especially for our Irish visitors.
The whole day tour was well organized and went smoothly.
CR
20-35 years of age | Experience level: first safari
The communication, responsiveness and ease of the organization is what makes Kilipath a great option
The experience with Kilipath and its partner Mountain Warriors was unforgettable. They went the extra mile when my flight was rerouted to Kilimanjaro and they went to pick me up an hour and 40 minutes from Arusha. The safari was one of the best ones and Greyson and Miriam made this experience amazing. Highly recommend them and especially recommend Happy as she was flawless with the organization.
35-50 years of age | Experience level: 2-5 safaris
Great personalised experience, highly recommended
Had a fabulous experience from start to finish with Moses and his team at Dream Voyage Safaris. Excellent communication, tailored options, and a great experience provided on ground with our driver/guide Paul. We were able to refine exactly where we wanted to go and the level of accommodation and cost we wanted to pay. Each day we could craft our itinerary to suit our needs. Also had the option to choose between using a van or 4WD for cost savings - both do the same job!
Couldn't recommend Dream Voyage any more - please support local operators and keep money in Kenya!
KR
20-35 years of age | Experience level: first safari
They provide well tailored, well organized, well communicated trip
We had incredible 10days private trip through this operator. We saw quite angry rhino very closely in Ngorongoro crater! Our guide, Kwiku, is best guide I've ever met. He treated us as guest not just customer. his excellent knowledge about wildlife made us feel wildlife more deeply. We saw many aspects of wildlife with his thoughtful explanation. Thanks to Kwiku, we found all of Big 5 animals in close view, besides other so many interesting animals very safely.
Our Director, Sultan, is professional. He communicated with us very thoughtfully and quickly. He admitted all our requests about this trip. It made our days.
Even though the food, which was provided throughout trip, has some up and down quailty, we are definitely pleased with our wildlife experience through this tour operator. It was unforgettable trip.