This Tour Is Offered By
the team behind memorable safaris
Kwanza Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 2018)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
-
KE
Your Story Step into the heart of Africa with Kwanza Safaris, where every journey is a story waiting to unfold. From the Great Migration in Maasai Mara to the white sands of Diani, we craft unforgettable experiences. Glide over the savanna in a hot air balloon, dine under the stars, or walk with Maasai warriors. With expert guides and personalized trips, we bring Africa to life. Your adventure starts here—are you ready?
Reviews7
NO
Breach of Agreement and Extremely Poor Customer Treatment
We booked our honeymoon safari with Kwanza Safaris and unfortunately had a very disappointing experience.
Before booking, Kwanza agreed in writing to a discounted price and confirmed several inclusions that were important to us. Once we arrived, we did not receive what had been promised and were asked to pay extra for services we believed were already included.
The most concerning part was that we were pressured to make additional payments while on safari and were even threatened with police involvement if we refused. Being in a remote location, we felt we had no choice but to pay.
To be fair, the hotels and lodges were good and matched what was advertised, and communication before our arrival was excellent. However, customer service once we arrived, and afterwards, was extremely poor, and our complaints were ignored.
Unfortunately, based on our experience, we cannot recommend Kwanza Safaris.
HK
Worth Every Penny!
Kwanza Safaris has been an incredible tour operator, from start to finish, so I will highlight some of their strengths below!
- Tour Consultancy: We were consulted by Tess Munyua from the very beginning, and what a help she was!! She really listened, took our wishes/ideas into consideration, and basically crafted the package to what we liked. Tess was additionally lovely by telling everyone we were on our honeymoon and getting us some extra perks (such as a room upgrade)! She helped us with every question we had along the way, such as what binoculars to buy, what to pack, how much money to bring, etc. She was a HUGE help!
- Hotels: We stayed at FIG TREE CAMP for two nights and LAKE NAIVASHA SOPA RESORT for one. Again, Tess was so helpful with explaining whether camps were inside the national park or outside, communicating with the chefs in advance our dietary needs (vegan), and checked in with us during our stay to check everything was okay. I want to thank the resorts for being wonderfully attentive: all the staff was so welcoming, with drinks and hot towels to wash our hands with after long drives. Both resorts took our dietary needs into account and made sure we had plenty to eat. Both were amazing - FIG TREE CAMP was wild, in the Maasai Mara, and we stayed in tented accommodation facing the river and looking at hippos and crocodiles. LAKE NAIVASHA SOPA RESORT was stunning, with beautify grounds full of zebra, giraffes, and live music and amazing food in the evening.
Last but not least…
- Safari Guide: Frank, we love you! We could not have had a better, funnier, more knowledgeable guide than Frank. Your safari guide is also your driver, and we always felt safe with Frank, even when navigating all the potholes on the road or during the many animal crossings. When it came to the safari days, Frank was just as excited for us as we were, and ensured we got to see as many animals as possible. He knew every animal, including birds, and was so knowledgeable, answering all our questions but also offering information, as he knew we were animal lovers and enthusiastic about the safari. He’s such a cool guy and I can’t wait to come back - I’ll be requesting him!
OVERALL:
- Communication with Kwanza Safari & Tess was amazing from the beginning.
- 100% value for money - you won’t regret it!
- Activities recommended: Maasai Village - do try it!! It’s a great experienced on top of your safari package.
ES
Very professional
We had an amazing safari experience thanks to Safari Bookings! From the very beginning, their support in planning was outstanding - they were always responsive, helpful, and attentive to every detail.
They matched us with an excellent guide, Frank, who truly made our trip unforgettable. His deep knowledge, sharp instincts, and ability to find animals made every day exciting and full of discoveries. A special thank you, Frank!
Everything was perfectly organized, smooth, and stress-free. We couldn’t have asked for a better experience. Highly recommended!
Antony was friendly, knowledgeable, and flexible.
I had a great time on an one night stay. Went on two game drives and saw dozens of elephants along with many other animals. The company was flexible with timing and activities, and was very communicative.
DK
Amazing service and fantastic trip!
The booking went smooth from home and we had the best day with our nice guide Frank, who was amazing during all the tour. He teached us a lot about the animals and found a lot for us that we wouldnt have found yourselves! 5 stars from us!
