Serengeti Smile

5.0/5 – 632 Reviews

$1,451 to $1,623 pp (USD)

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*This tour does not accept children under 5.
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This Tour Is Offered By

Serengeti Smile Team

Serengeti Smile Team

Serengeti Smile

5.0/5  
(632 Reviews)
Office In:
Tanzania Tanzania
Size:
50-100 employees (Founded in 2020)
Member Of:
Tanzania Tourist Board & AMREY Flying Doctors Insurance
Tour Types:
Custom budget & mid-range tours that can start every day
Destinations:
Tanzania TZ
Serengeti Smile Team

Serengeti Smile Team

SERENGETI SMILE is the Best Tour Operator organizing Wildlife Safaris, Beach Holidays, Mountains Trekking, and Cultural Tours in Tanzania. We organize highly professional Safaris and Holidays to the most magnificent destinations offering an amazing experience for a lifetime.

Reviews632

5-Day Serengeti Safari
5/5

The safari was well organized from start to finish. We went on a 5-day safari with Emmanuel. He is a very knowledgeable guide and taught us all about the parks and animal behavior. He helped us find all of the animals, even the leopard and the fox! And he always made sure that we were well taken care of and having a great time. The two nights at the Serengeti Classic View Camp were very special--watching the sunset and zebras from the "tent." The accomodations at the lodges the other two nights were very nice, and the food was really good at their buffets. The communication with Patricia in the office was prompt and always helpful. I would definitely recommend this company and Emmanuel as the guide.

Perfect experience
5/5

My wife and I went for a 6 day safari which included Tarangerie Park, Central & Northern Serengeti, the Ngorongoro Crater as well as Serval Wildlife Hotel.

Safe to say our experience was life changing.

Our guide Mr. Deo was perfect. With over 10 years of experience, he was very knowledgeable in all aspects, including the vehicle, animals, the best game-drive routes and he even has the eyes of an eagle which helped us spot The Big 5 and more! There were a lot of tiny details of perfectionism we noticed as well, like how there was always fuel and we never had to stop, how there were always water bottles available and how the car was always kept clean.

All the accommodations included were top class, particular the tented camps. The organization, attention to detail and staff hospitality were simply outstanding. Having been to around 20 countries, I can say Tanzania hospitality and service is miles ahead of everyone else.

I am trying to think of some negative points but I don’t have any. I guess that’s as good a reason as I can get to say I highly recommend Serengeti Smile as your safari provider.

Really reliable and safe
5/5

TLDR;

5/5 for our guide, Champion — a true ambassador for Serengeti. If you are able to request for him, please do!!

5/5 for the staff at Class Camp Serengeti

3.5/5 for Serengeti Smiles— a reliable company with room for growth.
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We had an incredible trip to Serengeti (6 adults + 1 child), and the highlight — by far — was our guide, Champion. His infectious energy, deep knowledge, and genuine passion for wildlife made this experience unforgettable. We saw an amazing variety of animals, and every moment felt special thanks to him. If I could give a separate 5/5 just for the guide, I would — he truly made the trip.

As for Serengeti Smiles (SS)— the company was reliable and responsive. Their sales team communicated promptly and professionally, and we always felt safe and well-coordinated throughout the journey. Lodging was decent, and the overall experience was very smooth and hassle-free.

That said, there are a few areas where improvement would take the experience from good to exceptional:

Lodging choices could be better optimized — some locations were very remote, requiring long drives that could have been avoided with more thoughtful planning.

The safari van clearly needed maintenance (jammed doors, windows that didn’t open), and we weren’t informed of the AC vs non-AC vehicle option beforehand.

One concerning point: we got a sense that individual 5-star Google ratings are expected from each member of the group — and that these ratings apply not just to our guide or lodge staff, but to Serengeti Smiles as a whole. This presents a problem: while we felt our guide and lodge staff absolutely deserved 5/5, we couldn’t honestly rate the company itself at that level due to other factors. Unfortunately, this seems to impact the guide’s evaluation, even though their performance was exceptional.

We believe there should be a more fair and structured way to separately evaluate the guide, lodge staff, and the company — rather than bundling all feedback into a single rating. Group ratings should also be considered sufficient instead of requiring multiple individual posts. This part of the process is little disappointing because we absolutely loved our experience with the guide and staff, but did not feel we could say much about the company SS without penalizing them

Extremely organized and a very good company!
5/5

Incredibly helpful and amazing team! Godian from head office and our incredible guide Deo who drove us everywhere! Really appreciate his time and enthusiasm and energy very supportive and I highly recommend anyone going on a safari for the first time with him. We got to see almost every single animal we came to see because he took the hard and long routes just for us. Loved everything about this experience and the reasonable pricing.

Fabulous from start to finish
5/5

What an amazing time we had in Serengeti . Our guide Zac was exceptional . Zac’s knowledge of every park we went to was awesome and his driving skills unbelievable. Zac’s accommodating attitude just added to better this experience . The professionalism from the our tour operator Jeremiah cannot be faulted . Jeremiah’s professionalism and helpfulness was obvious from the first day we enquired and continued all the way through the amazing itinerary he planned . Thank you both for making our trip so memorable.

Other Safaris & Tours37  – Offered by Serengeti Smile

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Disclaimer

  • This tour is offered by Serengeti Smile, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.