US
65+ years of age | Experience level: first safari
Outstanding service and communication
We were to visit Dar on a Holland American cruise ship with an overnight stay. Our ship would not be able to let passengers off until around 11am. Other tour operators would only start a tour earlier, around 7 or 8 am. Connect Africa accommodated our schedule. We started with a group of 2 and ended up with a group of over 20 from the ship for a 2 day one night safari. The schedule and value was too good for people to pass up.
The drive to the park was longer than expected but we were happy to see the country side and the villages along the highway. The vehicles were comfortable and spacious. Some of the group had been on longer safaris in the past and even they were happy with this one.
The lodging was excellent, much better than expected. The included meals were good. Anyone going to Tanzania should check this company out and book with them.
Cheryl is one of the owner's and a joy to work with.
20-35 years of age | Experience level: 2-5 safaris
Spectacular & very informative
Deep end safaris was recommended to me by a friend that had used them previously that had visited Uganda in the summer but I met Samuel who was such a polite individual & very informative throughout the whole trip and very patient as we had kids with us
Would highly recommend Deep end safaris & I would use their services again next time I’m to tour Uganda
CN
35-50 years of age | Experience level: first safari
Great safari could not forget!
We had a wonderful safari. We saw everything we wanted to see. We saw lions many times, we saw leopard 3 times, we saw elephants, Buffalo and rhinos also. Hotels were high end and much exceeded your expectations! We would like to say thank you Jong and Solomon for your great service! We will remember you!
HK
35-50 years of age | Experience level: first safari
Our safari was exceeding our thought
It was very good organized. We could not complain anything. They took all details of our safari. We loved the parks and hotels we choose. My uncle is going with them with our itinerary also. We recommend them to everybody!
MX
20-35 years of age | Experience level: first safari
The best tour of my life and the best Personalized attention.
I am so grateful to Jackson for making my dream trip come true. She traveled alone to Uganda and Kenya and was always aware of me and what I needed. I really felt like family as the name says. and I infinitely appreciate every detail, patience but above all attention. Every place, and hotel was extraordinary. If you think about traveling to Uganda you will not find a better company than Uganda Family Tours. my congratulations Jackson, for your humane and phenomenal treatment
Hope to see you soon .
FR
50-65 years of age | Experience level: 2-5 safaris
Mount Elgon Climbing : Company Rep did all to make savings and spoil AA clients
The operator representative made all possible savings on food, water, camping material, transfers.
On arrival the operator rep had no car and we assumed HIS transfer to the starting point when it's OUR transfer that was supposed included. On way back we got transfer after having hardly insisted. We also had to insist to have enough porters, the operator rep trying to save on them letting us transporting our bags when mail exchanges were clear on the subject : only a small walking bag per person and the rest (night and change) by porters.
During the trek was only planned 1.5 l of water per person and per day, rice, noodles, popatoes and .... meat once over 4 days (two of us were vegetarians but all of us have been turned to "carbohydrates-only" vegetarism).
Tents and sleeping bags were not adapted to cold conditions below 0 and nights were nightmares. Tents, ventilated like for savannah and had holes, jammed zips, an arch broken (we repared as we could). Peds and tensioners were missing and we had to fix it ourself. Sleeping bags were very thin and cold and one bag was even a commercial gift printed with a beer advertising !
After complain, the operator proposed that WE would promote them to friends who would benefit of a discount. No compensation for the bad service we received.
ES
35-50 years of age | Experience level: first safari
Extremely knowledgeable and super fun!
My trip to Uganda was a memorable one thanks to Deep End Safari’s personalized attention to my needs. As my trip was a mix between work and pleasure, Sam ensured I arrived to every event with time to spare; when I had free time he took me to some of the most beautiful places- including a wildlife reserve and to ride horses along the Nile River in Jinja. (As he knows I’m an animal lover) made such an effort for me to enjoy Uganda not only on a professional level, but personal one. Cannot wait to get back! Thank you Deep End Safaris- could not have been better!
CA
50-65 years of age | Experience level: 2-5 safaris
Don't look any further
If you're looking for a company to use for our Serengeti safari look no further. First of all - they are a locally owned and run company which means all profits stay in country which was important to us #shoplocal. Bartho was who we initially dealt with via WhatsApp. He answered all of my questions in a very timely manner and gave us all the info we needed. Also - tailored the trip to meet exactly what we were looking for. Then Felix - our guide - is UNREAL. He is calm, organized and you can tell he loves what he does. He knows the animals and the parks so well. We saw all the big 5 numerous times and he even found us the illustrious Black Rhino. Accommodations were all great. Food was good. Got to have a visit at a local Maasi tribe village which was wonderful. I highly recommend these guys and this organization. They arranged and supported us with everything from packing, visas, airport pickup/drop off/hotels - you name it - they helped us.
DE
35-50 years of age | Experience level: first safari
fantastic and beautiful experience!
We took part in a 3-day budget group safari (6 people) with two nights in a tent. Daudi the very sympathetic manager answered our many questions days in advance within an almost impossibly fast deadline patiently and competently and supported us where he could. We booked the safari quite spontaneously and were therefore very happy about the fantastic advice. One day before the safari, we met with him and he informed us about the itinerary - this gave us an additional good feeling.
The safari itself was very well organised! For us, everything was just right from A to Z. Yuma, our guide, was very friendly and a great driver. He patiently told us many things about the Masai, the Serengeti and its diverse wildlife, he had a great feeling for the right spots (25 years of experience) and we saw a lot of animals. Sam our cook was also great. The food was insanely good, varied and plentiful - even my request for vegan food was fulfilled without complications. We felt very well looked after.
The overnight stay in the tent was a great experience. The tents are big, equipped with mattresses, pillows and sleeping bags and the teams in the camps are very supportive. What we also really liked is the atmosphere among the guides/cooks of the different safari providers - there is a lot of laughing and joking and we had a great time with everyone.
After the safari, Daudi met us and asked us for our feedback and then personally drove us to our hotel in Arusha, which was not very centrally located!
It is very important to Mejio Safari that the safari is a great experience and this is guaranteed! Thank you for everything! We recommend Mejio 100%!
20-35 years of age | Experience level: first safari
Jeff went the extra mile!
We stayed at Lenchada Tourist camp, the tents were spacious and comfortable, hot showers and flushing toilets in your tent, great value for money. Jeff was super accommodating, he helps us sort cash out in the middle of the Masai, made great stops for picnics. Slowed down on the drive to the Masai so we could take photos of Baboons on the side of the road as well as monkeys and dust tornado's! Jeff really went above and beyond, we got to see everything but the rhinos on our 3 day tour! Jeff ensured at the end of the tour everyone got away safely, including helping others with onward travel bookings.
