IT
35-50 years of age | Experience level: 2-5 safaris
Flawless organization!
The trip was fantastic! The staff and the driver were friendly and helpful, making the five-day safari wonderful experience. A trip we will remember. Thank you
CA
35-50 years of age | Experience level: first safari
Knowledgeable and friendly
Jacob is clearly very experienced in the park and was able to navigate around easily to get us quiet sites of elephantsand big sites like a lion hunt. He was a great guide for a multigenerational group ranging from ages 5 to 70+. We had a great time and would recommend him to friends.
CN
35-50 years of age | Experience level: first safari
Shafino is a really professor of wild animals and a very very nice guy
This was a very memorable trip. The itinerary was well arranged, our guide was very professional and very kind, and I highly recommend KLA
CN
20-35 years of age | Experience level: first safari
Very good！
This has been an absolutely incredible safari trip! Our guide, Ally Kimea, is incredibly knowledgeable and professional. He led us to spot some of Africa’s most elusive wildlife, including black rhinos, leopards and cheetahs. We were even lucky enough to witness the great wildebeest river crossing — an unforgettable spectacle. We couldn’t be happier with this experience!
NL
65+ years of age | Experience level: first safari
Driver
Rudzani Did a good job gor driving us on the South African roads
CN
Serengeti Smile: Excellent guide Domician Panga and an unforgettable Great Migration crossing
We explored the Northern Circuit including Ngorongoro and Serengeti on this safari booked through Serengeti Smile, and were lucky enough to witness the Great Migration crossing. It was a powerful, authentic wilderness experience, and overall highly recommended. Breakdown below:
Guide: Domician Panga (the highlight of our whole trip)
Our guide Domician Panga is extremely professional. He knows the terrain and animal patterns across Serengeti and Ngorongoro Crater very well, with an incredible eye for spotting hidden leopards, lions and cheetahs from far away. He helped us check off the Big Five and capture amazing moments of the Great Migration crossing.
He has solid knowledge of animal behaviour, birds, local Maasai culture and conservation rules. His explanations were thorough, and he always gave us plenty of time for observation and photography. He drives smoothly and respects wildlife; he never off-roads or gets too close to disturb the animals.
Minor downsides: his knowledge on specialised bird species is somewhat limited. He focuses heavily on his work rather than constant casual chatting during drives, so he is not the type to keep the mood lively nonstop.
Itinerary
The route planned by Serengeti Smile was well thought out. It prioritised morning and late afternoon golden game-drive hours, avoiding the midday heat. Transfers between conservation areas were optimised with no unnecessary detours. The schedule was flexible — we could extend our stay whenever we encountered remarkable wildlife sightings, instead of rigidly sticking to a checklist.
The trade-off: some stretches involve long drives on bumpy dirt roads, which can be tiring. On travel days between camps, game-drive time gets reduced. Still, this is the price to pay for venturing deep into untouched wilderness and getting the chance to see the crossing, bringing us much closer to nature.
Lodges & Camp Service
All camps arranged by Serengeti Smile were beautifully located inside or on the edge of protected areas, with stunning sunset views right at our doorstep. The tented rooms were clean, with reliable hot water, electricity and comfortable bedding. Camp staff were friendly and responsive to requests. Meals were varied, mixing Western and local Tanzanian flavours.
Small caveat: safari camps are wilderness accommodation and cannot match city 5-star hotels. A few camps had more mosquitoes at night and some older shared facilities. That said, this rustic setting is exactly what lets us immerse ourselves in the natural world.
Price & Value for Money
We compared proposals from four different tour operators before booking with Serengeti Smile. Tanzanian safaris carry high fixed costs, including steep park entry fees, fuel, camp lodging and guide services. Our quotation was fully transparent with no hidden charges, everything listed upfront.
Considering Domician Panga’s expertise, vehicle condition, camp locations, plus our successful sightings of the Big Five and the Great Migration crossing, Serengeti Smile offered the best value among the four we evaluated. Budget travellers can opt for basic camping, but if you prioritise a reliable guide and stable logistics, this package delivers great value.
Summary
Domician Panga deserves a strong recommendation — he single-handedly elevated our safari experience with Serengeti Smile. The itinerary is well structured and the camps are pleasant. Bumpy roads and rustic camp facilities are inherent compromises, yet they grant the true immersion into African wilderness, culminating in the breathtaking river crossing. This is a high-quality wildlife trip, recommended for travellers who want to see the Big Five and crave genuine raw nature.
CN
20-35 years of age | Experience level: first safari
very good，It was excellent. We departed on schedule every day and arrived early—very punctual.
It was excellent. We departed on schedule every day and arrived early—very punctual. The itinerary was well-planned. It was a fantastic first trip.
KR
20-35 years of age | Experience level: first safari
Perfect
The airport pickup service was very convenient, and the detailed explanations throughout the tour made everything easy to understand. We were also able to see many animals. Thanks to Rudzani, we were able to safely complete the tour and return home. Thank you for making the experience so enjoyable and memorable!
KR
20-35 years of age | Experience level: first safari
Relaxing and interesting
It was an amazing tour!
We saw so many different animals over the two days, and having both pick-up and drop-off included made everything very convenient. The accommodation was also clean and comfortable. Our guide, Rudzani, was very nice and made the experience even better. Highly recommended!
NO
35-50 years of age | Experience level: first safari
An Unforgettable Safari with JungleRoam Safari – Excellent Service and the Best Guide, Ben Mwai!
We recently completed a phenomenal 4-day tour covering Masai Mara for three days and Lake Nakuru for one day, and it exceeded all of our expectations. JungleRoam Safari provided truly excellent service from start to finish. Everything was seamless, professional, and incredibly well-organized.
What made this trip truly unforgettable was our wonderful driver and guide, Ben Mwai. Ben was super nice, incredibly knowledgeable, and had an amazing talent for tracking wildlife. During our time in the Masai Mara, he managed to spot all the major animals on both days. He always positioned the vehicle perfectly, getting us incredibly close while ensuring we had plenty of time to take photos and appreciate the wildlife without ever feeling rushed.
Our day at Lake Nakuru was equally spectacular. We were treated to incredible close-up views of numerous rhinos and beautiful flocks of flamingos. We also chose to add the optional Masai village visit and the Lake Naivasha boat tour, both of which were absolutely fantastic and well worth doing.
We highly recommend JungleRoam Safari to anyone planning a Kenyan adventure, and make sure to ask for Ben Mwai as your guide—he truly made our trip a dream come true! 😍