DK
20-35 years of age | Experience level: first safari
Wonderful Trip in Africa
It was amazing trip as my first time to East Africa. I would absolutely recommend Sino Africa Safari to anyone travelling in East Africa. They offered us a really good price. Particularly, Solomon is very knowledgeable and kind as a tour guide and driver. He was taking good care of us along the entire trip. Hotels are also very nice and comfortable. We really enjoyed the excellent trip and many amazing views arranged by Sino Africa!
PT
50-65 years of age | Experience level: 2-5 safaris
The Soul of Tanzania in a unique and unforgettable experience!
I am part of a group of friends who travel regularly and as a leading tour, I started my research a few months ago, in order to plan a Safari in the best parks and reserves in Tanzania and dedicate the last days to some neglect on idyllic beaches from Zanzibar. Since our group was somewhat extensive (21 people) and required greater complexity, I realized that the support of an agency in the field was essential for the success of the trip. I consulted several operators to whom I requested proposals, both in terms of itinerary and budget, and from the first moment that Soul of Tanzania stood out and even though they were not the most economical, they proved their advantage over other operators from the first moment. Throughout the planning phase, from the definition of the route, the choice of accommodation, the proposal for parallel activities, internal flights and even the stay in Zanzibar, I had the support of Luis G., whose role is Journey designer, and I can only give you top marks.
His performance was tireless at all levels and his pro activity is second to none. We exchanged hundreds of e.mails, and I've never been more than 12 hours without an answer from you. But I also want to highlight the professionalism of the team on the ground, whether in welcoming on arrival in Arusha, whose role of Mr Beatus is essential, giving us a detailed briefing of what we could expect in the next days of Safari, to the team of Guides who accompanied us ( in our case there were four because we traveled in 4 cars) whose commitment and competence was outstanding. In general, they revealed high professionalism, knowledge, friendliness, flexibility, and an enormous sense of duty, revealing creativity in the presentation of solutions that aimed to improve the pre-established plan or manage unforeseen circumstances avoiding the success of the trip. All lodges and campsites were exceptional, both in safety, quality and exoticism. The meals served during the safaris are an authentic must, complete meals, hot and accompanied by wine. The cars are very well equipped, with a cooler for drinks, (and how well you can drink a very cold beer in the middle of Safari), as well as being safe and very comfortable, which is worth mentioning since we spent hours inside them on the walks daily. The guides are incredible, they are authentic strategists, always knowing where to find the animals and what is the best position for the cars to be able to photograph. In addition to the "big five", we saw thousands of other animals, as part of a National Geographic program. Our car's guide was Daniel, who besides being helpful and friendly, his knowledge of animal life coupled with his safari experience, also deserve top marks.
I can say that without exception, the 21 people who made up the group rated this experience as one of the best, if not the best trip of their lives and did not spare praise from the beginning to the end. Over and over again they highlighted the excellent organization at all levels, the quality of the guides who accompanied us on Safari, whether for their competence, organization and resolution of issues and all this with a touch of challenge, making our adrenaline grow. The bush dinner was outstanding, we knew that not far from where we were having dinner there were lions and in the middle of dinner a herd of high-speed wildebeests, visible from our tables, probably escaped from the lions ... but beware! the camp team never neglected our security, patrolling the entire area around our tables. Finally, the choices in Zanzibar, either in Stone Town, on the beach and activities carried out, were considered top.
Anyway ... a perfect trip in which everything was accomplished, with no deviation from what was expected and that in the feelings of all participants far exceeded their expectations. To repeat a Safari, it will always be with Soul of Tanzania. They are to be congratulated!!!!
(automatic translation from Portuguese)
DE
35-50 years of age | Experience level: first safari
Excellent 1-day Safari
The 1-day Pilanesberg tour was great, our driver was a little early picking me up at the hotel, but that was okay. More time to see the animals! We saw 2 of the Big 5 including elephants, rhinoceros, giraffes, zebras, hippos, etc. The lunch was very good as well. Our park ranger, Herman was fantastic. The entire experience was so great that I decided to go back for another day before my flight back! Thank you for making my trip so memorable!
DE
20-35 years of age | Experience level: first safari
Incredible Experience
The communication in advance was very fast and reliable. Pendo helped us with every of our questions. Our guide Salehe is a real driving hero and we saw a lot of animals and birds.
20-35 years of age | Experience level: 2-5 safaris
Exemplary enjoyable and owesome safari .
Kenya and Tanzania
All of the private drivers and guides was very professional, punctual and considerate of our interests, needs and comfort. We cannot overstate how pleased we were with all of the services provided.
We feel like our amazing family trip to Kenya and Tanzania actually began when we started working with Fede Tours six months prior to our departure date. Fredrick consistently followed up with us to understand our interests, priorities, likes and dislikes, in order to create a wonderful itinerary that satisfied our entire family.
Fredrick our guides that took us around in all of the cities we visited were top-notch, hotels selected were comfortable and conveniently located near the river, driver were on-time and friendly… Our travel agent was also very responsive and helpful in giving us advice during our trip, especially when we encountered some unexpected problems such as a lost luggage during airport transfer.
Overall, the trip itself and the travel company exceeded our expectations – we were very satisfied with our trip.
PL
35-50 years of age | Experience level: 2-5 safaris
Good value for money.
Tour was very well organized - everything on time and according to the plan. Good stay in Lenchada camp and perfect visit in Masai village.
JP
20-35 years of age | Experience level: over 5 safaris
Amazing experience ever!
We decided to take our honey moon to Africa and that landed us to Uganda! We spent most of our time in western Uganda in Bunyonyi overland camp! Maraka tours staff are just amazing. We booked a package with them, all was smooth, they picked us from the airport and we didn’t have to hustle with anything, they have nice cars and very kind staff. Their guide was very knowledgeable and spoke perfect english. On our way to Kabale where we spent two weeks, we passed by the equator, had a quick tour in Mbarara town and grabbed a bite at a famous restaurant in Mbarara called Baffolos. Their arrangements were flexible and very considerate at a reay cheap price compared to other places we have visited. I highly recommend their service.
Nick & Melan
From Michigan USA
CN
35-50 years of age | Experience level: first safari
Incredible Kenya Family Vacation
My wife, Mary, my son and his fiancé, George and Lilly, and my son Simon and me, Bernard had an incredible family vacation. Everything about our vacation was perfect. I discovered Sino Africa Safari searching on line. I made an inquiry and fortunately was connected with Mr. Le. From that moment on I never doubted my choice and was rewarded with a family memory that will last forever. Mr. Le really understood what I wanted and put together a perfect vacation, four days at Mara Simba lodge, four days at Nakuru, Naivasha ,Elementaita, two nights at Samburu and five days at Mombasa. All of the accommodation was outstanding, the guides, trackers, hosts, and chefs were professional, smart, friendly and a joy to be around. We all loved it. Nairobi and all the activities Mr. Le arranged were so much fun. The transportation services and the drivers were so nice and interesting and willing to share. We were all so excited to meet Mr. Le in Nairobi and get to know him personally. Thank you Mr. Le for making our visit to Kenya so special and memorable. We can't wait to come back.
CN
35-50 years of age | Experience level: first safari
Happy and fond memories of travel
No trip has memorized more deeply and better than this trip. Everything exceeded my expectations. Whether it was safari，local customs, hotel, etc., the best part of the trip was our guides. They are the best guides I have ever seen. I will definitely see them again.
CN
50-65 years of age | Experience level: first safari
Outstanding First Trip to Africa
The level of service we received from our consultant Mr Le was the BEST we have ever experienced.....and we travel A LOT!!!!! he asked all the right questions with regards to what we wanted in our trip from lodging, to tours, to wildlife viewing, to side trips...nothing was left to chance. Each and every booking was fabulous! As even the smallest of problems were uncovered, you resolved them prior to our trip. Even some of our concerns about transportation between lodgings, airports, etc, were superbly handled. Not once were we left hanging, always met at each and every location; and always with the utmost professionalism by all. Also, always on time.....we have never had a trip prior to this that was so well handled. Our lodgings were extraordinary, the food delicious, the staff at each location superb. We could not have found better places to stay on our own. Mr. Le’s outstanding knowledge of these locations is evident, and so very much appreciated. Our guides on safari were some of the best, if you requested James (Samburu), Maina (Nakuru), or Francis (Mara); then you picked the best. We had the best of the best wildlife encounters....from the lion kill of a zebra (which James said he had not witnessed a kill in 2 years....) to the elephant trains crossing the Amboseli Swamp, up close viewing of elephants, baboons, hippos, etc. We loved EVERYTHING! We were very impressed with the air transportation as well. Always on time, and luggage hand carried to and from the planes was so nice. The personnel that assisted up from Mara to Nairobi.
We have never encountered such personal care with other companies. One of the best experiences was actually meeting Mr. Le in person. We really appreciated his time and caring attitude. My daughter wishes she could have also met you, as we described our visit to her. We have already recommended Sino Africa to all of our friends, and to ask for Mr. Le in particular. We aren't sure how many will make the journey, but hopefully some will. As this trip was a once in a life time experience. Mika and I are discussing a follow up adventure to Africa, although I am not sure this past one could be topped. So I have rambled on, but there is nothing bad to say, only good....Mr. le is an outstanding person that did a great job for us. Thank you from our hearts.