US
35-50 years of age | Experience level: first safari
Kojuu Safaris is committed to customer satisfaction and willing to go extra miles to serve
This is the first time we went to Tanzania for Safari. We are very glad that we chose Kojuu Safaris to help us arrange this Safari trip. With their help, the trip was excellent and memorable.
Right start from the first contact with Judith, she was very responsive and professional. Judith is very knowledgeable. She could provide with all the insights about how to plan the itinerary, as well as recommendations on different accommodations. We at first were not sure of which hotels to stay in, she was able to provide us her thoughts on different experiences with different accommodation choices, so we could choose based on our preferences. The accommodations we ended up staying all exceeded our expectations, thanks to Judith’s advice. Judith is also super responsive to all my questions about anything regarding safari. Sometimes, I could be an annoying client due to my attention to very subtle details. But Judith kept patient and replied to my every smallest question. As she was pregnant later and her condition didn’t allow her to be as responsive as before, she even asked her colleague Anitha as her backup to help us. Anitha is the same responsive and responsible as Judith is. It is their tireless help and support that made our trip to be successful and memorable.
What touched me the most is Kojuu Safaris’s commitment to serve their customers and willing to go extra miles to make sure their customers to be well taken care of. When we arrived at Kilimanjaro airport, our luggage were missing from our flight. The luggage had all our clothes in them, which made my wife super concerned. While this was not Kojuu’s responsibility, Judith managed to get our luggage the second day and delivered to us the third day morning, with no extra charge. Her help minimized the impact of this incident to our trip. Another example is that our friends left one day before us in the afternoon, so they needed to stay with us in the hotel before they leave for airport. Judith was so kind to offer buying them lunch, so they could eat together with us. This shows how caring Judith was.
I would also like to give a special shout out to our guide Harun. He has over 10 years experience of being a safari guide. He is super knowledgeable and He also has eagle eyes. He could spot animals when we don’t even have a clue. For instance, he spotted a serval while he was driving and immediately pointed to us, so we were able to see this hard to find small cat. In Ngorongoro, he pointed to a small black dot far away and told us that was a rhino. We were able to confirm that with our binoculars and high zoom camera. We were amazed on how he could spot that with his bare eyes. Harun also kept our preference in his mind and tried his best to make us satisfied. With his help, we were able to collect the big 5 within the first several days of our safari. We were even able to see a leopard with her cub which is very rare to see. After successfully collecting the big five, Harun knows that we are interested in Cheetahs and river crossing, so he made every effort to find those and bring them in front of our eyes. With his help, we saw cheetahs couple of times (one time mama cheetah with her cub and another time two brothers) and an extraordinary river crossing. Harun’s commitment to customer satisfaction made our first safari trip to be so wonderful. We would highly recommend him to anybody!
When we planned our trip, we thought it was a once in a lifetime experience only. But now, we can’t wait coming back in a couple of years for another visit. This is all because Judith, Anitha and Harun and the entire Kojuu safaris crew. Their commitment to excellence and focus on customer satisfaction made our trip spectacular. Thanks to Kojuu, and we will be back!
CN
20-35 years of age | Experience level: first safari
Brilliant experience in Africa and memorable moments, very nice guide provided us amazing trip!
Surprise happened every day and we really enjoy the trip! (Even had bottles of water every day)
CN
20-35 years of age | Experience level: first safari
Awesome Experience with tour Operator
Johny is perfect tour operator, we were been secured within Joy, adventure,safety during whole journey.
CN
under20 years of age | Experience level: first safari
Amazing
Our guide Johnny Jackson is very professional and the price is reasonable.We can easily find various animals when we follow him.
I think it‘s a nice trip.
CN
20-35 years of age | Experience level: first safari
Experience high quality safari tour with Johny Jackson
Johny Jackson who is full of passion, safety awareness, professional tour operator that I have ever been experienced. Definitely will connect with him in coming agendas
CN
20-35 years of age | Experience level: first safari
Joohny Jackson Amazing guide! We see what we want to see every day!
Good trip and amazing experience! We loved our trip and guide!
CN
35-50 years of age | Experience level: first safari
Fantastic
If you are looking for a safari guide,find Johny Jackson.He is definitely an expert.We found many kind of animals and we had a lot of fun with him.This trip is unforgettable.
CN
35-50 years of age | Experience level: first safari
Very good
The first thing you should do in Kenya is to find Johny Jackson for your safari guide.You will have a nice trip with him.
CH
20-35 years of age | Experience level: first safari
Just do yourself favor, stop thinking about it and go! Everyone must experience this,at least once!
There is not enough space to put this place and experience in words.
The experience we got was multiple times better than we expected. First of all, Charles (Exclusive Uganda Safaris) is an absolute professional,
responsive, responsible and friendly. Ismail, our guide was born for this. Professional, knowledgable, problem solver,
funny, communicative and an insanely skilled driver which is very important.
We had our doubts in the beginning as it was our first time in Africa. Don't! There is no reason to have second thoughts
of visiting Uganda, and especially with operators as good as Charles.
We also had our doubts aboout the bank transfers. Again, dont. They are there, they are the best and there is no reason to be
afraid of the transfers or anything in the process. Charles will help you through this and you will thank yourself for
doing this.
Malaria is nothing to worry about if you take your pills, and spray insect repellant. All of the accomodations also have nets.
There is no chance of harm.
The food was a major concern for us, but Uganda surprised us again. The quality and taste of food there is something
to remember. And I want to mention that I am Greek, I know good food. So food will definately not be a trouble for you.
Meat, vegetables, soups, all dishes are fresh, well cooked and have no chance of stomach issues.
The conditions in some areas do not prevent the people of being the most friendly, kind and welcoming. You will always
feel well taken care of and safe. Safety is not something to worry about.
There is no place that you will visit (unless you want to) that you will not be 100% safe. The country is not only its animals.
The best experiences and interactions are with its people. Do not avoid interacting and meeting with them in any place, they are the
true value of the country.
As for the safari and nature experience, I have travelled a lot and visited a lot of different nature parts.
Just go. Dont even think about it. From the open Savanah, to Tropical Rainforest, to beautiful gorges, lakes, mountains.
And everything is ther for you to appreiate and enjoy. You can hike in the jungle (always safe and proteted with guides and armed guards)
listening to and seeing animals close to you. Drive through the mountains and villages of Uganda and seeing the peoples way of living.
To sum up, Uganda is really a place that is developing and will for sure explode in the coming years. I think this is the spot on destination
in Africa right now, on all perspectives. And with great operators like Charles and his Exclusive Uganda Safaris team there is nothing left to think about.
DE
35-50 years of age | Experience level: first safari
More than perfect!
Our trip with Plex Africa Safari was one of the best things we have ever experienced. We booked the 4-day tour to Nyerere National Park from Zanzibar. Even beforehand, contact with Edward was extremely friendly and competent. All of our questions were answered very quickly and comprehensively. We always had a good feeling. On the day of arrival, we were picked up on time and driven to the airport. Everything went smoothly. Shabani and Eugenio welcomed us on site. The two of them were absolutely the best! They were very funny and informative and gave us an unforgettable time. Thank you Shabani, thank you Eugenio! We can absolutely recommend booking with Plex Africa Safaris. The price was more than reasonable for the service!
