CI
35-50 years of age | Experience level: 2-5 safaris
Efficient
It was really good, the lodge was comfortable and the game drives amazing.
I would definitely recommend it
NZ
35-50 years of age | Experience level: first safari
Great three-day Maasai Mara safari with an excellent guide
I did the 3-day budget safari to the Maasai Mara and had a great time. The park was fantastic and we managed to see all of the Big Five.
Our driver and guide, Solomon, was excellent. He was very experienced and knew the park really well, so he could quickly get us to some of the best places to see wildlife. He also had a very good knowledge of the animals and was happy to answer lots of questions. His driving was particularly good, which was important as we had quite a bit of rain on both afternoons and some of the tracks were very muddy. He also had a good rapport with the other drivers and camp staff.
Overall, Jungleroam were very organised and communication was excellent. They responded quickly to questions and everything worked out well.
The only minor downside was a little uncertainty around the transport arrangements. I hadn't realised that my initial pickup would be by a separate driver in an ordinary car rather than the safari vehicle. The first I knew was when the driver contacted me on WhatsApp. Everything was fine and very efficient, but being in an unfamiliar country, I was a little unsure at first.
Similarly, some people in our group were doing longer safaris, and I didn't initially realise that I would be transferred to a vehicle operated by another company for the return journey to Nairobi while the others continued to Lake Nakuru. Again, this all worked well, but a little more information beforehand would have been reassuring. Importantly, Jungleroam organised and paid for the alternative transport, so everything was covered as promised.
These were only minor things and didn't detract from what was a really enjoyable safari. I'd happily recommend Jungleroam, and particularly Solomon as a guide.