TW
20-35 years of age | Experience level: first safari
Friendly service and very helpful.
We enjoyed our time, and had no issues. The food was great and the safari was amazing. We hope to return and to spend more time visiting the Kruger national park.
IN
35-50 years of age | Experience level: first safari
Unforgettable Safari Experience with a Few Hiccups
Our Kenya safari was a truly memorable adventure. The accommodation options were excellent — comfortable, well-maintained, and set in beautiful locations. We also really enjoyed the food throughout the trip, which was varied and of consistently high quality.
One of the major highlights was our driver-guide. His knowledge of the parks and wildlife was outstanding, and his driving skills made every game drive smooth and enjoyable. He knew exactly where to go and what to look for, which made our wildlife sightings incredible.
However, the arrival process didn’t go as smoothly as expected. There were a few issues when we landed, though they were resolved quickly and professionally, with proper apologies.
While our guide was great overall, we did feel that more patience and empathy would have improved the experience. As first-time visitors to Kenya, some of our questions were met with visible irritation. A bit more understanding and customer empathy would have made the trip feel more seamless and welcoming.
In summary, this was a fantastic safari that we’ll always remember. It wasn’t without its flaws, but the positives far outweighed the negatives. We’d definitely recommend this trip to others looking for a real Kenyan safari experience.