MAASAI MARA
Balu Travel
- Office In:
- Size:
- 1-5 employees (Founded in 2022)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $70 to $400 per person per day (USD, excl. int'l flights)
Reviews
AE
Email Muhammad | 35-50 years of age | Experience level: 2-5 safaris
Pathetic customer service by someone named Morris who contacted me on my WhatsApp
My friend liked the safari combo and I sent $725 as Mr Morris who was in communication with my friend demanded 50% money in advance. After 2 days Morris confirmed he received the money and to my disgust sent me an invoice that he received only $695 where as I transferred $725 on his insistence, moreover this man is also very impolite and talks too much. He had the audacity to suggest I should not ask him and refer to my bank for further details. I am very disappointed as I have already paid and this man did not confirm anything as yet, also threatened my friend that he will cancel the safari which we have asked him to book for us and had already paid 50% money in advance. Totally non cooperative person who has no sense of customer service. I would like to request safaribookings.com to take action against Balu Travels and I will share all the relevant evidence to support my claim.
DE
Email Melike | 20-35 years of age | Experience level: first safari
Amazing tour operator, top safari! Highly recommandable
I can honestly recommend Balu Travel to anybody who is looking for an authentic, uncomplicated, and well-organized safari experience in Kenya.
We organized a very last-minute weekend trip to Masai Mara and not only did we get a great offer but also super fast and easy communication. They had great options for low-, mid-, and luxury safari options, and could advice us on each accomodation according to our wishes. We had a great guide who was very knowledgable and friendly and went out of his way to show us wildlife. We felt very well taken care of which is why I recommended this tour operator to all my friends as well!
Asante sana for everything. Looking forward to booking the next safari :)
DE
Email Sophia | 20-35 years of age | Experience level: 2-5 safaris
Perfect 😍
The tour was amazing. The driver was always well on time, was taking good care of us. He knows the good places to see animals. The car was very comfortable and always clean. The organisation and also the communication with the driver was very easy and good.
The Camp Little Amanya was in a stunning area with direct view to The Kilimandscharo. The personal there was very friendly and nice to us.
We can recommend balu travel very much!
RU
Email Vlasta | 20-35 years of age | Experience level: first safari
Best tour operator!
We are very happy to have chosen BALU to organise Safari. We took a tour to Masai Mara for 3 days! Everything was great! Many thanks to Morris, he helped us a lot!!! I met, conducted, explained everything! It was very nice! Special thanks to our guide Joseph!!!! The best guide in the world!!! The organisation is at the highest level, we were very satisfied! Definitely recommended!!
US
Email David | 50-65 years of age | Experience level: first safari
Great Value and wonderful service
Morris was fantastic right away. Most operators will test you to see what you are willing to pay. He was fair and honest and the service he provided was second to none. I did try a few other operators that a good friend suggested and the were overpriced and the accommodations were second rate. Morris was fair and provided exactly what we wanted and nothing we didn’t. It’s important that you communicate exactly what you want ahead of time so he knows your expectations. I’ll use him again and I’ll recommend him to anyone. It was the trip of a lifetime.
DK
Email Camilla | 35-50 years of age | Experience level: first safari
Amazing trip
I can highly recommend Balu Travel.
Communication with Morris was easy he was quick to respond and he accommodated all our requests and needs.
We had Joseph as our driver, who was very professional, a terrific driver and guide, kind and patient with our family of 7 including 3 kids. He did everything in his power to show us as many animal as possible.
We stayed at The Emayian camp, which was good, food was very nice, 4 courses for lunch and 6 for dinner! Beautiful sunset view from the deck which we enjoyed with a glass of bubbles. No aircon, but the temperature was comfortable in the tents as night. There was also a pool which was nice to jump into after an all day safari. Jacuzzi at all the tents were a nice touch and bush breakfast with Masai dance on the last day was a nice touch too.
Very good value for money. Thanks again 😊🙏🏼
IN
Email Navas Am | 20-35 years of age | Experience level: first safari
John was expereinced guide and driver, he was super cool.
We had very good expereice with Balu travel especially the guide and driver John, hes very experienced person.
Email Julian | 35-50 years of age | Experience level: 2-5 safaris
Friendly and efficient
Morris handled my booking and answered my questions in advance and met us in person. Super service. Jeremy was our guide and was excellent over the 3 days. Would highly recommend Balu travel, good value mid range safari and visiting the Mara is a must
FR
Email Lhousine | 20-35 years of age | Experience level: first safari
Nice
I had the chance to do a safari 3 days 2 night, it was amazing !!!!! Like truly that was perfect. Thank you so much for everything ! Worth the price.
DE
Email Anna | 20-35 years of age | Experience level: 2-5 safaris
Excellent experience
Balu Travel did a great job organising the safari for me and my friends. Communication was easy and fast, Morris is so friendly and reliable. He was always available and always answering every question. Also our tour guide Joseph was so lovely and knew everything about the parks and the animals. The tour exceeded our expectations, great value for money. Can only recommend Balu Travel!!!