US
35-50 years of age | Experience level: first safari
Great Experience - Amazing Trip
Booking my Safari thru Go Touch Down was an easy experience from start to finish. I felt like I could email or call my operations guide at any time for questions and the responses were quick. I also loved how organized my documents were and how easy it was to pull them up online at anytime and print out what I needed. Before the trip, the communications team checked in with me and made sure I had everything I needed for a successful trip. My transport was waiting for me at the airport with a large sign that was easy to find. The van had air conditioning and water for guests. Check in to the lodge was easy and my Tour Guide was in touch with me right away to talk about the plan for the week and meet up times.
The Tour itself was well thought out. Travel and accommodations met expectations and having a group of 6 or less makes a huge difference. The best place was Humala Lodge for a totally unique experience. Communication about the next day's events was clearly explained each night at dinner.
All in all a great value for the money and felt like I had the information I needed on time. The only issue I had was at the end of the trip and very situational to the times in which I had to request a PCR Covid test instead of the rapid test that was suggested for me. I had to have the PCR to get into my home country.
Experience level: over 5 safaris
Friendly and respectful to the animals and park
I went to samburu and had an amazing time. Daniel was extremely respectful towards the animals so there was no chasing after any (which I hate) or making animals distressed. We saw a lot and had a great laugh doing it. Edith had made booking very effortless and was a great source to answer questions before I went. Thank you!
QA
50-65 years of age | Experience level: first safari
Great Communication with planning our “Taylor Made Tour!”
Safety was a big concern for us when travelling to Cape town and surrounding areas so decided to go with African Savanna with Tanja as our tour operator.
We have travelled a lot, and this was our first time using a tour company/driver/guide. It was a wonderful carefree experience for my husband and I! We gave Tanja the activities we wanted included and through emails back and forth, she created a fabulous itinerary with a local guide who made our trip unforgettable!
Thanks again for all of your help in planning our trip!! 5 Stars:)
US
65+ years of age | Experience level: 2-5 safaris
An Extraordinary Budget Safari in the Botswana Wilderness
The mobile safari took us to amazing places: the reed and papyrus channels of the Okavango Delta, 2 different areas in Moremi National Park, as well as Savuti and northern Chobe park. Each place had its own distinctive beauty, and each place was full of wild animals and an astonishing number of birds. Our guide, Ben, was a great animal tracker, and an engaging teacher. We enjoyed learning about termite mounds, and elephant and lion habits, among many other things.
All the details of driving and setting up/taking down camp were done for us by a 3 person team. We slept in a spacious tent, and there was an enclosure attached to the tent which provided a toilet and shower. Beds were clean and comfortable, but lacked a top sheet; fussy sleepers may wish to bring a sleeping bag liner. Meals were generous, and reminded me of the days of summer camp. We felt we had excellent value for money.
The owner, Monametsi, was helpful and always available. The safari lived up to the promises of the itinerary. We fell in love with Botswana and with Moonstroll, and hope to return.
NL
50-65 years of age | Experience level: first safari
Excellent service, creative planning, reliable, very informative and knowledgable
Because we were invited for a wedding in Moyo Uganda, we were looking for a local touroperator and found Matoke. We got in contact with Pleunie and after a few short emails Matoke came up with a super nice creative itinerary. Even Matoke had to be inventive because Moyo is way out of touristic range. Everything went smooth. From pick up at the airport by master guide Musa, extremely friendly, smart, funny and well informed about nature, culture and safety. And birds! All information provided by Matoke was very accurate, chosen lodges were very good inclusive fine dining which we did not expect at all before our trip. Did a few nice additional things like hiking and making coffee in Sipi with the very funny guide Moses and a Kamaradjong visit with the lovely Maria. We saw leopards, lions, elephants, giraffe, zebra, buffalo's and hundreds of stunning birds in Murchison Falls and Kidepo national parks. The landcruiser was fine especially in combination with the super skilled driver Musa who had his very first vist in Moyo too after being a guide for several decades. In one word excellent. Thank you Pleunie and thank you Musa!!!
Highly recommended. Pleunie and Musa for president!
NL
20-35 years of age | Experience level: 2-5 safaris
Very responsive and well-organized
Patrick was very good in communications up front and the guide Alex was a great resource regarding everything in the NP. We had a great time!
AE
20-35 years of age | Experience level: over 5 safaris
Well organised, very professional and excellent customer service!
After a very long time of saving, budgeting and planning, I finally went ahead and booked my Gorilla Tracking Experience with Crystal Safaris Uganda. I viewed and researched many tour operators and in the end decided that Crystal held the best package for what I was looking for! It was the trip of a lifetime!! Crystal Safaris tailor made my tour to exactly what I needed and had budgeted for. Barbara, whom I corresponded with via email replied very promptly to all my inquiries and gave me the much needed confidence and reassurance to go ahead with my booking. As a solo traveller you always need to make sure you are in safe and reliable hands, and with Crystal Safaris, I never thought otherwise!! My guide, Joseph was great! He shared a lot of information regarding Uganda as a country as well as the people and ecosystems that inhabit this beautiful country. Joseph really helped to make my trip that much more enjoyable and memorable! Apart from the Gorilla tracking which was just incredible…all of the accommodation which Crystal Safaris had booked me into were great! Friendly staff and lovely atmosphere at all the lodges / hotels from start to finish! Overall I had one of the most amazing trips to date! I would use Crystal Safaris again without questions! Until next time!!
35-50 years of age | Experience level: over 5 safaris
He was very cooperative and social
The service was good especially the driver he guided us very at the Nairobi national park..I strongly recommend
AE
Experience level: first safari
Absolute perfection!
My husband and I went for a 5 day trip covering all the highlights with regards to Safari in Kenya starting with Amboseli and finishing off with Naivasha.
Maggie, our tour consultant was extremely professional and accommodating and gave us the best service possible at really good price.
Ben was the best tour guide and we got lucky with his expertise he has over 15+ years.
I would highly recommend to go with Bigmac Safaris if you want to truly experience an unforgettable and adventurous vacation in Kenya.
CA
20-35 years of age | Experience level: over 5 safaris
Simply the best
We had an amazing time with my hubby during the valentines getaway,they superceeded our expection in terms of service,value for our money and time,will definitely book with them again