Hyrax Safaris

4.9/5 – 361 Reviews

$1,019 pp (USD)

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Team Hyrax Safaris

Team Hyrax Safaris

Hyrax Safaris

4.9/5  
(361 Reviews)
Office In:
Kenya Kenya
Size:
5-10 employees (Founded in 2018)
Member Of:
KATO & TOSK
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Kenya KE
Team Hyrax Safaris

Team Hyrax Safaris

Hyrax Safaris is a Kenyan- based tour company that offers midrange, luxury & luxury plus safaris in East Africa. We have a team of professional and competent tour consultants who are ready to customize safaris that suit your needs and budget. Our driver guides are knowledgeable and highly skilled. Customer satisfaction and delivering high-quality services are our top agendas. We also provide 24/7 customer support. Feel free to talk to us today to plan your dream safari.

Reviews361

An excellent safari with a fantastic guide.
4/5

We had an excellent safari with Hyrax. My wife and I thoroughly enjoyed the experience, and we're already talking about doing another safari in the future.

Our driver and guide, Ben, was excellent. He was a very safe and considerate driver, knowledgeable about the wildlife and the area, and generally very easy to get along with. We saw a huge amount of wildlife and had a fantastic time in the Maasai Mara.

I was also impressed with how Hyrax responded when we had an issue with our original vehicle. It was a small four-seater Land Cruiser and wasn't really suitable for game drives, particularly for someone tall. It was difficult to stand up properly and get a good view through the roof. We asked if it could be changed, and Hyrax arranged a replacement as soon as they could. The replacement was much better. Problems happen, and I think responding quickly and fixing them is what matters.

The reason I'm giving four stars rather than five is mainly the organisation before the safari. The paperwork and payment process sometimes felt a bit sloppy. Most concerning was being given an incorrect routing number for the bank transfer. That's not something you want to find out when you're about to transfer around US$6,000. Their bank also deducted an additional US$30 fee, which Hyrax asked me to cover rather than absorbing themselves. It wasn't a large amount compared with the cost of the trip, but it added to the frustration with the payment process.

Overall, though, the most important thing is the safari itself, and that was excellent. We had a great experience, Ben was a fantastic guide, and Hyrax dealt quickly with the one problem we had during the trip. With a more organised booking and payment process, I would happily have given them five stars.

Awesome trekking to Mt. Kenya with Hyrax Safaris
5/5

Hyrax Safaris organized a trek on Mt. Kenya for us. From our very first inquiry, communication with Roselyn was incredibly fast and professional. We had no problems adjusting the itinerary to our needs.

We did a 4-day trek, starting at Sirimon Gate and finishing in Chogoria. Daniel was the leader of the support team — a very experienced guide who did an excellent job selecting the additional guides, chef, porters, and other members of the team.

Everything went perfectly during the trek as well. The food prepared by Patrick was delicious and varied, and the equipment provided (tents, sleeping bags, and mattresses) was of very good quality.

Thanks to such a great team, reaching an altitude of 3,985 meters above sea level was a real pleasure.

Thank you very much, and we highly recommend Hyrax Safaris to anyone visiting Kenya — not only for trekking, but also for safaris.

Smooth operation, very professional
5/5

Hyrax Safaris was able to accommodate for a short-term request for a 3-day (2 nights) safari trip from Nairobi to Maasai Mara (Fig Tree Camp). The pick-up was on time and smooth. The driver, Dan, went all out, to get us on time to the park even though there was blocked traffic on Mai Mahiu road.
Dan seems to have a sense for the big cats of the Mara and we had the pleasure to witness feasting lions, elegant cheetahs and a prowling leopard.

Local Kenyan Safari Company With A Personal Touch
5/5

Thanks to Hyrax Safaris we had an awesome safari for just the two of us, with a completely personalized itinerary. During the planning stage, Roselyne (who happens to be an owner) responded quickly to requests at all hours of the day & night, which was amazing, given we were 7 time zones away.  She put together a 10-day itinerary for a private tour that included 6 days of safari in multiple parks, including airport transfers, transportation between parks, game drives, accommodation and meals, along with a few extra "must see" attractions.  (And all for a comparably competitive price.)  Roselyne even met us at our hotel to introduce us to our guide Ben, who as it turned out, was exceptional.  His kind care, expertise & professionalism really made our trip.  He knows the parks and the animals well, and he has a great rapport with the other guides, all of which meant we saw virtually the full range of animals over the course of our safari trip.  We highly recommend Hyrax Safaris.  It was an exceptional trip from pick-up at the airport to drop-off 10 days later.

A reliable partner that will exceed your expectations when visiting Kenya
5/5

We selected Hyrax for our trek to Mount Kenya. This was a good choice. Hyrax set up a great team that supported us all the way to the top. The people in the team were all very friendly and looked after us with excellent service. The conditions on the mountain can be challenging but the team was always one step ahead and made sure that everything went well.
After our successful summit Hyrax put together a great safari in the National Park.
We highly recommend Hyrax.

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Disclaimer

  • This tour is offered by Hyrax Safaris, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • This tour is subject to the terms & conditions of Hyrax Safaris.