This Tour Is Offered By
Guide Ken with one of our 4x4 Land Cruisers
Spirit of Kenya
- Office In:
- Size:
- 10-20 employees (Founded in 2014)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
-
KE
Every safari is unique and tailor made. We provide lightning speed 24/365 customer care, extensive safari planning consulting in order to tailor make your once in a lifetime safari experience. High quality land cruisers and minivans, cheerful, experienced and knowledgeable guides, and on-spot support at any time is what we promise to make your once in a lifetime journey a reality.
Reviews657
Bad business practices and deceptive contracts
Do not let the Travelers Choice award fool you. We learned the hard way that Spirit of Kenya’s business practices are deceptive and predatory.
When we needed to cancel our $27,726 group booking they immediately began stalling, shifting their position with every email, and hiding behind hotel partners to avoid their obligations. They fabricated holiday closures to delay responses. They tried to reframe their own contract language to suit their position. And when all else failed they invented a cancellation fee calculation methodology that does not exist anywhere in the signed contract.
When we pushed back they went silent.
We have been forced to file credit card chargebacks, federal complaints with U.S. government agencies, and engage legal counsel just to recover our own money.
This is not a company that stands behind its customers. Their contract is written entirely in their favor with loopholes designed to trap you. Read every single word before you sign — or better yet, find a safari operator who actually values their customers.
I recommend you book elsewhere. You have been warned.
The only safari operator you need to consider and we researched plenty
We were a group of seven and chose Spirit of Kenya after being impressed by how quickly and helpfully Filipa responded to our initial enquiries. That responsiveness honestly set them apart from every other operator we contacted, and it turned out to be a good sign of things to come.
Our guides Nester and Joseph exceeded all expectations. Nester in particular has an exceptional depth of knowledge wildlife, birds, local ecology that none of us had encountered in previous safari experiences. He also has a wonderful rapport with communities around the Masai Mara, which gave our group genuine, unscripted insights into Maasai culture and daily life.
When local protests created potential disruptions to our itinerary, both guides handled everything calmly and expertly, getting us to each destination safely. It was reassuring to be in such capable hands.
Logistically, the trip was flawless every hotel check-in was smooth and well arranged, and thoughtful touches like the Spirit of Kenya branded water bottles showed real attention to detail.
If you are considering Spirit of Kenya, don’t hesitate. Ask for Nester and Joseph as your guides, and you will not be disappointed :-)
TW
Amazing 14 Days in Kenya & Tanzania – Highly Recommend!
They seamlessly combined the wild adventure of Kenya and Tanzania with top-tier customer service, made even better by our exceptional and knowledgeable guide who ensured our comfort and peace of mind throughout the trip. As a highly responsible operator, their team demonstrated absolute integrity, flexibility, and prompt problem-solving whenever unexpected schedule adjustments arose.
Incredible trip, 5 out of 5
We have done a 10 days safari for our honeymoon covering Amboseli, Lake Naivasha, Lake Nakuru and Masai Mara. The experience with Spirit of Kenya was amazing, from meeting us at the airport throughout the whole trip everything was well-organised, communication was great and we were very happy with the choices of hotels/parks/activities.
Would like to really recommend our guide Thomas as he made the safari incredible. Really knowledgable about all the animals and birds, it was really interesting to talk to him and he could spot animals in places where they are super hard to spot.
Would definitely recommend!
Incredible, was determined to show us the big 5 and was successful
Our trip to Kenya was truly unforgettable. Everything about the experience felt special from start to finish. We were lucky enough to see the Big Five, which was absolutely incredible and something we will never forget.
The accommodation was fantastic – comfortable, welcoming and perfectly suited to the surroundings. Every detail made the stay feel relaxing after full days of adventure.
A huge thank you to our guide, John Ole Tompoi, who was outstanding. His knowledge, professionalism and genuine passion made the whole experience even more enjoyable. He always went the extra mile to make sure we saw amazing wildlife and had the best possible experience. You can really tell he loves what he does, and it made all the difference.
This trip felt like pure magic. We are very happy we chose this experience and would highly recommend it to anyone considering a safari in Kenya.
Thank you John for making it so memorable – we really appreciate it!
