Reviews

Sort By: Date Most Helpful Rating 11-20 of 510 Reviews
Laura   –  
Lithuania LT
Visited: October 2026 Reviewed: Oct 6, 2026

Email Laura  |  20-35 years of age  |  Experience level: first safari

The Best Safari Experience with Elijah
5/5

What an incredible experience! One of the best experiences of our lives.

From the very beginning, we were impressed by the amazing service, communication, and attention to detail. We are especially grateful to our driver, who picked us up at the airport and showed us around Arusha. He was so kind, welcoming, and joyful, making us feel comfortable from the very first moment.

And a huge thank you to Elijah for an unforgettable safari! We honestly couldn’t have imagined a better experience. Throughout the entire trip, we felt like we were travelling with a friend - sharing great conversations, lots of laughter, and experiencing so many unforgettable firsts for us. Seeing wildlife in its natural habitat was absolutely magical, especially seeing both black and white rhinos.

We will remember this adventure for the rest of our lives. We couldn’t recommend this experience more highly. If you’re considering a safari, don’t hesitate — this is the one! ❤️

Rokas   –  
Lithuania LT
Visited: October 2026 Reviewed: Oct 6, 2026

Email Rokas  |  20-35 years of age  |  Experience level: first safari

Unforgettable Safari with Ozon Tours & Elijah!
5/5

We feel so lucky we went with Ozon Tours for this bucket-list trip. Everything from start to finish was completely flawless.
When we landed in Kilimanjaro, the airport pick-up and our first day in town were super smooth and welcoming. Once we headed out on safari, our guide Elijah took the whole experience to another level. He exceeded our expectations in every way possible - super reliable, friendly, and crazy good at spotting wildlife. We got to see multiple lions, cheetahs, leopards, and even rhinos!
The service, communication, and overall value for money were fantastic. We really couldn't have imagined this trip going any better. Huge thanks to Ozon Tours and Elijah for making it so special. 10/10 recommend!

Norman   –  
United States US
Visited: September 2026 Reviewed: Oct 2, 2026

Email Norman  |  50-65 years of age  |  Experience level: first safari

Best safari & 50th birthday ever!
5/5

We had a party of three adults private safari. From pre-planning suggestions to the actual airport pickup to our 7-day safari with accommodations from hotels/tent lodge to airport drop-off, the entire trip was excellent with no real issues. Starting with Letson; the communication between him and my wife prior to arrival was unmatched. His responses were quick and informative each time, even when my wife felt like we were bugging him. He even came by the hotel the first night to ensure we arrived, all was well, and if we had any questions or concerns.
Next was Agustine, our tour guide. He’s a little soft spoken 😊…but we couldn’t have gotten anyone better! It was my wife’s 50th birthday and her name was on the side of the vehicle, some water bottles, and the wine! Awesome personal touch! Agustine also set up a birthday cake/candles and the employees sang and danced at the lodge dinner that night. He asked for my phone and took videos/photos of us as we celebrated. He set up our picnic lunches on the Serengeti and a sunset champagne/wine toast as well. Everyday was better than the day before and it kept getting better. #1 rule on safari - Trust your guide. We were so excited about seeing a black lump off in the distance that was an elephant, Agustine was not excited at all and basically said: yeah, yeah, let’s go. :) Then we’d go and 10 mins later there were 5 elephants right next to our vehicle. 😂 We saw 4 of the big 5 the first two days. Leopard in a tree. elephant and lion in a standoff, with the other 7 lions, and 2 babies nursing, laying under a tree a few feet away. We didn’t see a rhino until the 5 day at the Ngorongoro crater. We saw a great crossing with the wildebeest and zebras. Saw many hippos, crocs fighting over a wildebeest lunch, a lion eating a zebra, cheetah hunting a wildebeest but it eventually gave up, cheetah from the ground and hot air balloon, a serval…along with countless “normally” seen animals. We heard crazy noises at night at the tent lodges and zebras eating right outside our screen at 3am. Agustine knew where to go and took us there. He ensured we had great views but was also respectful of the other vehicles present. He drove multiple hours each day taking up to and fro. The roads are ROUGH. Washboards like you’ve never seen and you drive fast over them…the fact these vehicles are still in service is incredible and a huge shoutout to Toyota. If it was your typical American vehicle, it would fall apart day 1. Agustine was on time everyday and gave us instructions if needed. We are generally go with the flow travelers, so we did whatever he told us to do and it worked amazingly well. We visited Tarangire, central/northern Sarangeti, Ngorongoro crater, and Lake Manyara. Agustine was amazing.
Letson also set up the flight from Arusha to Zanzibar for us.
We had no complaints, you’re in the backroads of Africa with nothing guaranteed. Thanks again Agustine, you were excellent!

Jennifer   –  
United States US
Visited: September 2026 Reviewed: Oct 1, 2026

Email Jennifer  |  50-65 years of age  |  Experience level: first safari

This trip was everything I dreamed of
5/5

From the early stages of planning our trip to the final goodbyes at the Arusha airport, Ozon Light Tour took care of everything. Letson was my first contact with the company and he helped me plan an incredible 7 day safari including a hot air balloon ride to celebrate my 50th birthday with my husband. Letson was always quick to respond and answered all of my questions. When my friend decided to join our trip Letson easily took care of everything and was able to add my friend with her own accommodations at each of our stops. When we arrived at Kilimanjaro airport the driver was waiting for us with a sign. He drove us to our hotel in Arusha. That evening Letson came to the hotel to introduce himself in person, to make sure we didn’t have any questions and that our safari guide, Agustine, would be at the hotel the next morning at 8am. Agustine was prompt and offered us a friendly welcome and to my surprise my name was on a decal on the sides of the safari vehicle. Our tour took us through Tarangire National Park, Central & Northern Serengeti, Ngorongoro, and Lake Manyara. The animal sightings were surreal and breathtaking. At the end of each day we would talk about how incredible the entire day was and then the next day would be even better. From picnic lunch on a table set up in the middle of the Serengeti to sunset champagne toasts (and even a little dancing) in the quiet of the plains. Agustine was so knowledgeable about the animals and their behaviors. He was so great about positioning the vehicle so we could enjoy the views and get great photos. On the night of my 50th birthday the safari tented lodge we were staying at surprised me with a cake & candles along with singing…all arranged by Agustine without me knowing. Each of the mid range accommodations we stayed at were fantastic and the staff at each welcoming. The entire trip was seamless and perfect and completely on budget for us.

Sureen Silva   –  
Canada CA
Visited: September 2026 Reviewed: Sep 30, 2026

Email Sureen Silva  |  65+ years of age  |  Experience level: first safari

Best Tanzanian tour company - Do not go with anyone else
5/5

Pros: Amazing booking experience, very responsive on WhatsApp and email, able to accommodate all our requests for changes and minor adjustments, very reasonable with deposit payments considering our booking inquiries started a full 13 months before the actual travel, recommended a very nice storybook-gardens-hotel for Arusha, that I would never have found myself, all staff (From Mr. Letson who arranged our travel to all the drivers) were very knowledgeable, courteous and going out of their way to help, the agency even kept our big luggage for a full 6 days until we got back from the bush plane trip doing the safari

Cons: Absolutely nothing

I highly recommend using Ozon Light for anyone wanting to experience Mt Kilimanjaro, Serengeti or the white sand beaches of Zanzibar, or all 3 of them like we did - do not waste your money going with western big name tour companies. You will never get the flexibility and local knowledge

One more tip: Go to Serengeti in the bush plane (Sit on the left side) which flies over the Ol Doinyo Lengai volcano and return by safari jeep !!

Mehdi   –  
France FR
Visited: September 2026 Reviewed: Sep 29, 2026

Email Mehdi  |  20-35 years of age  |  Experience level: first safari

An exceptional safari thanks to the guides, despite a mechanical issue.
4/5

We had a fantastic experience and a safari we will never forget!

A huge thank you to Dikson, who was excellent throughout the trip. He knew exactly where to find the animals, took us to the best spots, and drove us safely and professionally for the entire safari.

Martin, our French-speaking guide, was also wonderful: very friendly, passionate, and always available to answer our questions. He introduced us to the local culture and a few words of the local language, and shared a wealth of knowledge about the animals and their environment.

Dikson and Martin make a great team and played a huge part in making this experience exceptional. Thanks to them, we are leaving with memories that will last a lifetime.

The only slight downside was the 4x4 vehicle; it was showing its age and unfortunately suffered a mechanical issue during the safari. This cost us about half a day in the Serengeti while the situation was being resolved—which was a bit frustrating given the precious time spent in the park. A newer or more reliable vehicle would really make the experience perfect.

Despite this hiccup, we have wonderful memories of the safari—and especially of the guidance provided by Dikson and Martin. We warmly thank them for their professionalism, kindness, and everything they shared with us.

(automatic translation from French)

Ahsan   –  
Canada CA
Visited: September 2026 Reviewed: Sep 29, 2026

Email Ahsan  |  20-35 years of age  |  Experience level: first safari

The most amazing, adventurous trip ever !
5/5

This was the most amazing trip from beginning to end. The coordinators organizing the travel package were so helpful and approachable. Our tour guide Evance was simply the best, kind, very knowledgeable, and tailored the trip to our wanted experience, would recommend him as a guide to all. Overall, 11/10 experience and a trip of a lifetime ! Very thankful to Ozon for arranging it to perfection.

Justine   –  
France FR
Visited: September 2026 Reviewed: Sep 29, 2026

Email Justine  |  20-35 years of age  |  Experience level: first safari

Good operator
4/5

We had a fantastic safari with Ozon Light Tour. Clinton was very responsive to our initial request and to the various adjustments we asked for along the way.

Martin was our French-speaking guide; it was a pleasure sharing those moments with him and learning from his wealth of knowledge about the wildlife, Maasai culture, and so much more. It was a truly enriching experience!

We were accompanied by Dikson as our driver—a real pro with a hawk's eye for spotting animals!

Thanks to their combined expertise, we managed to see the Big Five and much more.
There was a minor hiccup with some mechanical issues during the trip, but our driver handled them expertly...

This trip was an amazing experience, and we’ll cherish the memories forever!

Thanks for everything—Asante Sana!

(automatic translation from French)

Richard   –  
United Kingdom UK
Visited: September 2026 Reviewed: Sep 29, 2026

Email Richard  |  65+ years of age  |  Experience level: first safari

Excellent from the outset.
5/5

What an amazing experience! This was our first safari, and I can see why people get the bug.

We had seven full days of safari organised through Ozon Light. These days were integrated with our full 25 day itinerary which we had planned, for our trip to Kenya and Tanzania. Ozon Light were excellent from the outset, getting staight back to me with a proposed safari itinerary, which fitted in perfectly with ours. Communication from Ozon Light was very good throughout.

At the start of our safari, we were collected by our guide from our hotel in Arusha and dropped at the end, at Seronera Airstrip in Serengeti for our flight on to Zanzibar. During our safari we were able to include Tarangire NP, Lake Manyara, Ngorongoro, Central and North Serengeti. We enjoyed all the parks as they each have their own charcteristics and had something different to offer.

Our guide was Elijah. What a top guy! He was polite and cheerful throughout. He was incredibly knowledgable about all the wildlife and was able to get us to see all the “big five” and much much more! I think we may have frustrated him sometimes... “can you see it yet... no?... oh my gosh!”. The highlight for us was witnessing a crossing during the great migration in Northern Serengeti. Over the course of the week we felt Elijah became a friend of ours... with some fascinating conversation in the evenings. We shared his birthday with him on our safari... and hope that we were able to make up that evening, just a little bit, for keeping him from his friends and family!

I can highly recommend Ozon Light and particularly our guide, Elijah.

Tim   –  
China CN
Visited: September 2026 Reviewed: Sep 23, 2026

Email Tim  |  35-50 years of age  |  Experience level: first safari

great
5/5

nice person!
Great View!
lots kind of animals!
great time and valubal

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