This Tour Is Offered By
We are premier safari provider and Beach Holidays
Jambo Masai Tours
- Office In:
- Size:
- 1-5 employees (Founded in 2022)
- Member Of:
- TATO, TALA, TRA & BRELA
- Tour Types:
- Budget & mid-range tours with set start dates and a fixed itinerary
- Destinations:
-
TZ
Experience Tanzania with Jambo Masai Tours, Arusha's top safari provider. From Kilimanjaro's peaks to Zanzibar's beaches, we create custom adventures to suit your desires. Enjoy mountain climbs, beach safaris, and wildlife encounters. Book now and unlock Tanzania's magic.
Reviews59
Good company for first time safari
Jambo Masai and Raphael in particular were instrumental in giving me the confidence and reassurance to come to Tanzania on safari. The excellent communication with Raphael felt reassuring, professional and comforting. I can’t exactly comment on how a safari with them would have been as I was a solo traveller and got placed with a partner company, Travel Africa, who were amazing and Serengeti Safari. I had a different group to venture out with each day, which is OK if you don’t mind that but not exactly how I thought it would be. Although having new guides and jeeps each day, I knew behind the scenes Jambo Masai were making sure all my transfers went to plan. I especially liked staying at the Karibu Lodge. I liked Tarangire and saw lots of animals and Nogorogoro was spectacular! Lake Manyara was OK. The Masai village tour was OK but I felt a bit pressured into buying things from their village at a mega high price.
The guides from the other companies were fantastic and they made it really special.
Would recommend!
ES
Very professional service, and very good communication
The safari was excellent, I've joined and amazing group of 5 people and we were guided by a very professional and knowledgeable driver. I had everything we asked for at all times during our safari. I also had very good communication with the agency, and they offered good flexibility in adapting schedule, accommodation, itinerary... 100% satisfied with the experience and the service!
Reply from Jambo Masai Tours
Posted on Jun 29, 2026Dear Mario,
Thank you so much for your wonderful feedback and for sharing your safari experience with us. We are truly happy to hear that you enjoyed your journey, had a great time with your group, and felt well taken care of throughout the adventure.
It means a lot to know that our driver’s professionalism, knowledge, and dedication helped make your safari memorable. We are also grateful that our communication and flexibility in arranging your schedule, accommodation, and itinerary met your expectations.
Your satisfaction is our greatest reward, and we truly appreciate you choosing Jambo Masai Tours for your Tanzania safari. We hope to welcome you again in the future for another unforgettable African adventure.
Warm regards,
Jambo Masai Tours Team
Trip of a lifetime
Our safari trip in the central Serengeti and ngorongoro crater with jambo masai tours was an absolute dream come true. We visited as part of our honeymoon and we feel so privileged to have had this experience.
From our initial booking, we had excellent communication from the team updating us regularly and answering any questions we had. There was changes to our accommodation due to renovations however this was all explained and didn’t effect our trip at all.
The whole trip was incredible value for money compared to other companies we had enquired with and we definitely did not feel there was anything missing.
We had transport arranged from our hotel to Zanzibar airport where we then flew to Arusha to board a tiny plane to the Serengeti (seronera airstrip). The small plane was such an experience, we saw giraffes whilst landing at one of the stops which really started our safari off on a high. We were then collected in our safari vehicle which transported us throughout our safari and took us to Arusha airport at the end of our trip for our flight home.
Our accomadation was amazing especially safari heaven. Being right among the animals in the Serengeti was such a beautiful surreal experience and one of the highlights of our trips was lying in bed hearing the hyenas calling just outside.
Our guide Isaya (Isaih) was just the loveliest guide we could have asked for. He really made our trip. He was so friendly and kind and so incredibly knowledgable about the areas we visited on safari and all the animals. We learned so much from him. Couldn’t imagine our trip without him. Thanks to Isaya’s knowledge and experience we had so many amazing encounters with so many animals and he made sure we seen everything we wanted to prioritise. For us it was elephants and lions and we fortunately seen both several times. Please pass on our gratitude to him again.
We also booked a hot air balloon ride as part of our package. I don’t think I will ever be able to get over how utterly magical this was. Flying in a hot air balloon seeing all the animals below was so special and definitely the highlight of our trip.
We already are wishing to come back one day maybe with our children when they are a bit older and wouldnt hesitate to book with jambo again. We will be recommending jambo masai tours to all our friends and family.
Thank you so much for giving us a trip to remember forever
Reply from Jambo Masai Tours
Posted on Jun 29, 2026Dear Jessica & Callum,
Thank you so much for taking the time to share such a heartfelt and detailed review of your safari experience with Jambo Masai Tours. We are truly grateful to have been part of such a special journey, especially your honeymoon adventure in Tanzania.
We are delighted to hear that your safari exceeded your expectations and that you enjoyed every part of the experience — from the smooth arrangements, communication, and flexibility to the incredible wildlife encounters and accommodations. Knowing that you felt comfortable and well supported throughout your trip means a lot to our entire team.
A special thank you for your kind words about Isaya. We will definitely share your appreciation with him. His passion, knowledge, and dedication are exactly what we value in our guides, and we are happy to know he helped make your safari even more memorable with amazing sightings of lions, elephants, and many other wildlife experiences.
We are also thrilled to hear that your hot air balloon experience and staying in the heart of the Serengeti created unforgettable memories. Moments like these are what make a Tanzania safari truly magical.
Thank you again for choosing Jambo Masai Tours and for trusting us with your dream honeymoon safari. We would be honored to welcome you back to Tanzania one day, and we hope to create another incredible adventure for you and your family in the future.
Warm regards,
Jambo Masai Tours Team
KR
It was my unforgettable moment!
It was great that we could see all of the Big Five animals. Also, I appreciated that transportation from Moshi to Arusha was provided.
Our driver, Joel, had a lot of historical knowledge, so the ride from Moshi to Arusha was really interesting.
It was also easy to communicate with them because they replied very quickly.
Joel was the kind of guide every traveler hopes to get, attentive, patient genuine and knowledgeable
If you’re doing the Materuni Waterfall, coffee tour, or Maasai village tour, definitely ask for Joel…one solid guy. Professional, knowledgeable, down to earth, and genuinely made the whole experience better from start to finish. We laughed the whole day, I learned a lot, and he always made sure I was good, even helping me through slippery areas and making me a walking stick on the spot. The coffee tour and Maasai village experience both felt authentic, fun, and enlightening. Also shoutout to this kid called “Paparazzi” for the amazing photos and slow motion videos.
