IT
20-35 years of age | Experience level: 2-5 safaris
A highly professional and genuinely attentive tour operator that listens to its clients and turns th
We chose Golden Rwanda Safaris to organize our trip to Rwanda, and we could not have made a better choice.
From our very first contact, Frank listened carefully to our requests and created a trip that perfectly matched our needs. He followed our instructions in every detail and personalized the itinerary according to our wishes. The result was an amazing 11-day journey, during which we traveled across Rwanda from Kigali to the northern part of the country and discovered many different aspects of it.
All the accommodations recommended to us were of an excellent standard, and we felt very comfortable in every one of them. The guide chosen by Frank was also exceptional—we were truly lucky. Always available, knowledgeable, kind, and attentive, she made every day even more enjoyable.
The trip was filled with unforgettable experiences. We went on a spectacular safari, during which we were fortunate enough to see many animals and almost all of the Big Five, as well as enjoying a boat excursion on the lake. What we particularly appreciated was that the journey went far beyond the usual tourist experiences. We visited villages, took part in traditional dances, wore traditional clothing, and had the opportunity to learn more about the country’s culture and traditions.
We also learned a great deal about Rwanda’s history, from the monarchy and the darkest periods of its past to the country’s remarkable rebirth. This allowed us to return home with a much deeper understanding of Rwanda than we could have gained from a standard organized tour.
Another aspect we greatly appreciated was the availability and speed with which Frank helped us obtain the permit to visit Five Volcanoes National Park, even though we had made the request at relatively short notice, after already organizing the gorilla trekking experience. During the trek, Frank and his team were also extremely thorough in communicating our preferences and wishes to the trackers and everyone involved, while fully understanding that, since gorillas are wild animals, these requests could not be guaranteed. We appreciated this attention to detail enormously.
Overall, what impressed us most was the care with which every detail was organized and, above all, the genuine ability to listen to the client. Throughout the entire trip, we felt supported, heard, and well looked after, without ever feeling that we were simply following a standard itinerary.
We wholeheartedly recommend Golden Rwanda Safaris to anyone wishing to visit Rwanda. It is an extremely professional, knowledgeable, and attentive company, and it played a fundamental role in making our trip an experience we will remember forever.
Heartfelt thanks to Frank, our guide, and the entire team for these unforgettable 11 days in one of the most beautiful countries we have ever visited.
CN
35-50 years of age | Experience level: 2-5 safaris