ES
20-35 years of age | Experience level: first safari
They made all the possible to ensure our trip.
They found us a good option in a very nice lodge. They also arranged the transport for us in a good way.
I guess the worst was the one day Game Drive we did where the organisation of the guide was not good. He said he would stop at 9am but he didn't, he stopped half an hour before lunch and when we went to eat we barely had time to order and eat. As a recommendation, talk to the guides beforehand to make sure of the stops.
US
20-35 years of age | Experience level: 2-5 safaris
Good experience for the price
I did the 2 day, 1 night package and stayed at Bakubung lodge.
The first day, logistics and communication were very easy. Pick up with cebu was smooth and when we arrived at the park, we did an open game drive. They dropped us at hotel and it was lovely. Afternoon game drive with moafrika was also very good.
We selected the Boma dinner that night and I highly recommend that experience.
The next morning, we did a game drive with the hotel in a much larger vehicle- I would have preferred another moafrika tour in a small vehicle. Then we returned for breakfast and waited 2 hours after checkout for pick up for a closed game drive. This was less than ideal- can’t go in the cool locations and hard to get pictures from inside the car. Would have preferred all game drives with moafrika and open.
All staff were very friendly and helpful.
Last day was a bit confusing with the car shuffle to get back to hotels.
Thomas the driver was very friendly and helpful
HU
20-35 years of age | Experience level: first safari
Attentive
Me and my wife did the 7 days Kenya and Tanzania tour. Martin was our tour operator agent. He was communicative and responsive to all requests and doubts. The tour was well planned with him and all accommodations were excellent. The tour guide for the Kenya part, Nelson, was one of the best tour guide we have ever had. He was nice, communicative, and he was always explaining interesting facts about the animals. On the opposite side, the tour guide for the Tanzania part, Mackenzie, was not communicative and he should be more friendly to the clients (reason because of 4 star rating). All in all, we had a great safari, we saw the big 5 and many animals. I would choose again Shanjoy Tours for a safari
CN
50-65 years of age | Experience level: 2-5 safaris
It’s ok.
The flight schedules of Botswana's airline change frequently, causing me a lot of trouble with my itinerary. The quality of service provided by local travel agencies is not good.
35-50 years of age | Experience level: first safari
Personalised, well-supported trek with a great team—just clarify toilet setup before you go
As a solo female traveller, I felt completely supported and safe throughout my private Kilimanjaro trek. Communication before the tour was friendly and responsive, and the service was highly personalised—from the moment I landed to my departure, the team ensured everything ran smoothly.
My guide, Chuwa, was outstanding: experienced, wise and easy-going. The cook, Yusuph, prepared fresh, delicious meals every day, and the porters—Joseph, Ally, Alhaji and Issimail—were respectful, helpful and fun.
One area for improvement would be clearer communication about a couple of things: 1) toilet options on the trail (they are latrines and can be quite dirty) and the option to get a private one; 2) recommended gear in advance; 3) that unless you state it, the eating tent is also the sleeping quarters of the porters, while this was not a problem for me, others might feel uncomfortable.
Overall, it was a memorable and well-organised experience.
