AT
35-50 years of age | Experience level: first safari
Amazing Experience! Highly recommended!
The experience was amazing. We got to see so many animals, clearly beyond our expectations. The communication was easy and we received all relevant information swiftly upon request. With regards to our Guide - we were lucky to have Kapande as driver and guide - he was super reliable, knowledgeable and supportive. Everything was perfectly organised and we had nothing to worry about which was in particular important as we travelled with 2 teenagers. In conclusion - we would do it again, anytime!
50-65 years of age | Experience level: first safari
Birchill Expeditions… in our experience, we felt scammed and misled. We would strongly advise others to avoid booking with them
As some others have said, we strongly advise caution when dealing with Birchill. In our experience, we felt deceived and believe that what happened to us amounted to being scammed. We did have a fantastic 5-day safari in Rwanda and Uganda BUT only because we had an amazing guide who kept things going for us. We had to pay $548 extra for services already included in what we had prepaid.
For example, $200 for golden monkey trekking permits, $88 for entry permits to Queen Elizabeth National Park and $260 for chimpanzee trekking permits. Birchill kept promising to refund the money but eventually didn't follow that through and advised to dispute payments through Amex (card provider). This might bear fruit but it is a long-winded process and through no fault of our own.
In addition, Birchill did not pay our guide and also did not pay the vehicle hire company for our 4WD. The latter resulted in the hire company refusing to let our guide move the car whilst in a remote part of Uganda. Eventually, Birchill did send some money to them which enabled us to get back to Kigali airport but not until after a lot of stress and a frantic drive.
I have to say the safari itself was amazing and our guide (Darius) was sensational but he and his freelance guide colleagues won't work for Birchill again. My advice is to avoid Birchill like the plague unless you want to be paying out more money and having to go through a lot of stress to try to get it back.
PH
20-35 years of age | Experience level: first safari
Transfer from Johannesburg to Dumela Tented Camp
Tiyani was a great driver. We arrived in Dumela Tented Camp from Johannesburg without any mishaps
PH
20-35 years of age | Experience level: first safari
Tour was safe and efficient
We were picked up by their driver Tiyani and he helped us with our luggage as we hopped on the shuttle. He was a very smooth driver and we did not experience any problems along the way. He clearly knows the road well and I would applaud Safari Link for having a driver like him.
20-35 years of age | Experience level: 2-5 safaris
Very convenient, fun, and well organized.
Kihindo provided a great experience! The guides were very friendly and knowledgeable and elevated our trip very much.
EC
35-50 years of age | Experience level: first safari
A very nice experience
I really enjoy our tour. Our guide Amos, was very kind and helpful. I really recommend it.
IT
20-35 years of age | Experience level: first safari
Wonderful
Been on Safari for 4 days with my girlfriend.
We visited Sarangeti, Ngorongoro and tarangire and saw lots of animal.
Been in wonderful places to sleep.
I would like to thanks Innocent for his amazing work and for the fantastic journey
DE
50-65 years of age | Experience level: first safari
Professional and experienced, organized a fantastic trip.
Planning was smooth and precise with Jonyo, our agent. Execution of plan was smooth. Every aspect of trip was wonderful- lodging was comfortable, food delicious - value was very good. Moussa, our driver, was superb. We always felt safe He is very knowledgeable about the flora and fauna, very kind, fun and always accommodating. Serengeti Smile went above and beyond with returning shoes that were left behind back to Arusha. We can wholeheartedly recommend Serengeti Smile for your Safari.
35-50 years of age | Experience level: over 5 safaris
Excellent!
It was wonderful to work together with Jeisking Tour. They are well organized, knowledgeable and understanding the need of customers
We had.
JP
He is so kind and friendly. He knows where animals is, and we saw any type of animals!
Good tour!
I was satisfied with seeing a lots animals and feeling wildlife.
I apply for this tour for 2days and it is good to change courses day by day.