Taking you to the exotic African wild!
Morning Star Tours & Travel
- Located In:
- Size:
- 20-50 employees (Founded in 2018)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $134 to $806 per person per day (USD, excl. int'l flights)
Reviews
Very knowledgeable-well organized-great hospitality
I booked a one day tour to Ambosseli.
All comms prior to the tour worked very well, safe drive, very knowledgeable guide -
and we saw so many animals as well as the Kilimanjaro. Exciting!
Thanks for a fantastic adventure, next time will come w family.
PL
Email Marianna | 35-50 years of age | Experience level: first safari
Great adventure
Company at the highest level with attention to the customer. Great driver and guide. Everything according to the program. We highly recommend.
DE
Email Ramon | 35-50 years of age | Experience level: 2-5 safaris
Flexible, Fun, ready for a good time.
Morningstar was super spontaneous and flexible with our afternoon safari in Nairobi National Park.
The guide was very friendly and helpful, knew where we needed to go, and made it a memorable afternoon.
The only thing I can comment on is that the car is starting to need replacing; it is well-maintained but a bit old.
TH
Email Gianluca | 35-50 years of age | Experience level: first safari
Efficient communication and great service
Since the beginning, the responses have been quick by Alice to explain every detail about the Safari I was gonna booking. Pick-up on time, comfortable car, skilled and reliable driver keen to explain and reply to all your questions and needs.
Five stars!
Great personalized tours - good value, excellent guide
I found morning star based on their excellent reviews and personalized service. I had 4 days and especially wanted to see birds along w all the big game opportunities. I was a bit unsure of where to go since I had already seen many of Kenya’s parks - and I didn’t want day long drives between parks so jumped at their suggestion of Amboseli and Tsavo East and West.
My guide, Alex, excelled - he knows the parks, animal behavior, bird ID, keen eyesight - it was easy to take his advice about waiting for a herd of elephants in the distance, which then turned into an early morning family of lions in our midst before the lion herd passed right in front of us. This was just one of the moments of his making the right call to stay or go based on his knowledge. And then he was just a pleasant companion…
Meanwhile, morning star checked in several times during the 4 days to make sure all was going well.
I couldn’t be happier with morning star - good value and wonderful experience - highly recommend!
NO
Email Rena | 35-50 years of age | Experience level: 2-5 safaris
Engaged
We joined a 2 day safari to Amboseli, lodging at Ol Tokai. Even though the drought had left clear marked we saw so many animals, even lions! Morningstars service up front, during and after the safari was perfect. Always informative, quick and precise in their communication. The lodge was very nice and the view from the rooms and dining area to the wet land where animals were bathing/eating was nothing less than spectacular.
CZ
Email Lukas Stepanek | 35-50 years of age | Experience level: 2-5 safaris
Amazing experience
We enjoyed our 3 days Safari with Morning Star Tours. Alice cared about us as mother, we have great guide for Safari, the accomodation and food good incl. all services were excellent. Safari in Tsawo West And Amboseli park was unique and could fully recomend to others.
CH
Email Anja | 35-50 years of age | Experience level: first safari
WORST COMPANY EVER! STAY SAVE AND DON'T BOOK WITH THEM!
WORST COMPANY EVER! STAY SAVE AND DON'T BOOK WITH THEM!
It already started badly with no binoculars in the car, so everybody else could watch a leopard hunting close and l just saw some points moving far away, which is definitely not what l have paid for… but it came worse and we couldn't enter in parcs which we were supposed to and even if l paid for everything l had to pay again at the entrance fee after 1 hour of waiting in the bursting sun because my driver spent all the money... worst was, that he said he would not bring me to the hotel, till MORNINGSTAR pays him more.. so over all a nightmare which they don't take any responsibility. never ever book with MORNING STARS SAFARI! You won't be safe and it can get very dangerous!
Reply from Morning Star Tours & Travel
Posted on Mar 28, 2023As evidenced by the other ratings, outstanding customer service is a core value of our operations. We thought to shed some more light on this review as follows:
The client had booked a 3-Day (2 night) safari staying one night in Amboseli at Kibo Safari Camp and one night in Tsavo East at Man Eaters Lodge. After the booking confirmation and payment, the client requested we drop her off at Severin Safari Camp in Tsavo West, where she had booked an extra night. To access Severin Safari Camp, a non-resident has to pay the park entry fee of $ 52, the resident driver $ 5, and the van entry fee of $10. The extra park fee was not costed for, but out of goodwill, we asked her to pay and agreed to reimburse Anja $52 (sent via mobile money in KES). We did not charge extra for transport as we should have.
In Amboseli NP, the client requested a pair of binoculars (not a standard safari inclusive), but we arranged to have them if a client requests the safari). We set for binoculars for her via another team that was touring Amboseli simultaneously.
A park entry ticket is valid for a maximum of 24 hours - the client arrived in Amboseli from Tsavo at 9.30 am, so they went on a morning game drive, then went to the hotel for lunch and check-in, followed by an afternoon game drive. The following morning- the park wardens made a special allowance and were allowed one last game drive even after the 24-hour window for the ticket.
That said, Joshua, the driver guide for this assignment, did not conduct himself in the best way since he called back at the office irately, which may have scared off Anja. We have since struck Joshua off our list of service providers.
We appreciate Anja's business but are dissatisfied with her representation of the events surrounding her safari. We delivered as per the package, and it would have been unfair for our business to refund her $800 as she had wanted post-safari.
Our company remains committed to excellent customer service and will continuously undertake to improve our customer experience.
Perfect arranged holidays
Good sequence of the visited national parks, sympathetic and professionally competent companion/driver, who was committed to our wishes with great commitment.
DE
Email Paul | 20-35 years of age | Experience level: 2-5 safaris
A friendly operator, who provided us with an excellent planned tour and good communication.
We received a great tour package from Morningstar Safaris. It was well thought through, the hotels were fantastic and the driver Alex was excellent. Via WhatsApp, the communication was fantastic and we would receive a reply within few minutes, at any time of the day.
The luggage, which has not arrived from the airline, was picked up and taken care off by a team member. Great service! Strongly recommend this tour operator.