Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 129
  • 4 star 3
  • 3 star 2
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 135 Reviews
Lyndsey   –  
Canada CA
Visited: June 2025 Reviewed: Jul 9, 2025

Email Lyndsey  |  20-35 years of age  |  Experience level: first safari

Excellent Experience Beginning to End
5/5

Our experience with Shanjoy for a private 12-day tour across Kenya and Tanzania was excellent beginning to end.

Communication was always clear, reliable, and prompt from the initial quote email through to booking through to actually being on safari. I really appreciated during the initial booking phase that Shanjoy gave me time and space to consider the options and never made me feel pressured. When I asked for changes to the itinerary, they were done quickly and accurately. The lodges that Shanjoy selected were great — good food, great service, clean and comfortable rooms, and excellent locations inside the parks. Shout out to Rodah for all of her support.

On safari, our driver in Kenya was Patrick. Patrick was fantastic. He was a perfect mix of informative when we asked questions, but also let us have space so we never felt awkward and pressured to maintain a conversation. He is a very genuine and nice person so conversations with him were very natural. He is a very competent driver and a good wild life spotter with over 20 years of experience. I also appreciated that he was respectful of the animals while getting you close up viewings. The vehicle was clean, comfortable, and reliable. No major breakdowns (and the one minor breakdown Patrick had fixed in 10 mins).

Transferring vehicles at the border of Kenya-Tanzania was smooth. Eric was our driver in Tanzania (Mama Savanna is Shanjoy’s partner company). Eric was a top notch wildlife spotter and a great driver. Again, the vehicle was clean, comfortable, and we had no issues or breakdowns.

Overall, I highly recommend Shanjoy. Next time we are back, we’ll be booking again with them.

Pauline and Roger   –  
New Zealand NZ
Visited: June 2025 Reviewed: Jul 9, 2025

Email Pauline and Roger  |  65+ years of age  |  Experience level: 2-5 safaris

Well organised, friendly and obliging tour company. An amazing trip.
5/5

We were looking for a tour company based in Kenya who provided a private tour with flexibility. Shanjoys communication (Beth) from the planning stage to and throughout the tour was spot on. We were met promptly at the airport and from then on we were never left waiting. Our Kenyan guide, Patrick, who said he was Patrick number 2, was definitely Number 1 in our books. From his friendly welcoming smile and greeting on day 1 we knew we were in safe hands. Patrick was always proactive and ensured we were made aware of additional optional activities such as cultural experiences and balloon rides. We had 1 night in lake Nakuru and 2 nights in the Masai Mara before we farewelled Patrick and met Ledgar, our Tanzanian guide who we also felt instantly connected with. Both guides had excellent knowledge of the animals and the surroundings as well as being well intuned with their vehicles. Our safety was always their priority. After 3 nights in the Serengeti, 1 at Ngorogoro crater rim and 1 night at Tarangire we returned to Kenya for 2 nights at Ambolselli. We were so thrilled to be met by our same Kenyan guide, Patrick who again ensured our last days in Kenya were relaxed and memorable. We were sad to farewell him at the airport and would highly recommend Shanjoy Tours for any Kenya / Tanzania tour.

David Stoker   –  
United States US
Visited: June 2025 Reviewed: Jul 8, 2025

Email David Stoker  |  50-65 years of age  |  Experience level: first safari

David did a great job.
4/5

David did a great job. We saw all of the big 5. The tents all had private bathrooms.

Maha   –  
Kuwait KW
Visited: June 2025 Reviewed: Jul 6, 2025

Email Maha  |  35-50 years of age  |  Experience level: first safari

very well organized and overall great service
5/5

This was our first Safari trip and we were a bit anxious before going not knowing what to expect but the trip turned out amazing and while we initially thought this is a once in a lifetime experience, we now feel that we have to do this again whether in the same country or explore others.

Accommodation choices were great and fit our needs perfectly. Our Guide Kim was more than amazing, knowledgeable, funny and overall very hospitable.

We enjoyed the trip greatly. The one thing I would've liked though was to get a heads up about what to expect in the Maasai Village we visited in Amoseli. In the beginning it was fine but as the visit progressed we felt a bit uncomfortable because we felt pressured into having to pay something as a "Donation" to the village. Had I known that this would happen, I honestly would've opted to skip it as we've already seen the Maasai dance in 2 of our accommodations and felt like we've been scammed.

Lynne R   –  
United States US
Visited: June 2025 Reviewed: Jun 30, 2025

Email Lynne R  |  50-65 years of age  |  Experience level: first safari

Shanjoy Tours went beyond expectations to make our first safari better than our wildest dreams!
5/5

I spent a lot of time researching several tour companies, locations and details in order to make sure our vacation was exactly what we wanted it to be. Shanjoy Tours, and especially, Rodah, ensured our trip was perfect, despite hiccups that were beyond control. Additionally, they came in lowest priced for the quality of trip. Once I began to understand what a safari entailed, I knew we wanted to stay at a conservancy and Rodah set us up at Royal Mara (also excellent) in Mara North Conservancy. Rodah and Martin met us at the airport early in the morning after arriving two days late due to flight issues, took us to the store for a change of clothes, and they picked our luggage up late that evening once we realized the luggage didn't make it on our flight. Patrick, the owner, escorted us to our flight to the conservancy and made sure we were all squared away. I was able to contact Rodah any time I needed anything and/or we wanted to make changes to our plans while in Kenya, which happened a lot, and she was always pleasant and cheerful. Their recommendation of Mara North and Royal Mara was spot on, and they even contacted the property asking that they prioritize spotting cheetahs (my daughter's dream) and we saw one within an hour of arriving at the conservancy. It was important to me to use a Kenyan owned tour company both because the money then gets returned to Kenya and because I believe their knowledge exceeds those booking a vacation from outside the country and I am so glad we did. When we return to Kenya, I will 100% use Shanjoy Tours again to book our vacation! Thank you, Rodah, Martin, Patrick and team!

DJ   –  
United States US
Visited: June 2025 Reviewed: Jun 28, 2025

Email DJ  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of DJ and not that of SafariBookings.
Good itinerary, but needs better guides
3/5

We really appreciated the itinerary options and help leading up to our safari by the company. We didn’t love the accommodation provided in Maasai Mara for 3 nights, but the rest were really nice. We saw amazing wildlife and enjoyed how beautiful the countries were, which is the reason for the 3 stars. But our guides/drivers were not good in either Tanzania or Kenya. They seemed moody and overworked. They actually mentioned how tired they were and one guide worried us with how they were acting. For the price, we wouldn’t recommend this company based on the guides they used.

Amelia   –  
Malaysia MY
Visited: June 2025 Reviewed: Jun 26, 2025

Email Amelia  |  35-50 years of age  |  Experience level: first safari

The process was smooth, they accomodated all of my questions and concerns
5/5

They addressed my concerns and requests accordingly, made my first safari experience unforgetable. I am totally chose the right operator and the experience really worth the money.

Patrick the owner is a kind, humble person.

Cristian   –  
Romania RO
Visited: June 2025 Reviewed: Jun 24, 2025

Email Cristian  |  35-50 years of age  |  Experience level: first safari

A Seamless and Unforgettable Experience
5/5

I recently had the pleasure of booking a 4-day safari through Shanjoy Tours and Safaris, and I can confidently say it was one of the most well-organized and memorable travel experiences I've ever had.
Before the trip, Beth, the contact person, was highly responsive and informative. She tailored the itinerary to match my interests, answered every question thoroughly, and provided clear instructions on what to expect and bring. Her attention to detail gave me great confidence even before I set foot in Africa.
The vehicle, a Land Cruiser, was clean, comfortable, and well-equipped for game drives. Lodging choice, Sopa Lodge, had excellent service, delicious meals, and beautiful settings that immersed me in the natural surroundings.
With my guide, Steve, I established a good relationship from the beginning, as he is a very friendly and talkative person, knowledgeable, engaging, and clearly passionate about wildlife and conservation.
What stood out most was the seamless coordination behind the scenes. It allowed me to relax and fully enjoy the adventure without worrying about logistics. From start to finish, everything was executed with precision, professionalism, and genuine hospitality.

Devon Grant   –  
United States US
Visited: June 2025 Reviewed: Jun 21, 2025

Email Devon Grant  |  20-35 years of age  |  Experience level: first safari

Accommodating
5/5

We had a great time on our 3 day safari in the Masai Mara with Shanjoy Tours. Beth was very helpful in putting our tour together and answering all of our questions. Patrick was very accommodating when we arrived and showed us gems around the city of Nairobi. In addition, our safari tour guide Rio was very informative on the Masai culture and the Masai Mara wild life.

Armin   –  
Germany DE
Visited: June 2025 Reviewed: Jun 15, 2025

Email Armin  |  50-65 years of age  |  Experience level: first safari

Great value, perfect service, we enjoyed evry day
5/5

We had very good contact to Martin from Shanjoy. He and his colleagues tailered the quote to all our wishes.
Special thanks for the support as we had problems paying the online visa for Kenya. Great.
Our journey started from Nairobi to Lake Naivasha, Lake Nakuru, Masai Mara, Serengeti, Ngorongoro Crater, Tarangire, Amboseli. Including a ballon flight over the Serengeti.
All 3 drivers gave us deep knowledge about the animals but also about other stuff. It is amazing how they spot animals while driving. We would never find most of the animals.
The middle class lodges were wonderful. Great meals, friendly staff, great service, very big rooms. Perfect.
Before and during the whole journey we got support from Shanjoy. Day and Night.
We recommand Shanjoy and would do everything again the same way.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 129
  • 4 star 3
  • 3 star 2
  • 2 star 0
  • 1 star 1
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Shanjoy Tours and Safaris , not SafariBookings
  • The tours offered by Shanjoy Tours and Safaris are subject to their terms & conditions