Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 117
  • 4 star 12
  • 3 star 5
  • 2 star 4
  • 1 star 6

Sort By: Date Most Helpful Rating 1-10 of 144 Reviews
Dinesh Ghiya   –  
United States US
Visited: September 2025 Reviewed: Oct 4, 2025

Email Dinesh Ghiya  |  65+ years of age  |  Experience level: 2-5 safaris

Extremely enjoyable safari trip
5/5

My partner and I recently returned from a safari in Kenya and Tanzania, and we had an absolutely wonderful time! The trip exceeded our expectations and created memories we will cherish forever.
​A huge part of this success was our guide and driver, Walter, who was truly exceptional. Walter went above and beyond to ensure we saw the animals in every part of the parks. His extensive knowledge of the wildlife and the terrain, combined with his dedication to giving us the best viewing opportunities, was simply outstanding. We felt incredibly comfortable and safe with him throughout the journey.
​The entire trip was managed flawlessly. Everything was done in a professional and timely manner, which allowed us to relax and fully enjoy the experience without any worries.
​Food & Accommodation:
The food throughout the safari was very good, often featuring a variety of delicious meals that were perfect after a long day of game drives. The accommodations were, for the most part, very nice and provided a comfortable place to rest. The only minor critique is that the accommodation in Arusha could have been a little better compared to the high standard set everywhere else.
​Overall, this was an unforgettable safari adventure. We highly recommend this company and, especially, guide Walter for anyone considering a trip to Kenya and Tanzania!

Candy   –  
United Kingdom UK
Visited: September 2025 Reviewed: Sep 30, 2025

Email Candy  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Candy and not that of SafariBookings.
Great tour but my payment was scammed
3/5

The safari tour itself was great, the driver we had, George was phenomenal. He tried really hard to show us all the different animals and was very knowledgeable and friendly!

However when we paid the deposit it was fine, but for the final payment we were scammed as we communicated to the provider through email, someone had hijacked the email chain and offered me PayPal payment option instead. On the day of arriving at the tour, they mentioned this has happened before to other people, thus I had to pay again. After the incident, I have contacted the company multiple times in regards to what actions they are taking and how their investigation is going, as it was $1500USD that I had lost. It has been over ten days since and still no news or update, continuously replying will pass on to HR, will let you know on any updates, etc but no real update….. it is very disappointing to see little to no progress from their side.

Therefore although the tour was good, please be careful with payments and make sure it is secure and the company is trustworthy, as I wouldn’t want this to happen to anyone else.

Juan Andres Bello Perez   –  
Colombia CO
Visited: September 2025 Reviewed: Sep 30, 2025

Email Juan Andres Bello Perez  |  20-35 years of age  |  Experience level: first safari

Booking this safari was the fulfillment of a dream we both shared, a once-in-a-lifetime experience.
5/5

Booking this safari was the fulfillment of a dream my fiancée and I always shared, and everything turned out absolutely perfect. From the clear and friendly communication, the excellent service, and the great value for money, to the reliability and the unforgettable tour itself — it was beyond our expectations.

A special mention to Thomas, our driver and guide, who was simply amazing, to Jeffry, who helped us so much and truly made the whole experience the best it could be, and to Kennedy, who guided us through the booking process and made sure our reservation and details were perfectly taken care of.

We couldn’t be more grateful for this once-in-a-lifetime journey.

Esther   –  
Belgium BE
Visited: September 2025 Reviewed: Sep 19, 2025

Email Esther  |  20-35 years of age  |  Experience level: 2-5 safaris

Great tour operator
5/5

We had a great safari experience in Amboseli, Tsavo West and Tsavo East. We saw a lot of animals and stayed at really nice hotels. The guide was always perfectly on time and did a great job spotting all the animals. All of this for a competitive price.
The communication with the tour operator was very good, my emails were always immediately answered.
Would recommend!

Barbara   –  
Germany DE
Visited: August 2025 Reviewed: Sep 16, 2025

Email Barbara  |  50-65 years of age  |  Experience level: first safari

Once-in-a-lifetime experience: 5-day safari in Tsavo East+West plus Amboseli
5/5

We (2 persons) have started to plan our safari only a few weeks before departure and luckily detected safaribookings.com; received offers that matched the indicated fix dates and rough ideas.
All offers really sounded good and reasonable and we received them very quickly.
We went on with the offer by Bienvenido tours and did not regret. The communication went well, we were picked up on time, our tour guide Michael spared no effort to give us the best possible experience in terms of game sights.
A really nice trip!
If there is anything I would suggest to improve, it would be: enable a higher partial amount to be paid by credit card in advance (instead of cash).
Guide Michael is to be recommended!

Julia   –  
Italy IT
Visited: August 2025 Reviewed: Sep 2, 2025

Email Julia  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Experience !
5/5

Our guide Michael was fantastic, he led us to discover the ins and outs of the national parks and told us so much about the animals while in the park and about Kenyan culture and history during our drives. He was very engaging, always on time and most importantly always with a smile.

Our three days were full of excitement, adventure and wonderful animals and views.

I absolutely recommend !

Gauhar   –  
United Kingdom UK
Visited: August 2025 Reviewed: Sep 1, 2025

Email Gauhar  |  50-65 years of age  |  Experience level: first safari

Extremely reliable
5/5

My family of 5 had a fantastic experience with Bienvenido Kenya Tours and Safaris, all the way from booking the tour, being picked up from our hotel, enjoying an excellent 6 day Safari, and being dropped off at Nairobi Airport afterwards. Our tour guide, Jackson, was second to none. Extremely knowledgeable, explaining in great details about the animals we were seeing, and very kind and reassuring. He really made us feel relaxed, so that we could sit back and enjoy the experience. Thank you Jackson, thank you Kennedy (the organiser), and thank you Bienvenido, for a breathtaking and highly memorable experience.

Sritama   –  
India IN
Visited: August 2025 Reviewed: Aug 20, 2025

Email Sritama  |  35-50 years of age  |  Experience level: over 5 safaris

Exceptional – Our experience with Bienvenido was truly exceptional, from the planning to the safari
5/5

From a Repeat Safari-Goer (But Never This Lucky Before)
I’ve been on safaris before, but never have I been this lucky until I traveled with Bienvenido Kenya Tours and Safaris.

Usually, spotting the Big 5 and witnessing the migration feels like a matter of chance. But with Mr. Joffrey as our guide, it felt like destiny. In just 1.5 days in Masai Mara, we checked off everything—the wildebeest migration, 20 lions, a leopard on a tree, elephants, rhino, hippos, zebras, buffalos, and antelopes galore. His sharp knowledge of the land gave us the experience most people wait years for.

Beyond Mara, Lake Nakuru and Naivasha stunned us with their birdlife, and Amboseli gave us the dream sight of elephants against Kilimanjaro and even six cheetahs together—something I had only read about until now.

Our stays were just as memorable—Miti Mingi Camp’s food, Buraha Zenoni’s warm hospitality, Leisure Apex’s comfort, and especially Niyati Camp in Amboseli, where I lay under the stars staring at the Milky Way with Kilimanjaro across my tent.
One of the highlights of our trip was definitely the food! Every place we stayed served such tasty meals, and the variety was impressive. The beef dishes stole the show — cooked in so many different styles, each one more delicious than the last. From barbecued flavors to rich stews, every bite felt like a treat.

Thanks to Mr. Kennedy for his flawless planning. This trip redefined what a safari means for me—it wasn’t luck, it was true expertise making the impossible happen.

Diotima Roy   –  
India IN
Visited: August 2025 Reviewed: Aug 20, 2025

Email Diotima Roy  |  20-35 years of age  |  Experience level: first safari

Unforgettable – The trip was unforgettable, filled with amazing sightings and warm hospitality.
5/5

From a Travel Enthusiast’s Perspective
As an avid traveler, I’ve explored many countries, but my safari with Bienvenido Kenya Tours and Safaris will remain one of the highlights of my life.
Our guide Mr. Joffrey was the soul of the trip. His fatherly guidance and unmatched experience made sure we didn’t miss a single sight. From witnessing the migration of wildebeests, spotting lions, elephants, rhinos, hippos, zebras, and even a leopard on a tree, to watching countless species of birds around Lake Nakuru and Naivasha, every moment was an adventure. And then Amboseli left us speechless—six cheetahs together, herds of elephants, and Mt. Kilimanjaro standing tall in the background.
The accommodations added charm to the journey—Miti Mingi Camp’s homely meals, Buraha Zenoni’s luxurious welcome, Leisure Apex’s relaxing comfort, and the unbeatable experience at Niyati Camp in Amboseli, where we had Kilimanjaro in front of us and the Milky Way above us.
Warm & Personal Style.
Our Africa journey wasn’t just about the safaris — the food made it extra special too. At every stop, we were welcomed with flavorful meals that felt both homely and indulgent. The beef dishes stood out the most; prepared in multiple ways, they gave us a true taste of Kenya’s hospitality. Every meal was a joy and added to the magic of our trip.
A big shout-out to Mr. Kennedy for his flawless coordination, even helping us with our onward journey to Mombasa. This wasn’t just a safari—it was a seamlessly curated lifetime experience.

David   –  
Netherlands NL
Visited: July 2025 Reviewed: Aug 17, 2025

Email David  |  20-35 years of age  |  Experience level: first safari

Amazing wildlife experience
5/5

We got picked up early in the morning in Nairobi for our 2-day Masai Mara safari during the great migration. Every went well en the communication with the tour operator was very good. When we arrived at the accommodation we got lunch and after lunch we checked in for our tent. The tent was pretty decent and you have your own bathroom which is pretty descent for a budget tour. After checking in and relaxing for a bit we went for our first game drive in the Masai Mara, it was amazing, everywhere you looked you saw herds of wildebeests, loads of zebra's, impala's, some elephants, buffalo's, Lions and a lot of other animals. When we came back at the accommodation we found out that on the 2-day tour we only had a few hours on the second game drive the next day and that we wouldn't go to the iconic river the next day so we asked our driver Okindo if we could extend our safari by one more day. He immediately started calling the office and everything was arranged very quickly because of the great communication.

The next day we had a very early breakfast and after that we left the accommodation to go on our second game drive, again we saw the most amazing sightings of animals. Everywhere you looked there were so many big herds of Wildebeests with zebra's, we also saw loads of giraffes, impala's, hartebeests, elephants, lions. At the end of the morning we went to see hippo's and crocodiles at a river and after that we had lunch.
After lunch we went to the river to hopefully see the migration cross the river, but after waiting for a total of more than a hour we decided to drive around in the park again because they just didn't cross unfortunately. It's sad that we didn't see the river crossing but it's nature and everything happens on natures terms but in the end I had one of the most impressive experiences of my life!

Okindo was a great tour guide with a lot of experience. He tried to make sure that everybody had the best time possible. He did amazing and the future groups that he has to guide are lucky having him as their guide.


Average User Rating
4.7/5
Rating Breakdown
  • 5 star 117
  • 4 star 12
  • 3 star 5
  • 2 star 4
  • 1 star 6
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