A few of the Viatu team members!
Viatu
- Office In:
-
Switzerland
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Regenerative Travel, Future of Tourism, UN Global Compact, 1% For the Planet & B-Corp
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $117 to $2,915 per person per day (USD, excl. int'l flights)
Reviews
US
Email Marshall | 35-50 years of age | Experience level: first safari
Impeccably orchestrated experience that combined flawless logistics and authentic local insight.
Our experience with Viatu was nothing short of exceptional—their communication was prompt and thoughtful, service seamlessly professional, and every detail reflected remarkable reliability and value, culminating in a tour so immersive and well-curated that it felt less like a trip and more like a masterclass in hospitality and precision. Simone was our trip consultant and she was absolutely phenomenal.
IE
Email Jane | 50-65 years of age | Experience level: 2-5 safaris
Mardi is experienced, knowledgeable and diligent
Mardi organised the most amazing holiday for us in Namibia. I usually do all our travel research, plans and booking but Nambia is vast with so many choices I am so glad I got Mardi to work on our itinerary and book everything
She was professional and personable. The planning calls were great and really felt personalized. We loved every place we stayed and she got the right mix of balancing the budget and spending in places where it was worth it. Her itinerary was spot on balancing the mix of driving and activities. Always flexible and prepared to look at different options - think she really understood the type of people we were and what we would like. Great call a week before we left to go through everything, questions and some good travel tips. Car Hire was great and the Viatu App was really useful through out the trip.
We felt that everything we did was worth it - just wish we had more time in Nambia, It is a fabulous country to visit and we loved our time there .
Thanks Mardi!!
Email Sofia | 50-65 years of age | Experience level: 2-5 safaris
Very helpful and efficient
Very quick response to the initial inquiry. Video call was helpful to communicate in more efficient way.
Good choice of proposed itineraries. Mardi provided us with friendly and supportive service in organising the trip.
Email Adrien and John | 35-50 years of age | Experience level: first safari
Viatu planned the best and most magical trip of our lives in Namibia
Mardi from Viatu planned every last little detail for our 12 day driving trip around Namibia. This trip exceeded our expectations, from the amazing wildlife to the breathtaking landscapes and the beautiful Namibian people. It truly was the trip of a lifetime. Everything went so smoothly.. We were a bit nervous about the long drives, but they gave us the chance to appreciate the stunning country. Viatu would check in on us to make sure everything was going ok. Definitely use Viatu to book your bucket-list trip. Thanks Mardi!
PA
Email Chris & Ana | 35-50 years of age | Experience level: first safari
Viatu are outstanding - period.
Our honeymoon adventure to Namibia was truly exceptional in every way thanks to Viatu and especially Mardi who was absolutely superb to deal with every step
of the way! From her in-depth knowledge to her amazing recommendations the package she put together was the perfect self drive honeymoon adventure. As well as the Safari experience other highlights were our hot air balloon ride over Sossusvlei and kayaking with seals!
Thank you once again Mardi we will definitely be using you again for our next African adventure!
Email Keith | 65+ years of age | Experience level: over 5 safaris
Highly recommended, with no reservations whatsover - thank you!
It is impossible to overstate how pleased we have been with the experience and support provided by the Viatu team, from the very first contact with Mardi, to the conclusion of our trip. The advice and support before and during the trip was exceptional, with extremely prompt responses to clarifications that we requested while traveling. All four of us were unequivocal in giving the whole Viatu team a 10/10 rating, without any reservations - thank you!
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Email Terrell | 50-65 years of age | Experience level: first safari
Mardi is like Johnnie-on-the-spot; Customer Service at its Best!
Mardi helped structure our 3-Week Self-Drive adventure throughout Namibia. We were interested in the meeting the people, learning the history, learning the geography of Namibia, driving the roads, exploring the desert ecology, exploring the coastal regions, experiencing what life in Namibia is like, experiencing village and tribal life, and, of course, enjoying a real life Safari! Mardi did not disappoint.
She worked out our accommodations to fit our budget and sense of adventure. I preferred rugged and my wife preferred luxury. Well, we did not do any camping at all (wife's choice), but we did do somewhere in the middle to luxury... Happy Wife on vacation wins out all the time 😊🥰😍.
When we needed to adjust dates, Mardi worked it out immediately. We we wanted to stay in one place longer and shorten our stay at another place, Mardi worked it out. When we had questions on cell phone coverage, navigating around the country, and understanding the differences in customs and traditions, Mardi was very helpful.
She was wonderful to work with. Three weeks in a country for the first time can be a daunting task, but Mardi helped to unravel the tight places.
She worked with us like we were family and not just clients. I definitely recommend Mardi to help plan your vacation. She is always available or will be shortly afterwards, no matter where you are located. We hope to see her in person when we visit South Africa.
Thank you very much Mardi. You are awesome!
Email Julie | 50-65 years of age | Experience level: first safari
Efficient and available
It was seamless from the very beginning.
Agent was polite, efficient, enthusiastic and listened to our requests.
Recommended tours were exceptional and the Viatu team were available and responsive throughout. They even reached out of their own accord to confirm our safety when there was news of wild fires in Namibia near our location.
We are already booking our next trip through them.
DE
Email Katharina | 50-65 years of age | Experience level: 2-5 safaris
Perfectly matched with our wishes
After just two calls with the travel agency, we have got a trip which fit perfectly to what we wanted. Considering activities, quality approaches and costs.
We have got perfect notes, considering what we should book upfront and what we book on site.
We have got a great app where we could see from where to go what the activities are, and which services are included.
Before we started the trip, we’ve got calls and emails with information about the country and what we have to do before like the visa.
All the necessary information we’ve got automatically.
We are very satisfied. It was our dream vacation.
US
Email Brad | 35-50 years of age | Experience level: first safari
Mardi planned a fantastic trip, encompassing all of what we were looking for and more!
Mardi and Viatu were an incredible choice for planning our South Africa and Namibia honeymoon. From the start, Mardi provided several itinerary options at different price points and then worked closely with us to design the perfect trip. Everything was handled seamlessly, which let me focus entirely on enjoying the experience.
The Viatu platform is intuitive and user-friendly, laying out the entire trip clearly. Payment was simple—all major expenses were covered upfront by credit card, with only meals, fuel, and incidental costs left to us. That convenience made the whole process stress-free.
On the ground, we received VIP treatment everywhere we went. Since we came in with little idea of what to expect, Mardi made sure we hit all the top activities and attractions without missing a beat.
I’d 100% recommend Mardi and Viatu to anyone looking for an unforgettable African adventure!