Extra Miles Unique Adventures

4.6/5 – 118 Reviews

$2,291 to $3,584 pp (USD)

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Extra Miles Unique Adventures

4.6/5  
(118 Reviews)
Office In:
Kenya Kenya
Size:
10-20 employees (Founded in 2007)
Member Of:
KATO, AMREF, AMADEUS & TOP TRAVEL TRIP
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Kenya KE
Rwanda RW
Tanzania TZ
Uganda UG

Extra Miles Unique Adventures is a socially responsible tours and Travel Agency based in Nairobi Kenya, dedicated to providing unparalleled travel experiences with a focus on Customer satisfaction and cultural enrichment. Committed to excellence, we offer a diverse range of meticulous personalized itineraries catering to different interests and preferences.

Reviews118

super caring and helpful
5/5

I knew from the beginning that they were to be the guides for my safari trip to Kenya. They have been flexible, careful and attentive to every detail. In terms of prices, I think they balance very well the cost/benefit of their proposals.
During the trip, they were on top of me every day to know how I was doing.

Some point of improvement: the vehicle was a little behind others we have seen, which made the trips (many are very long) slower and suffered by so much movement. it lacked power to face the climbs and the overtakes to other cars with more ease.

I recommend them 100%.

Highly recommend Extra Miles
5/5

Emailed multiple companies looking for 7 day tour and Extra Miles had the best deal based on accomodations, price, and parks. Very good communication from the very beginning asking for quote, making changes, clarifying things, payment, leading up to the trip, and arrival at Nairobi airport and getting to our first hotel. Sam was an amazing tour guide and we got to see many different animals. Each park was very unique. Unforgettable experience.

Great
5/5

Communication was prompt and clear throughout. Service was attentive and friendly. Felt like great value for the incredible experiences. Reliable and punctual for all pickups and activities. The tour itself was perfectly organized and unforgettable. Highly recommend this professional operator to other travelers!

a terrifying trip
1/5

It was a terrifying trip, and I still can't help trembling when I think about it. On the last day of the return journey, the driver parked the vehicle on a slope but failed to apply the handbrake after getting out. The car quickly rolled backward, crossed the entire road, and eventually overturned. The four of us in the car were injured to varying degrees. The travel agency refused any compensation, including for our personal items crushed under the car in the accident. When we requested to see our insurance documents, they refused to provide them, making it highly likely that they had not purchased insurance for us. The accident caused the fuel tank to burst, and diesel spilled all over the ground while we were trapped in the car. Fortunately, it was the rainy season, and a sudden downpour prevented the vehicle from catching fire. I still feel terrified now, and the travel agency's ability to handle emergencies is extremely poor.

Life-threatening negligence & zero accountability
1/5

What began as a standard transfer from Masai Mara to Nairobi escalated into a life-threatening catastrophe due to Extra Miles Safari's unforgivable negligence. This is not a review - it's a warning.

At 9:00 AM, our driver collected us in a vehicle that immediately displayed alarming signs. Our ordeal started innocently enough.

The first breakdown occurred barely 15 minutes out of Masai Mara. At a roadside shack laughably called a "repair shop", mechanics spent 20 minutes hammering beneath the car. Our driver assured us this was "minor", but within 10 minutes of resuming the journey, the same horrific grinding returned. By 9:30 AM, we were prisoners in car for three hours.

At 2:00 PM, we foolishly believed the nightmare was ending. Then came the slope.

Our driver stopped the vehicle mid-ascent to "check something", casually exiting without engaging the handbrake. Through the rear window, we watched him walk toward the back - just as the jeep began sliding backward. My friend lunged for the handbrake, but it doesn't help. In the end, violent rollover crash occurred

The extra miles staff said countless sorry for what happened to us, but they refused to take any responsibility for it. They asked us to sign a blank insurance policy, asked us to recall the accident in detail, but refused to make any compensation.

This isn't about bad luck - it's SYSTEMIC FAILURE. Extra Miles:
• Operates decrepit vehicles unfit for safari terrain
• Employs untrained drivers
• Lacks basic crisis management protocols

To anyone considering Extra Miles Safari: Our shattered camera and torn clothes can be replaced. The image of that rolling hillside where we nearly died stays forever. Choose operators who value lives over profits.

Other Safaris & Tours25  – Offered by Extra Miles Unique Adventures

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Disclaimer

  • This tour is offered by Extra Miles Unique Adventures, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • This tour is subject to the terms & conditions of Extra Miles Unique Adventures.