Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 121
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 121 Reviews
Julien   –  
Switzerland CH
Visited: June 2025 Reviewed: Jun 14, 2025

Email Julien  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Team!
5/5

I booked a 3 days fly safari to Maasai Mara in Tipilkwani Mara Camp.
First contact with Beth was absolutely fantastic, she was clear, fast and meeting all my needs. The booking process was easy and Beth could answer all my questions. Then, the safari itself was absolutely amazing, and the price was very fair. It was a pleasure to meet Patrick and Diana on the way to Wilson airport. I must say, it was first class service. The safari itself was absolutely wonderful, the lodging, the game drives, the food, Beth couldn't have chosen better otpions. Let me here thank all the team, Beth, Patrick, Diana and Martin who made my stay and safari memorable.
Payment was also made easy through online payment with credit card with a very reasonable charge.
I can only recommend Snajoy tours t9 anyone based on my experience.

Sian Johnson   –  
Australia AU
Visited: June 2025 Reviewed: Jun 14, 2025

Email Sian Johnson  |  50-65 years of age  |  Experience level: first safari

Shanjoy Tours curated an unforgettable safari experience from start to finish.
5/5

I just came back from an incredible safari in the Maasai Mara, organised by Shanjoy Tours. From the very first exchange, I knew I wanted to book with them. They were so easy to deal with & everything felt seamless from start to finish.

They arranged a 3 day trip for me staying at Tipilikwani Luxury Tented Camp, which included all meals & safaris. The camp was stunning, right on the edge of the Mara. Each morning, we crossed the river & climbed into our jeeps, & just like that, we were on safari. We saw so many animals & spotted all of the Big Five multiple times.

The guides (who are also the drivers) were amazing. They were knowledgeable, experienced & well connected with other drivers so they always knew where to go for the best sightings. The food at the camp was also fantastic, with great variety & generous portions.

Because I didn’t have time to drive both ways (it’s around 6 hours), Shanjoy organised flights & all transfers, which made everything so easy. On the day I left the Maasai Mara, I had about six hours free before my international flight, & they made the most of it. They picked me up from the airport, took me to the Giraffe Centre, helped me fit in some shopping, & finished it all off with a late lunch at the famous Carnivore Restaurant. Such a thoughtful & memorable way to end the trip.

Nothing was too much trouble. I would book with them again in a heartbeat & highly recommend them to anyone planning a safari in Kenya.

Special shout out to Rhoda, who was my go to in organising everything & kept me so well informed throughout. Also to Patrick Shanjoy himself, who personally looked after me, from airport pickups to taking photos at the Giraffe Centre & even helping me choose the best Kenyan coffee & tea to bring home. Their kindness & attention made the whole experience feel extra special.

Richard   –  
United States US
Visited: June 2025 Reviewed: Jun 12, 2025

Email Richard  |  65+ years of age  |  Experience level: first safari

Service with a smile
5/5

Patrick reacted very efficiently to a very last minute booking request. He couldn’t have been more pleasant and worked overtime to make my trip easy

Paolo & Laura   –  
United Arab Emirates AE
Visited: May 2025 Reviewed: May 26, 2025

Email Paolo & Laura  |  65+ years of age  |  Experience level: 2-5 safaris

Jambo safari!
5/5

Great experience. A perfect logistic with an additional human touch that goes above professionality. Both guides, Rio in Kenya and Erick in Tanzania, donated us unforgettable moments (with the help of beautiful landscapes and a multitude of wild animals 😉). We recommend Shanjoy Safari to everybody.
5 stars like the Big 5.

Johnson   –  
China CN
Visited: May 2025 Reviewed: May 22, 2025

Email Johnson  |  35-50 years of age  |  Experience level: first safari

An amazing safari satisfing all our fantasy about Africa
5/5

We just had a great 10D/9N honey moon trip with Shanjoy. They customised our trip according to our requirments by taking us to Masai Mara, Serengeti, Ngorongoro, Tarangire, and Amboseli, covering Kenya and Tansania. Thanks to Shanjoy's ability which can operate in both countries, they transported and helped us switch cars twice across borders smoothly.
For our guides, Patrick2 in Kenya is a great guide. He was patient, knowledgable about all animals and had a good sence of boundary. We learned a lot animal facts from him which really broadened our knowledge.
The accomodation was good and the food was beyond our expectations. Except 1night in the camp in Serengeti, there was a total blackout the whole night because of a power failure. We had dinner with only 2 candles in the dark, couldn't charge our phone and cameras, and no shower since no electricity for hair dryer. And the camp didn't do anything to make up for this. It was a very unpleasant night.
For the animals, we saw all big5 and ugly5 and even one cheetah hunting scene. Since it was low season, there were very few cars and tourists on the road and didn't have to wait for longtime to take close look on animals. This experience was quite good.
So that's our feelings about this trip. Hope we can came back later in the future.

Daniel   –  
United States US
Visited: February 2025 Reviewed: Apr 24, 2025

Email Daniel  |  35-50 years of age  |  Experience level: first safari

Flexible, responsive, and great value. Amazing trip.
5/5

We had an amazing trip. We reached out to a number of companies prior to the trip and Shanjoy was by far the most responsive. Rodah quickly and thoroughly responded to every question we had. While other companies had pre-set routes/tour packages, Shanjoy worked with us to craft an itinerary that we responsive to our preferences in terms of trip length, quality of lodging, and sites visited. The price proved to be a tremendous value. The guides ensured we made it safely from park to park to park in our nearly 1500km trip - and that we had ample viewing of dozens of impressive animals and landscapes, including lions, elephants, cheetahs, buffalo, numerous antelope species, zebras, hippos, buffalo, rhinos, and giraffes. Some of the lodging was extremely luxurious - others more rustic - but Shanjoy can work with you to find lodging at your preferred level. Thank you for a wonderful experience!

Stacy   –  
United States US
Visited: April 2025 Reviewed: Apr 20, 2025

Email Stacy  |  35-50 years of age  |  Experience level: first safari

Amazing Experience
5/5

Shanjoy Safaris and Tours provided an absolutely amazing and truly once-in-a-lifetime trip! From the start, they were very responsive to emails and easy to contact, making the booking process smooth and stress-free. We especially appreciated that everything was arranged for us, from airport pickup to airport dropoff, allowing us to fully relax and enjoy our adventure. A huge highlight of our experience were our driver/guides. Patrick 2, our guide in Kenya, was fantastic! His knowledge of the animals was impressive, and his enthusiasm made our sightings even more exciting. We were thrilled to see the Big 5 within our first two days, thanks to his expertise. Ledger, our guide in Tanzania, was also really good. He was equally knowledgeable and very patient, ensuring we had ample time to find and observe the animals. We truly appreciated both of our guides and their dedication to making our safari unforgettable. We highly recommend Shanjoy Safaris and Tours for anyone looking for a well-organized and exceptional safari experience!

Tom   –  
Canada CA
Visited: March 2025 Reviewed: Apr 10, 2025

Email Tom  |  50-65 years of age  |  Experience level: first safari

Everything was perfect..shanjoy tours did everything for family of 4
5/5

Our adventures were amazing. Toni our driver for 18 game drives became a part of our family.we never thought you could have seen the big 5 stayed at amazing lodges fly in and out and never need to worry about a thing ..would go back next month it was so amazing

Nicolas   –  
Malaysia MY
Visited: March 2025 Reviewed: Apr 8, 2025

Email Nicolas  |  50-65 years of age  |  Experience level: first safari

Professional, responsive and attentive
5/5

We wanted to go to see wildlife at the Masai mara. But we had absolutely no idea how to book it. We went online, and found a website called safari bookings.com, which allowed us to filter down our selection. Number of nights, level of luxury and services, location, etc. We finally made a decision on what we wanted, and the website populated it with options. One of the most attractive was the one offered by Shanjoy Tours & Safaris. It met our requirements, and the price was right.

But I still had some inquiries so before booking I emailed them. I got a response later that evening. I had one more question. They responded within minutes. This was looking positive for me....

So we went ahead and booked a four day fly-in trip, and they put us up with Mara Intrepids, and amazing resort not five minutes from the Mara airstrip. They helped recommend a hotel in Nairobi, and were there promptly in the morning to pick us up and take us to the airport. They checked us in for our flight, and introduced us to the person who would collect us on the return trip. We were able to leave our luggage with them while we were away, which was super convenient.

We were never pestered for payment. We got a notice to pay the first 50% a few days after we made all the confirmations. And then we paid the balance shortly before the trip. I liked the fact there was some trust and the approach was very polite.

Emails were informative and contained the relevant vouchers as needed. My only complaint would be that I was not aware what resort I was going to or what airline I was flying, which would have been good to know up front. While these were embedded in the emails and attachments I received it would be nice to get a clear and concise summary of the trip, so that we are better prepared. This, however, did not detract from the overall experience.

The resort was world-class. The 45 minute flight was a super good option I would recommend to all, as it saves 6 hours each way in a car. And being picked up on our return to the airport by their staff for a quick hop over to the international airport just made everything effortless on our part.

Given we had no idea what we were doing at first, I am extremely pleased to have lucked out with this company, and all the arrangements they made on our behalf. Many thanks Shanjoy!

Emily Friedman   –  
United States US
Visited: February 2025 Reviewed: Mar 30, 2025

Email Emily Friedman  |  35-50 years of age  |  Experience level: first safari

We saw a lot, had fun, and got around safely!
5/5

We did a tour that went to Masai Mara, Serengheti, Ngorogoro Crater and Amboseli in 7 days, which was a lot! The company made all the arrangements and got us safely everywhere. We saw so many animals and beautiful sites and the guides were knowledgeable. There were some moments where communication about logistics for the day could have been clearer, but overall we had an amazing time!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 121
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 1
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