This Tour Is Offered By
Right Choice Tours & Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 2005)
- Member Of:
- ASTA, KATO & KWS
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
-
KERWTZUG
Welcome to Right choice safaris, ultimate Kenya holiday company. We offer the intrepid traveler the best that Africa has to offer. From the legendary Masai Mara and intriguing cultures, to its pristine coastlines with tropical beaches. But more importantly, we are glad that you are safe. We are in this together. We can't wait to welcome you soon in your next booking as we are now open with great offers and discounts. We have put all the measures including social distancing and sanitation.
Reviews245
Amazing journey with Right Choice Safaris!
We are a group of 12 people with families and friends from China. We just had a very pleasant journey with Right Choice Safaris. Our guide Joshua and Ben are very knowledgeable, reliable and both have extreme good eyesight. We went to Masai Mara for the Migration and when we were not confident enough if we could see the crossing or not after waiting for 2 days, Joshua asked us to be patient and said the animals were ready. And we eventually saw it! Also when we were entangled with what to see and where to go in Masai Mara, Joshua always led the way. He suggested us to have 6am early morning game drive in Nakuru which we got the unforgettable morning mist over the lake like a fairytale! We stayed 2 nights at Amboseli Oltukai, 4 at Masai Mara Entim and Eden, 1 Nakuru Sarova, 1 Naivasha Sopa and 1 Mount Kenya Fairmont. All the hotels and services are very good. Impressed about the efficiency Kenya people have! Will come again!
Right Choice is the right choice for your safari!
My two friends and I went on our first safari and it was a 10/10 experience - I would 100% recommend Right Choice Safari to anyone!
Our guide, Mr. Opany, picked us up from our accommodations in Nairobi and we started the 5 hour journey to Amboseli (2 rest stops included). We arrived at Kibo and we were all really impressed with the lodgings, food, amenities, and overall service.
Mr. Opany was always extremely professional and honestly made us feel like we were with the best safari guide in the park. He seemingly knew everyone on our trip and was always able to get us to the front of any animal sighting. Throughout the course of our 3 day trip, we were able to see so many animals (especially elephants), but also almost 10 lions and a cheetah!
Millicent was always extremely responsive via email leading up to the trip and George even made sure to reach out after we got dropped off back in Nairobi to ensure we had a good experience.
Special shoutout to Mr. Opany for helping make our vacation that much better!
(The only feedback I would have about our trip that is fully unrelated to Right Choice Safari is I would skip the Maasai Village - we felt like they were taking advantage of us as tourists and did not explain much about their culture and history.)
Magical Kenya Safari with RightChoice
We went for Kenya safari with Right Choice for 9 days covering Amboseli , Aberdare, Lake Nakuru, Lake Naivasha and Masai Mara. It was a dream come true trip for us. This was our first time in Africa and George ensure we had a memorable trip. All our queries handled very swiftly before the trip. As I am a photographic enthusiast, George ensure I get a great guide. Thomas was excellent , he made our trip very exciting. We will definitely recommend RightChoice and visit Kenya with them. It was a bucket list tour. Surely we will come back for more safari future in Kenya or other places.
Right Choice? Not really
TLDR:
-1 star for lack of transparency and poor communication
-1 star for 5 nights of downgraded lodgings but only 3 nights of upgrades later in the trip. Would have rather had 5 nights of better comfort.
We booked a 15 day safari trip in Kenya and Tanzania through Right Choice. Initially, George was very responsive and seemed very organized, and that was why we chose to book with him. We were not happy with the lodging but were mostly happy with the guide and driver we had.
For lodgings, we noticed that George stopped being responsive once we started asking for hotel confirmations to apply for the Kenya ETA. After a few weeks of following up, he finally sent us a confirmation for just the first night in Nairobi, and nothing for the remaining nights.
After we started the safari, the guide drove past the accommodation on our itinerary, and we were only informed of the lodging change at that point. There was zero communication from George himself, even though we had been in contact for other questions. The lodging in Amboseli was a significant downgrade (farther from the park and worse than most budget hostels in other parts of the world). The three of us were also stuffed into one tent even though we paid for 2 rooms. We tried to communicate with George and he just freaked out and shut down. The lodge manager was also pressuring us to stay even though we were clearly unhappy and wanted to move to a place that was equivalent to the place we were promised on the itinerary. George was no help there and dealing with him and the lodge manager cut into our game drive times.
When George finally responded again, we discovered that all of our lodgings in the Kenya portion were downgraded from the original itinerary. We had to be very forceful in our communication and even then, we only got 1 night of our original lodging back at Lake Naivasha. He then promised to upgrade us in Zanzibar to a 5 star all inclusive resort for 3 nights.
At this point, I started reaching out to the lodgings myself to confirm the bookings and found out that for the 3 nights in Masai Mara, the price difference was over $300 USD per person per night between what we were promised on the itinerary vs. where we actually stayed.
We had to confront George with all the information again and then he told us he was going to upgrade us for 2 nights in the Serengeti and 1 night in Tarangire, and that he was unable to upgrade in Zanzibar. However, based on the photos from Google reviews, I'm not sure how much the upgrade really was, but it was too exhausting to continue to deal with him. And at the end of the day, we would have rather just had the 5 nights of our original lodging for better comfort.
There may have been availability issues but George never told us anything. It also didn't seem like he was proactive with correcting the issues - we don't think that he would have upgraded us later if we hadn't called him out on the price differences. It was not fun to have to reach out to various lodgings while on safari drives to advocate for ourselves.
The guide & driver in Kenya were contracted out to a different company, but they were sociable and nice. The guide could have given more explanations for the animals we saw, and point out interesting things along the way like the guides we had later on. However, they did work hard to find animals inside the parks and gave us many great photo opportunities. Our guide helped us with communications when we had trouble reaching George, and was also nice enough to let us visit his home when we asked. We really enjoyed meeting his family and his wife gave a great tour of a traditional Maasai household (much better and thorough than the tourist trap that people get taken to).
The Tanzania portion of the trip was organized through different affiliate partners for the safari portion and Zanzibar portion. The Tanzania part of the trip went pretty well but I feel like most of the credit should be given to those respective companies. George didn't even give us the Zanzibar contact until we arrived at the airport.
5 star safari experience with superb tour guide and drivers
It definitely meet our high expectations, from the planning, logistic, timely communication, game drive, route, lounge accommodation, to our 5 star drivers, Joe and John, these two gentlemen gave us absolutely amazing care, supporting, knowledge, most of all, warm heart services. Without their day in and day out help, our trip would not be perfect!
When you book your next trip, please make sure you ask Joe as your driver in Kenya and John in Tanzania!
A huge thanks to the entire Right Choice Team!