CN
20-35 years of age | Experience level: first safari
The guide arranged for us was very good.
Nice.Our driver Francis was very professional and took us to see many animals.
ES
Fantastic
Best experience. They are super charming and professional. From the moment they picked us up until we left, they took great care of us and arranged everything. The safari was amazing! The guide, Anwar, was very experienced and spotted every animal while also explaining a lot. The cook, Micheal, made the best food we have tasted in Tanzania! He even took great care of different diets. We definitely recommend booking here!
CN
35-50 years of age | Experience level: first safari
excellent highly recommended
It is reliable and trustworthy. The sales consultant we contacted responds to inquiries very promptly and is extremely patient
CN
20-35 years of age | Experience level: first safari
Serengeti Smile offered excellent communication and professional guide, making our safari enjoyable.
Our 7-day safari with Pius was truly unforgettable. From Arusha to Tarangire, through the Central and Northern Serengeti, and finally to Ngorongoro, every day was filled with incredible experiences. Pius was always polite, graceful, and attentive to what we hoped to see. Thanks to his sharp eyes and patience, we spotted all of the Big Five—including the rare black rhino! He even found us a leopard family and guided us to witness the breathtaking wildebeest river crossing. We also saw a cheetah family from a distance, which was still amazing to witness.
Pius made sure everything went smoothly and that we felt comfortable and cared for throughout the journey. His professionalism, kindness, and genuine love for nature made the trip perfect from start to finish. We couldn’t have asked for a better guide—thank you, Pius, for giving us memories we’ll cherish forever.
CN
Lucky enough to choose Jungleroam
strongly recommend Joseph and Jungleroam to anyone who wants to have safari, especially those hesitant to have the very first experience like me. I randomly saw someone posted her experience of having Jungleroam as her organiser for safari (budget). I emailed them months before I decided to go, and their offer was good. Later I decided to choose safari (comfort) when I booked my flight with a friend, which proves to be a smart choice. Getting up early to chase after animal is very exhausting, the lodges we stayed were good and close to the parks (Jambo Mara/Sarova Woodlands/Amboseli sopa). BTW, I love the pork ribs in Sarova Woodlands. Our guide Joseph has been doing this in Masai Mara for ten years; his expertise helped him find animals and build bonds with other guides, which is important for info sharing. He show us the big five, ugly five and lots of lots of fantastic animals in Kenya and also some local culture; so the 6-day safari became fantastic memories for me and my friend. Definitely recommend!
CN
35-50 years of age | Experience level: first safari
The operator is professional and the guide chosen for us was very professional.
This Safari experience completely exceeded our expectations.
Especially thanks to our guide, Halifa, who has over 20 years of Safari experience. He always managed to spot lions and cheetahs before anyone else, giving us precious moments of exclusive encounters with wildlife up close.
While ordinary visitors like us could only observe animals with the naked eye, Halifa’s sharp instincts allowed him to tell when predators like lions were nearby—just by watching the behavior of grazing animals in the distance. He knew the habits of every creature on the savanna and patiently explained them to us throughout the journey. He even opened his guidebook to show us detailed information about the animals, which made our Safari experience even more enjoyable and educational.
I still remember standing on the grasslands, gazing at the wildebeests in the distance, dancing together, and hearing Halifa tell us that happiness is the most important thing — we should live in the moment. His positivity and wisdom deeply moved us and gave our Safari a more meaningful and memorable touch.
We are truly grateful for this journey.
CH
20-35 years of age | Experience level: 2-5 safaris
Absolutely amazing!
From the very beginning, their team was incredibly responsive — answering all our questions quickly and thoroughly, which gave us the confidence to book with them. That level of care continued throughout the entire trip.
Oscar and Silence took fantastic care of us during our time in Zimbabwe and Botswana, always checking in to make sure we were comfortable, happy, and making the most of every moment. Their attention to detail and warm hospitality truly made the trip unforgettable.
In the final part of our journey, Francis stepped in and was just as wonderful — ensuring every aspect ran smoothly, from the transport to the food. You could really feel that the whole team is passionate about what they do.
We wholeheartedly recommend Zambezi Expedition Travel and Tours to anyone looking for a unique and well-organized adventure in Southern Africa. You’ll be in great hands!
US
35-50 years of age | Experience level: 2-5 safaris
Excellent
David was a genius of the Mara. We saw almost everything. Thank you Susan for the planning and timely replies.
US
35-50 years of age | Experience level: first safari
3.5 Stars...Hard to say TBH
Michael from the tour company on whatsapp was helpful, but definitely overcharged me on airport pickup - $35 from JRO to Moshi. I was on a 3D2N group tour with guide Ali, and a chef, and we stayed at Fanaka Lodge. Guide Ali didn't do an introduction at the start, no welcome, no nothing, and I learned his name from other members. While we could tell Ali was good at what he does, his attitude was negative 70% of the trip, and a couple times he tried to hype himself up by making a corny joke about how heavy his jeep was after we ate our lunch. I was traveling solo so I was riding shotgun the whole three days and had to take in 90% of his dismissive comments/attitude towards me and some members of our group.
As for the Chef! Our interactions were limited since we only saw him at the lodge, but many of us could tell he's got a big ego. One evening, he complained how everyone arrived late at dinner but he never told anyone the start time. You get the gist, communication wasn't lacking in general. I once asked the chef for more green beans in our veggie stew for the next day's lunch. And guess what, we got the least amount of green beans out of all the days. I deeply regret giving him a $20 tip. My take after this trip is, do NOT feel obligated to tip anyone, if the service doesn't merit it, despite what all websites suggest.
The safari tours are pretty well established in Moshi/Arusha, most tour companies with 3.5 stars or above, if you are on a budget, are fine. Since most tour companies rely on freelance guides & chefs, your experience will come down to luck. Wishing all future travelers in being paired with great staff!
US
Carson was Very knowledgeable
Carson was so nice and knowledgeable. Our group had people from all backgrounds and we were all so pleased with our experience. It was a great day.