Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $190 to $800 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
PT
Email Diana | 20-35 years of age | Experience level: first safari
Professionalism and efficiency
Frank was very helpful throughout the whole process, we decided on the safari two days before traveling and he organized everything quickly and efficiently…
Its an expensive service but it lived up to expectations, our guide was super thoughtful and always concerned with us, to make the most of the experience.
The 4x4 was also super comfortable
On the second day of the Safari we stayed at the Kontik camp which was an incredible surprise, from the food to the staff and the entire setting of the hotel were one of the highlights of the trip
US
Email Luis Ramirez | 35-50 years of age | Experience level: first safari
Amazing Experience! Excellent booking process, response, and tour guide!
After sending a few email inquiries to different tour operators in Tanzania and exploring off-the-shelf options on online booking sites. We instantly knew Serengeti Smile would deliver the safety, service, and experience we were looking for.
Frank, our Serengeti Smile booking agent responded to our inquiry quickly, providing multiple easy-to-understand itineraries and price points. The pre-arranged options provided a range of options from budget-friendly to splurge luxury. In our case, we were looking for a mid-high (a taste of luxury that wouldn't break the bank) option. They worked with us proactively to tailor a 4-day safari within our budget and comfort needs for our accommodations.
They provided multiple payment options and plans to confirm our booking. We prefer to pay with our US credit cards as they have insurance coverage, and we were able to do this easily via an online payment link the arranger (Frank) sent to us.
Once on the ground, everything went smoothly! Champion, our guide for the 4 days, showed up early to our hotel pick-up in Arusha and every morning after that. He was extremely knowledgeable about the area, parks, and wildlife! We explored Tarangire, Serengeti, and Ngorongoro meetings with lots of animals along the way! He also cared about our safety, driving cautiously on main roads and off the beaten path roads.
Our hotels were all part of the Serena lodge chain, which we highly recommend! Good food, very clean properties, good wifi, and excellent service by the staff. Amenities included welcome drinks, hot towels on arrival, f&b (excluding alcohol), and we had to do laundry for a couple of days and they delivered laundry within a couple of hours of dropping it off for a very reasonable price.
After our safari was completed we were so satisfied with our experience that we added an additional day trip from Arusha to Materuni Waterfall, and a coffee plantation visit. Again, on time, safe, knowledgeable, cultural experience. Highly recommend Serengeti Smile, 5 stars!
FR
Email Remi C | 20-35 years of age | Experience level: first safari
Amazing experience and service, thanks again
My gf and myself went with Serengeti Smile for a 6d Safari in north Tanzania after looking for many quotes (14!) as they were the offering the best tour/value/standards for our criteria. We had such a great time and I can only recommend others to do the same.
We were 2 in our big Land Cruiser with safari roof and our amazing guide Champion – both him and Frank made sure we loved our trip from beginning to end! Even seeing animals/places not part of the program
ES
Email Jalome | 20-35 years of age | Experience level: 2-5 safaris
Supper Experience
Everything went perfect. Accommodations were definitely perfect. Jeep was comfortable and guide was knowledgeable too.
Overall we had an amazing time in Tanzania.
Email Ellie | 20-35 years of age | Experience level: first safari
10/10 from start to finish
If you’re thinking of doing a safari I 100% recommend Serengeti Smile. Our guide was amazing - super friendly, informative and helpful. The whole experience was incredible and superb value for money.
Email Liz | 50-65 years of age | Experience level: first safari
Big Family Adventure 2022
From getting picked up at our accommodation to bring dropped off at Kilimanjaro Airport we have been extremely well looked after. Our guide spoke good English and he certainly knew his way around the Serengeti and we saw a huge amount of fantastic animals - the only one we missed was the rhino and that was due to cold weather we think!
Definitely recommend Serengeti Smile for good service, value and a fantastic safari over 3 days. Frank in the office was also extremely efficient and replied very quickly to any questions we had.
US
Email Jacey Holland | under20 years of age | Experience level: first safari
He was incredible! And loves what he does!!
I have not been to the Safari, although I wish to go. But, the tour guide will be the sweetest person you've ever dealt with, and is there to make your process easy, and smooth. The scenery they have in Tanzania is absolutely gorgeous! I would certainly recommend using mkuki safaris as your tour agent! And wouldn't mention anyone else to use!
NL
Email Timon | 20-35 years of age | Experience level: first safari
Fantastic!! Very friendly, reliable operator, excellent service.
Serengeti Smile offered us a tour exactly what we wanted, in 5 days we visited, Tarangire NP, 2 days Serengeti NP, Ngorongoro Crater and also Lake Manyara. The contact with Serengeti Smile outstanding! The accommodation during our Safari was perfect, clean, big rooms, good food and good service. We loved the Kontik Serengeti Camp, that one was great.
Our driver was very friendly, he has humor, during the Safari every time he found a good place, between all those other jeeps, to see the animals. The jeep was clean and comfortable. We had 5 fantastic days.
NL
Email Cady | 50-65 years of age | Experience level: 2-5 safaris
Very good, helpfullp, friendly service and reliable booking office. Do what they promise!
I liked they way i was contacted, persistent, very friendly, helpful, good and clear information in a good way. I also felt they trusted me. When the booking was made i wasn’t aible to do the payment directly, because my international flight was not confirmed yet. They did not rushed me about the payment, but reassured me that they would contact the lodges that the payment will come a little later. The Safari it self was really fantastic, very friendly and helpful driver. Good and comfortable jeep. The accommodation booked for us was great. We really enjoyed every minute of our Safari.
US
Email Eric R | 20-35 years of age | Experience level: 2-5 safaris
Serengeti and Ngorongoro
I had a great time visiting Serengeti and Ngorongoro in Tanzania. They are most beautiful parks in Africa and I can recommend anyone visiting Tanzania to include these parks in the list.
The organization from the office was excellent, our guide Joseph was great too.