35-50 years of age | Experience level: 2-5 safaris
Overall good, but a couple of issues.
I booked the 4-day Small Group to Serengeti & Ngorongoro Crater. The booking process was easy and all my questions were answered.
The driver, Julius, was very nice. He ensured we had enough water, communicated with the other drivers to find out where the animals were, ensured the truck was in a good position to take photos and that generally everyone was okay.
We were extremely lucky with the animals we saw; I think even Julius was surprised how lucky we were.
Overall the accommodation was excellent, especially the camp in the Serengeti. The food was delicious and plentiful, though there is a restrictive choice.
Two issues stops the rating from being Excellent is that the trip includes a free hotel stay in Arusha at the beginning or at the end of the trip. The hotel I stayed in was basic, though for the rest of the tour the accommodation was excellent. The other people on the tour booked their accommodation independently and it wasn't great. I think that generally accommodation in Arusha isn't a high standard.
The second issue was I had requested for a pick-up from the airport to the hotel, as part of my booking. It was not until the last day of my tour, in the middle of a game drive, I was told that I had to pay an additional US$90 for the pick-up/drop-off at the airport. Though, it was cheaper than arranging a taxi, I did not appreciate finding out on my last day, on a game drive, that there was still a significant payment to be made. There is no mention in the Price Excludes list of the airport pick-up/drop-off; my tour in Uganda picked me up and dropped me off at the airport at no additional cost.
NO
20-35 years of age | Experience level: first safari
Great safari experience
The whole experience from beginning to end was great. The operator was helpful and suggested a tour according to my wishes. The guide was very helpful and the tour gave me a great introduction to Rwanda. I would highly recommend it.
HK
20-35 years of age | Experience level: first safari
2 star price for a 4 star value, can’t beat it!
We had an unbelievable time on Safari with Hilary’s team, Louis and Charles. Hilary was great about clarifying the expectations and Louis and Charles delivered what was expected and more. What was truly enjoyable, is that their passion for the wildlife and work showed through the entire time!
I hope to go on another safari with them next year. With the value they offer, I can’t afford not to!!
50-65 years of age | Experience level: 2-5 safaris
Professional, punctual, informative, highly recommended.
We had a great trip with David and Elizabeth’s company. We paid half the cost up front and the rest at the time. We were picked up from our hotel on time, our guide, Josfat, was a careful driver and very knowledgable regarding the animals we saw during our game drives. The accommodation at Kilima Lodge was excellent and so close to the park entrance. Elephant, gazelle and bird life were in abundance. David even organised to drop us back to the airport when heading home.
FI
50-65 years of age | Experience level: 2-5 safaris
5 star tour with a 5 star operator
My wife and I had visited National Parks in Tanzania and Botswana. This time we wanted to experience Kenya. After a rather lengthy online scanning for possible tour organizers I ended up contacting Spirit of Kenya. What a good choice that proved to be. I was impressed immediately by the very prompt reply to my enquiry. Once we got started Tiago the tour organizer helped me through the booking and planning process step by step. As a casual traveller there are a few things you definitely appreciate. That is a sense of trust and professionalism with your partner. Among other things you are about to transfer quite a large amount of funds overseas. With Tiago I never had any doubts about his and his company’s honesty and integrity.
The tour we chose was a 4 days Lake Nakuru and Masai Mara safari. Here and there the roads in Kenya may be quite bumpy. Not least inside the parks. In that respect our choice of minivan as a vehicle was probably not the best. However the extra cost for Land Cruiser in relation to benefits felt too high in our opinion. As it turned out minivan was really alright. But that is a decision everyone has to make themselves.
Our guide was Steven. He is a very skilful driver. His capability to navigate in Nakuru and Masai Mara is impressive. Despite having a van instead of a jeep we never got stuck in the mud, had no flat tires or any other problems with the car. Because of some heavy raining at nights the dirt roads in Masai Mara were partly heavily soaked. We did witness some cars being stuck in the mud. However it was nice to see the comradeship among the guides. Help is always available. Steven seems to know everyone out there. Communicating and information sharing between drivers seems to be essential in these safaris. Steven was a fitting guide for us. Some characteristics stuck out. He has an appearance of a very friendly, polite and quite modest man. Still you get the feeling that this guy knows what he is doing. Experience and professionalism sticks out. With him you are in safe and knowledgeable hands. As a guest there is just one thing for you to do. That is to relax and enjoy. He takes care of the rest. Safari guides have an exceptional ability to spot animals even with their plain eyes. Steven spotted a leopard in a tree. I simply could not see it until I took the binoculars. Amazing! Steven’s overall expertise further strengthened my opinion of Spirit of Kenya as an outstanding tour operator.
You can’t choose the weather or what you want see in the park. Lady Luck plays a major role. As I had some previous experiences of safaris I had some hopes to witness something extra spectacular. That did not fully happen. But it was not a problem. Fully realising that live safaris are not like TV documentaries. To witness for instance a ‘kill’ requires some extra luck. We saw the big five and all the major famous savannah animals. For me it was personally rewarding to see cheetahs. I had missed them in my earlier safaris. We saw two with their fresh kill. And even the next morning we saw another one eating his impala breakfast. In Lake Nakuru we saw several white rhinos and in Masai Mara among dozens of other fascinating sightings a mating couple of lions. In Masai Mara we stayed in Julia’s River Camp right on the banks of river Talek. At night we could sense and hear hippos moving, eating grass and grunting just next to our tent. What a captivating experience! Hey, we really are in the middle of wilderness!
We had a splendid time on our safari tour and I can sincerely give Spirit of Kenya full marks for the manner the whole trip was conducted in every aspect. If I choose to have yet another African safari I don’t need to look far for the organizer. Without hesitation I also dare to recommend Spirit of Kenya for all those who are pondering which one to choose from several tour companies.
SE
20-35 years of age | Experience level: first safari
It was the best leissure ever, i wish to have more soon.
Thanks to ecovic tours, everything was wonderful and i hope for more.
US
50-65 years of age | Experience level: 2-5 safaris
Asante for Excellent Service
Asante to Beena and her team of people who made our trip fun, safe and very special at each point along the journey. Beena has connections with people in each town in Tanzania!
CN
35-50 years of age | Experience level: first safari
Amazing Memory! Experience just like the name of the agency!
At the beginning, I searched several local agencies on safari booking, and the itinerary and quotation given by this one are more suitable for us, so I tried to contact them.
Customer service Anne quickly and enthusiastically replied to us, and the 10-day schedule was relaxed. The accommodation was great. Two nights in Amboseli, stayed at Amboseli Kilima Camp , one night in Ol Pejeta, stayed at Sweetwaters Camp, two nights in Sambru, stayed at Simba Lodge, one night in Nakuru, stayed at Flamingo Hill Tented Camp and three nights in Masai Mara, stayed at Ashnil Mara Camp. The hotel's landscape and catering were good, especially the restaurants of Sweetwaters and Ashnil.
Anne and guide Steve also adjusted and upgraded the hotel according to the local weather and animal activities. The location of the hotel is very good. Amboseli lives at the gate of the park, and the rest in the center of the reserve.
Our guide Steve is very experienced. He has eagle eyes. We can hardly find animals with binoculars. He found them far away. He also found lions far away! And he kept on contact with other guides, and he was always on the lookout for the animals. So, even if it was not the season with the most animals, we saw the BIG 5. Steve knows the species and habits of animals very well. If you ask him, you can give a detailed introduction immediately.
Steve also helped one of our group get back the lost mobile phone, and took us to several pharmacies to find masks (the coronavirus outbreak did not occur at the time of departure, but did not come out with masks, and it broke out before returning China). He's really nice.
We have a good impression on Kenya. Just like the name of this agency, it's really our amazing memory.
一开始在safaribooking上搜了几家地接社，这家给出的行程和报价都比较适合我们，就试着跟他们联系。
客服Anne很快就热情地回复了我们，10天行程安排得有张有弛。住宿都很棒，2晚安博塞利住Kilima，1晚Ol Pejeta住Sweetwaters，2晚桑布鲁住Simba Lodge，1晚纳库鲁住Flamigo，3晚马赛马拉住Ashnil，酒店的景观和餐饮都不错，尤其是Sweetwaters和Ashnil的餐厅。
Anne和向导Steve还根据当地的天气和动物活动情况调整并升级了酒店。酒店的位置都不错，安博塞利住就在公园门口，其他都直接住在保护区中心。
向导Steve非常有经验，简直有鹰眼，我们用望远镜都很难找到的动物，他老远就发现了，还远远就发现了狮群！而且他跟其他司机的联系非常密切，随时把握着动物出现的动态。因此，即使不是在动物最多的季节，但BIG 5我们都如愿看到了。Steve对动物的种类和习性了如指掌，只要问他，都能立刻给出详细的介绍。
Steve还帮我们其中一位团友找回了丢失的手机，还带着我们跑了好几家药房找到口罩（出发的时候冠状病毒疫情还没爆发，没带口罩出来，回国前就爆发了），实在是太好人了。
我们对肯尼亚留下很好的印象。正如这个地接社的名字一样，真的是我们的Amazing Memory。
20-35 years of age | Experience level: 2-5 safaris
Excellent
Am happy to have visited Nairobi National park with my guide Jonathan,and through these my dreama came true,we saw all the wildlife I wanted to see these will be a very memorable trip..thanks to Jonathan
US
20-35 years of age | Experience level: first safari
Amazing 5 day safari with Wild Wings
Wild Wings was highly recommended by a friend who went on a safari last year. We were glad we took the recommendation because this 5 day safari was by far the highlight of our 2 week trip to Africa. We initially thought of doing the 3 day safari, but we were very happy we did the 5 day to get the full experience.
The entire experience with Wild Wings beat expectations from the initial booking to the actual safari. Our tour guide was Simon, and he was fantastic. He was very informative, passionate about all things wildlife and doubled as a great chef! I recommend this trip to anyone coming to South Africa.