NL
Very kind and helpfull tour operator
We were picked up and brought to the rentall, the day before the climb to confirm we had everything we needed. They were really helpfull and thought along with us. On the mountain the guide (Kenneth) was really nice and gave some tips on how to make the climb easier. The only thing was that we didn’t know how big the group that was guiding us would be, which meant that we didn’t brought enough for tipping.
FR
20-35 years of age | Experience level: first safari
Very helpful, very accommodating, very attuned to our wishes, perfect !
This was a fantastic experience, and the best value we could hope for. Judith made the trip smooth by integrating all we wanted to do, even warned last minute. She arranged everything from pick up to drop off, suggesting places and activities we hadn’t thought about. For me this is one of the best guide and agency you could hope for : it’s a one stop shop for people wanting to explore the real Zimbabwe while not knowing where to begin and that don’t want to worry. If there is anything on your mind, Judith will sort it out in a matter of minutes. She’s connected to all Victoria falls service provider and can arrange just about anything at a drop of a hat. I strongly recommend going through this agency: this is luxury style service, while staying a real experience of Zimbabwe by someone who loves her country and has at heart to Make it an unforgettable moments for her guests.
IT
20-35 years of age | Experience level: first safari
Very kind, professional and helpful
We have a great time with Meru Slopes. Our tour was perfectly organized, and we really enjoyed every single activity they programmed.
All the staff - guides, drivers, organizer - were very kind and ready to answer to all our questions. They prepared a perfect tour for our need.
The total price of the tour was below the average of all the offers we received, but the overall quality of our experience was very high.
We would like to thank especially the tour organizer Shadrack, and the guides Nixon and Laizer. We had a great time with them.
CZ
35-50 years of age | Experience level: 2-5 safaris
GREAT ADVENTURE FOR SOLO TRAVLLER
LUXURY, ADAPTABILITY, COMFORTS AND GREAT COMMUNICATION. The hotel accommodation and food was great !! You will never regret as a solo traveller.
FR
under20 years of age | Experience level: first safari
A 2 day breathtaking experience !!
Our two-day safari of Tarangire National Park and the Ngorongoro Crater was an incredible and efficient adventure.
Tarangire National Park on day one was a highlight. We were astounded by the massive elephant herds moving among the iconic baobab trees. The park felt authentic and wild, with plenty of opportunities to see diverse wildlife, including lions and giraffes.
On our second day, the descent into the Ngorongoro Crater was truly breathtaking. This natural wonder is a dense ecosystem, and we were fortunate to spot all of the Big Five, including the elusive black rhino. The sheer concentration of animals against the dramatic crater backdrop made for an unforgettable experience.
Our guide was exceptionally knowledgeable and passionate, which elevated the entire safari. This trip offers a perfect blend of diverse landscapes and abundant wildlife for anyone with a limited amount of time.
DE
50-65 years of age | Experience level: first safari
Very professionell and friendly tour guide
We can only warmly recommend this tour guide. We had an amazing trip through serengeti. Our guide showed us all the best places!!! Awesome!!!
AE
50-65 years of age | Experience level: first safari
Seamless experience with Magical Retreats
We had a wonderful experience and it wouldn't have happened without Pamela and her amazing team at Magical Retreats!! We booked our 6 days 5 nights Masai Mara, Lake Naivasha and Amboseli trip with Magical Retreats on recommendation of a friend & she didn't disappoint us. Pamela is a thorough professional & she ensured our trip was memorable. Once we arrived in Nairobi, she greeted us and ensured all our questions and concerns were addressed. If ever travelling to Kenya, be sure to go through this wonderful company we highly recommend.
DE
20-35 years of age | Experience level: first safari
Perfekt Safari
We were offered a great safari tour. Mikumi National Park is large, but you can reach the individual spots where the animals live very quickly. We had booked a 2 day safari. From noon to about 6 pm and the next day from 7 am to 9 am.
The transfer is absolute premium class. We were picked up from the hotel in Zanzibar in the morning, taken to the ferry, where a cab driver with our name was waiting for us, who drove us to the train. When we arrived at our destination station, we were met directly by the tour guide.
We had a private safari - I would recommend this to anyone - where we were told about all the animals we saw. The driver stopped everywhere so that we could take the best photos. As the driver is super connected with other drivers, we had the opportunity to see a family of lions on the second day in the morning! Absolutely stunning!
I would recommend the tour to anyone. Communication was easy via WhatsApp. We made the first deposit from home and the rest on the spot!
IE
20-35 years of age | Experience level: first safari
Smooth booking & wonderful wildlife! Five Stars but do read the notes!
Recently booked with Black Santa Safaris for their day trip to Hell's Gate & Lake Naivasha! We were picked up by our driver Stephen and headed to the Great Rift Valley viewpoint. Stephen was great, answered our questions, gave us information about where we were, what we were driving past etc it was really superb.
At the Rift Valley viewpoint we did purchase some safari hats from one of the local providers, however the string on one broke about 10 minutes into our trip which is quite disappointing considering we were promised "high quality". We were hoping to return on our way back but it was closed.
We arrived at Hell's Gate and our guide Francis organised our bikes for the afternoon. The cycling is about 16km, it is breathtaking being able to cycle alongside wildlife such as Giraffes, Zebras, Antelope, Baboons.
We arrived then at the Gorge after cycling about 8km. We were then taken by Francis down into the canyon where we walked until we came across boiling hot springs flowing down the side of the canyon. It was insane!
We came back to where we left the bicycles and saw monkeys. We cycled back and on the way my bike broke so I swapped with our guide, he walked and we cycled back to the gate. When we arrived back Stephen brought us to our next stop with was Lake Naivasha.
We were waiting for some time for another group to join us despite booking privately, but mentioned this to Stephen and we had our own boat then for the lake tour. Dennis took us out on the lake and it was truly spectacular. The birdlife is phenomenal and we got so lucky to see hippos in and out of the water. We were taken to Crescent Island and saw wilder-beast, antelope and zebras.
Upon arriving back at the camp we had some food and then Stephen brought us back to Nairobi. All in all would highly recommend, it was a fantastic day!
Worth noting:
- The bikes are small (I am 5ft 10 and their biggest was still far too small for me), not in great working condition, gears broken, no where to place a water bottle etc but we managed. To note, the terrain for Hell's Gate is very bumpy, this coupled with the not so great bicycles makes for quite a lot of discomfort.
- There was rock climbing in the park along with the opportunity to go to "Pride Rock" and a Hot Springs Waterfall. These are all additional costs which are only communicated to you upon arrival of these places. I do think that when booking a trip it should be all inclusive or at least we should be made aware that there are possible extras, if you wish to do them, so you can plan ahead accordingly.
- Make sure that if you book + pay for private they don't try to merge the groups together for the boat tour!
DE
35-50 years of age | Experience level: 2-5 safaris
Magical Trip to Uganda
We loved our trip to Uganda and were very happy to have chosen Deluxe Vacations as our travel agent. Godwin, our first contact, was very fast to give us accurate and fast information. Specifically, he was very honest to let us know that there were not available permits for the Chimpanzee and Gorilla trekking on the initial dates we chose for our trip. This clear and honest communication made us trust Deluxe Vacation from the start. On the first day of our trip, we were received with a big smile from our guide Emmanuel. He was very helpful to recover our luggage that didn’t make it to Entebbe on time. The entire trip was amazing! The hotels and activities recommended were great! Emmanuel was very friendly, kind, knowledgeable and made our trip unforgettable! Thank you Emmanuel and Godwin for this great experience! We are now ambassadors of Uganda!