This Tour Is Offered By
Mountain Warriors Tours and Safaris on Kilimanjaro
Mountain Warriors Tours and Safaris
- Office In:
- Size:
- 20-50 employees (Founded in 2021)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
-
TZ
Safaris in Tanzania have something to offer to everyone. Experience the adventure of budget camping or the opulence of luxury camping / Lodge safaris.
Reviews627
IL
Great company and we had a very experienced guide
The communication was very clean and we got support in every single aspect, including drivers to and from the airport before and after the safari.
Very good value for money for 5 days safari in 2 national parks.
The company booked great lodges in the parks and food was tasty.
In the safari we saw a lot of animals and David the guide was very experienced and friendly.
IL
Great company, took care of all my needs
Great service, excellent guide! Thank you David. Perfectly fit our needs. At first it was a bit hard to communicate via email, but once we finished settling the details I got all the info I needed. Overall would totally recommend.
Absolutely amazing
We had the most incredible 4 day safari. From when we made the initial enquiry to arriving in Arusha, Ruth was attentive, knowledgeable & answered any queries we had quickly. When we arrived, our tour guide Victor was waiting to pick us up. He was absolutely fantastic for the whole duration of the safari. The journey from Arusha to the national parks was long, yet comfortable and Victor chatted away, pointing out villages & landmarks and giving us a history lesson as we passed through.
During the game drives, Victor was incredible. He managed to tick everything off our bucket list and gave us so much information about the wildlife and answered every single one of our hundreds of questions.
The accommodation we stayed in for all 3 nights was beyond our expectations. The rooms were phenomenal, the staff were all amazing and the food was excellent.
It was an absolutely incredible trip which we wish we’d booked for longer and already can’t wait to come back!
Fantastic Safari!
We did a 4 day safari as part of our honeymoon and couldn’t recommend Mountain Warriors highly enough.
Everything was sorted for us, including transfers, internal flights, food, drinks, and our fantastic guide, Victor.
Victor was incredibly knowledgeable about all aspects of the wildlife, local geography and Tanzania itself. He was very friendly, chatty and helpful. He clearly had an expert knowledge of the parks and with him we were able to have some brilliant moments with a huge variety of animals.
This was an unforgettable experience and we hope to come back at some point soon!
Deceptive marketing, systemic bait & switch, and fraudulent bank reporting: A Safari Nightmare
Do not book with Mountain Warriors in a shared safari ever. We had booked a 5 days 4 nights safari for 2 people (including Serengeti, Ngorongoro, Manyara and Tarangire) by contacting them through SafariBookings.com. We paid $1,840 USD + undisclosed credit card fees for a 2-person budget safari explicitly guaranteeing 7 game drives (full day Tarangire (2) + half day Manyara (1) + 2 game drives Serengeti + 2 in Ngorongoro). They failed to deliver on multiple game drives for the most expensive segments of the trip: the Serengeti and the Ngorongoro Crater. They run a calculated operation designed to promise high-end premium itineraries compared to their competitors, cut the services short once you have paid in full, and you end up with a half-baked tour.
To start with, after full payment on Day 0, we were told within 4 hours that our itinerary was changed but will cover every parks as advertised. But I insisted on Mary sending me the revised itinerary, which ofcourse came after the safari had started on Day 1. Guess what: game drives previously advertised were omitted from the "new one".
Next, on Day 1 they suffered internal logistical breakdowns that left us entirely missing a scheduled 3.5-hour afternoon game drive at Serengeti (They tried to pack the vehicle with 7 people by getting people from other companies, leading to long waits to pick them up; further their sales person Mary messed up and we ended up picking the wrong person and then exchanging him for the correct person; basically long delays and waits). Thanks to all that, we missed the dusk game drive, when especially predators come out to hunt!!
Second, they explicitly advertised a dual "morning and evening crater drive" in Ngorongoro in the itinerary we paid for. We chose Mountain Warriors specifically for this reason over their competitors. Anyone familiar with Tanzanian park rules knows that NCAA permits are single-entry. Providing an evening drive requires the operator to buy a second $295 USD vehicle descent permit. They cut our morning drive short to only 4.5 hours to get 1 person out of the crater for her flight, and to avoid paying this fee twice, canceled the evening drive entirely, and probably pocketed the rest.
When confronted with all of these at the conclusion of our vacation, they admitted fault by sending a partial refund of $190 USD. However, this was way below even the amount for 2 people, we had estimated, considering the amount of government fees they had saved by not delivering the evening game drive for Ngorongoro alone.
To protect their cash, they lied to our credit card processor during the dispute process (the card company shared this evidence), claiming we "only lost one total hour of safari" because "we had to catch a flight". They falsely claimed to the bank that our tour was cut short due to a flight delay caused by my party. My official flight tickets prove we landed exactly on time, and departed Arusha days after the safari; the delay they cited belonged to a completely separate, third passenger who had no connection to our booking party. They submitted the secondary, unapproved, modified itinerary to the bank rather than the original contract we actually paid for, attempting to retroactively shrink the scope of their unfulfilled obligations. They selectively deleted the entire message thread from their representative, Mary, which explicitly documented their internal stalling and operational delays.
Upon looking at this fabrication, I was extremely appalled, disgusted, and I will leave people to make a decision for themselves.
Finally, upon confronting Gasto & Mary about this deception, they promised (around August 28) to send an official bank resolution (refund another $110, which we accepted to end the dispute) and contact us on September 24, 2026. That date has now passed with no further response.
Book elsewhere with an honest company that doesn't shortchange your vacation hours to inflate their profit margins and ensures a smoother experience. Note, we booked tours and safaris at other places as well before & after, and never experienced this kind of behavior.
However, I will be fair and give a shout out for Victor, our guide. He is a remarkable guide, very knowledgeable and knows details about animals to the letter. He ensured our drive experience was atleast smooth and our once in a life experience has bright spots to remember.
