50-65 years of age | Experience level: over 5 safaris
Very helpful friendly and professional
our trip was nearly everything we wanted. there were a few little hiccups but overall was great. our guide was very nice and helpful with the locals , seemed to know someone everywhere we went which was helpful. there was a problem at the chimpanzees we had to wait for 1 hour for our tour too start when everyone else had already left (they said it was the computer system but everyone else got to leave on time) also a boat tour that was paid for before we left had to paid for again as our guide didnt have the money to pay for it, so if we didnt have the cash we would have missed out. The service we recieved at all the places we stayed was great ,the staff were friendly and helpful and the resorts were beautiful.
IN
20-35 years of age | Experience level: 2-5 safaris
Smooth Experience! Great driver/guide!
I went for the 3 day trip to Masai Mara and the village experience. All experiences were smooth. The stay was great. Our guide Raymond was awesome with everything.
65+ years of age | Experience level: first safari
Good with communication and managing needs.
The trip was well organised and we were looked after well. No issues with any financial transactions.
Hotels were clean and provided good buffet meals.
Our safari guide in Kenya,Jackson was very attentive and went out of his way to show us as much as possible. We had a good Toyota cruiser, 6 seater for 4 travellers
Issue we had were with vehicle breakdown on 2 of out 8 days safari. We lost 2 half days. However given the terrain it is no wonder vehicles breakdown. However I feel there could have been some small compensation given our loss of day and unlikely we will return to Kenya, Tanzania.
On the whole, I would recommend the agent.
MY
Good tour guide (Francis), but some minor hiccups in accommodation arrangement
We booked a 7 days tour to Masai Mara, Nakuru and Naivasha lake and Amboseli. Overall trip was pleasant, the tour guide Francis has been very helpful and professional.
We had some hiccups on accommodation arrangement on day 5 with Wildebeest camp. The camp management insisted that Jocky tour did not confirmed the booking with them, thus when we have arrived at the camp around 8pm, rooms were not ready, we finally settled down in a room with single bed and had to survive the night without electricity and hot water. It was a nightmare to experience that after travelling a long 8 hours from Nakuru. We wished Jocky tour would have been more professional in handling this issue, but we have not heard more from them despite writing in to complain officially.
MY
20-35 years of age | Experience level: first safari
Incredible safari experience, accommodation could be better
Highlights:
1. The safari experience: Exceeded expectations. Every day for seven days was action-packed and an amazing adventure by itself. Watching the animals in their natural habitat is unforgettable experience.
2. Safari guide and driver Francis: Perfect timing, flawless execution, top guy.
3. Food: I enjoyed the food more than I would admit. The food throughout the tour hit the right notes for me.
Lowlights:
1. Me and my partner were checked in to an overbooked camp and had to endure one night in a single bedroom without electricity and hot shower. In my opinion, the arrangement could be done better between the tour operator and the accommodation.
50-65 years of age | Experience level: over 5 safaris
Serengeti Smile is attentive, well-organised, and makes your safari seamless — just request a guide
I had a clear idea of what I wanted my trip to be, and Serengeti Smile accommodated it perfectly. Patricia was always just a WhatsApp message away, making it easy to adjust plans and brainstorm ideas. Everything — flights, transfers, and accommodations — was flawlessly organised. We had three nights in the northern Serengeti for the migration, then moved on to Ngorongoro for two nights at the beautiful Naserian Camp. The lodges were excellent, safe, and friendly, and our driver ensured we had cold drinks and everything we needed on long days. His English, however, was limited, and for English-speaking guests I’d recommend requesting a guide with strong English for a more engaging experience. Overall, a fantastic and well-run trip that I’d highly recommend.
IE
35-50 years of age | Experience level: first safari
A dream come true!
Suricatas Safari made my lifelong dream of a Tanzanian safari come true. We visited Tarangire, Ngorongoro Crater, Serengeti, and Lake Manyara, each offering breathtaking landscapes and incredible wildlife encounters. Our guide, Emanuel, was outstanding — knowledgeable, patient, and with an amazing eye for spotting animals, including a rare black rhino and a pair of lions on their honeymoon!
Everything was perfectly organized, from the comfortable vehicle to the well-planned itinerary. Highly recommended for anyone wanting an unforgettable safari experience in Tanzania.
IN
35-50 years of age | Experience level: first safari
Professional, accomodating and value for money tour operator
My dad and I travelled to Kenya in June this year for his birthday. We did a tour of Amboseli, Nakuru, Naivasha and Mara. Teddy was very helpful in suggesting the right itinerary. His package cost was very competitive and value for money. He can arrange tours based on your budget.
Our guide and driver, Willy, was an amazing person. My dad was impressed by the kind of service and help provided by Willy.
There was one bad experience as the hotel that was booked in Mara was a very bad one. Willy went out of the way to look for an alternate hotel in the middle of the night in Mara. Unfortunately most hotels were booked for the night.
Teddy was professional enough to book an alternate hotel for the next day at no additional cost.
I would have rated the tour experience a 5 star, except for that one bad night. Otherwise the trip was near perfect.
I would recommend Tedwats to all my friends who want to visit Kenya
MY
20-35 years of age | Experience level: first safari
Exceptional Kenyan Safari Experience with Charles
Charles was the heart of our Kenya adventure — professional, knowledgeable, and always going the extra mile to make sure we saw the best wildlife and enjoyed every moment; his warm personality, safe driving, and passion for his work truly made our trip unforgettable.
CN
20-35 years of age | Experience level: first safari
Expert driver, thoughtful planner—delivered many animals right before our eyes.
The Super Eagles charged a fair price and showed us lions, cheetahs, giraffes, and more. It was an unforgettable tour
