IT
20-35 years of age | Experience level: 2-5 safaris
stay away from this company
Rosallin Adventure and Logistic Ltd provided the actual safari services, but their execution was grossly incompetent and dangerous. The staff displayed alarming inexperience, ignored safety protocols, and failed to deliver the essential activities we paid for. The replacement driver was completely unqualified, repeatedly got lost, ignored advice from local guides and authorities, and put our safety at risk on multiple occasions.
Safety Hazards: The driver risked our lives by using unsafe routes, ignoring mechanical warnings, and refusing to call rangers during emergencies (including when we were stuck, exposed to wildlife, and one guest suffered a panic attack).
Deception & Inexperience: Our driver had minimal safari experience, misrepresented his skills, and failed to navigate basic routes. He also attempted to falsify official park entry times.
Provision Failures: There were days with no food, no water, and no basic care for travelers’ well-being, despite these being described in our package.
Total Disregard for Guests: At every stage, the company ignored our concerns and failed to provide the support and minimum service standards expected from a safari operator. This led to fear, distress, missed experiences, and wasted time.
A warning to all travelers: Both Ramesa Adventures and Rosallin Adventure and Logistic Ltd should be avoided. Book with trusted, highly-rated operators who genuinely care about your safety and experience. Don’t let your holiday become a disaster like ours.
IT
20-35 years of age | Experience level: first safari
terrible experience. never again in my life. I felt scammed.
I spent 4760€ 3 days for 2 pax of safari and the other 6 days in Zanzibar, of all the hotels that were put on my itinerary only one respected, all the others cheap and not all-inclusive as he had put me in the itinerary. Additional extra uncalculated expenses and vacation 200% ruined
IT
20-35 years of age | Experience level: first safari
Worst experience of my life
1 star as it is not possible to give less. We booked through Ramesa Adventures who chose Rosallin Adventure and Logistic to carry over the actual safari (Michael for 2 days and then Morris that we were told after the safari that he was on training; indeed he used the binocolous the other way around - picture as evidence. He said that pelicans were flamingos and that in Lake Nakuru there were tunas). We’ve been left 1 day without water during the safari, the second guide kept getting lost as he didn’t know the roads in the parks (asking to other guides or even kids!!!!). Our life has been put at risk twice (one going off a road as it was pouring rain and the driver was on the phone with Michael asking for indications; he lost control of the road and we nearly went down in a huge hole. The second time we got stuck in the mud off-road in a park next to leopards area and with one mama elephant approaching with a baby the water next to the car. Morris refused to call the rangers to get help as he would have got fined. Result was us stuck almost 3 hours with incredible amount of stress and fear.) After being stuck it was US the tourists noticing that a tyre was flat. The guide didn’t have the tools to change it so he had to call for other cars to support. Cherry on the cake, the tyre changed was not adequate for the car and we had to stop other 3 times the day after. Both Ramesa and Rosallin refused to give us back money for a Masai Mara entrance that we didn’t do as it took Morris 8 hours instead of 3h to drive us from lake Nakuru to Masai Mara. They also refused to refund as a reasonable amount for all the stress caused to us showing that they haven’t even realized at all what we went through and the basics of tourism. In addition to that they also started saying that our intention was from the beginning to get money back - as if I spend almost 10k dollars in a once in a life experience hoping to live a nightmare and get some money back. Pictures as evidence. Some people should be just not allowed to work in tourism. We are now in conversations with authorities reporting the whole fact.
under20 years of age
would not recommend Hutland Tours to anyone looking for a reliable and enjoyable travel experience.
I had high expectations for Hutland Tours based on their marketing, but unfortunately, the actual experience was extremely disappointing. From the very start, the organization was chaotic. There was no clear communication about the schedule, pickup times kept changing last minute, and our guide seemed either overwhelmed or simply uninterested.
The tour itself felt rushed and disorganized. We spent more time waiting around than actually enjoying the destinations. At one point, we waited nearly an hour for the transport to show up with zero explanation or apology. When we finally got to the sites, we were only given a short amount of time to explore, which made the whole thing feel pointless.
The vehicle provided was in poor condition—cramped, no air conditioning, and clearly not maintained well. For a tour that charges premium prices, this was unacceptable.
The guide offered very little insight about the places we visited. It felt more like a shuttle service than a guided tour. A few other people in our group were equally frustrated, and some even left the tour early.
All in all, this was a waste of both time and money. There are far better and more professional tour operators out there. I would not recommend Hutland Tours to anyone looking for a reliable and enjoyable travel experience.