Average User Rating

Rating Breakdown
  • 5 star 111
  • 4 star 8
  • 3 star 0
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful 1-8 of 8 Reviews
Debbie   –  
United States US
Visited: October 2023 Reviewed: Oct 23, 2023

Email Debbie  |  35-50 years of age  |  Experience level: over 5 safaris

Comprehensive Tour Operator with Great Drivers

My husband and I along with a good friend and her husband had an eleven day safari and beach trip throughout Kenya. I went in knowing where I wanted to go mostly, and worked with Dennis at the front office. He was able to put together an itinerary that took into account what I had asked for, but also expanded it to address what my friends and husband would want to experience, considering this was their first time in Kenya and on safari. He put together a packed itinerary that hit so many things (Nairobi, Samburu, Aberdares, Naivasha, Mara and the Coast). We were always on the move with our driver, Alex. Alex was great - some amazing driving skills and good eyes. Also very sociable so always connecting with the other drivers to find the good spots and sharing perspective on life in Kenya.

The accommodations were great, the land cruiser was relatively comfortable and well stocked with water.

During the planning, Dennis was very accessible and communicative. He was willing to make small changes to the plans as I had some particular notions of what I wanted to do and where I wanted to go. Having Whats App downloaded allowed me to connect with the front office while we were traveling around Kenya, which was helpful when we were at the coast.

We greatly enjoyed working with Morningstar! The only issue I would mention is that if you have questions or concerns, speak up clearly and early. It's not a bad idea to review the itinerary with your driver/Morningstar upon arrival to make sure your understanding of what is included and what isn't is still the same and has been confirmed with the driver and the accommodations. Especially if you are going off the regular tourist track (out of the major parks).
There were a few communications transparency concerns where I think the office had everything under control, but plans had changed and we had not been updated. There were some miscommunications at the end between Morningstar and the accommodation, that seemed to have been based upon expectations and not confirmed commitments from the accommodations.

When I spoke up or contacted the office or mentioned something to Alex, a fix was often figured out (or at least they attempted to figure it out) but you need to speak up early if you have questions or concerns and don't make assumptions that just because something is stated on your itinerary, everyone involved is aware of what the initial travel itinerary was and is and has the same understanding of what's included and what isn't.

The experience we had for the money we paid was a great option and Alex was there and ready for us on time every day. He had a great energy and was flexible with our irregular requests (finding a pharmacy in Nanyuki, going to my old house in Nairobi, visiting Sarit Center/Westgate in Westlands.

Val   –  
United Kingdom UK
Visited: September 2023 Reviewed: Oct 1, 2023

Email Val

Smooth Operator!

Great service from booking & throughout our safari.
Good value.
Amazing locations & lodges
Highly recommended

Marie   –  
South Africa ZA
Visited: September 2023 Reviewed: Sep 12, 2023

Email Marie  |  20-35 years of age  |  Experience level: over 5 safaris

Great organisation and fulfilled wishes

Dealing with Joy was a real pleasure. She was very attentive and made sure that everything was in order. When I asked for some extras she didn‘t hesitate to fulfill my wishes. The communication was always 100%!

Maria   –  
Italy IT
Visited: August 2023 Reviewed: Sep 9, 2023

Email Maria  |  35-50 years of age  |  Experience level: first safari

Amazing experience in the wild

We spent 3 days and 2 nights respectively in Salt Lick Lodge and in Kibo Camp (in front of Kilimangiaro). We visited 3 parks: amboseli was incredible! We saw lots of animals like lions, elephants, hippo, etc. Our guide Daniel was very nice giving is the possibility to Make lots of nice pictures! Alice as Morning Star’s tour operator was available 24hours for any kind of assistance. We liked Amboseli a lot with Kilimangiaro’s view: thanks to our guide Daniel we visited also a Masai Village in front of Kilimangiaro. Here we entered in touch with local culture and traditions.

Ceci y Ro   –  
Uruguay UY
Visited: August 2023 Reviewed: Sep 8, 2023

Email Ceci y Ro  |  35-50 years of age  |  Experience level: first safari

Everything good

Everything was fine. The guys were very nice and pending on us all the time

Belinda   –  
Australia AU
Visited: August 2023 Reviewed: Sep 3, 2023

Email Belinda  |  50-65 years of age  |  Experience level: first safari

What an experience!

We took a 6 night safari with Morningstar staying one night at Lake Nakuru, 2 nights in the Masai Mara , 2 nights in the Serengeti and one night in the Ngorogoro Crater. Dennis was our tour consultant and he answered all our communications with great efficiency.
All of our accommodation was clean , comfortable and of a high standard.
We saw so many animals … lions , elephants, giraffes, hippos etc in abundance just to name a few plus we were lucky enough to see a cheetah and a leopard.
Dennis organized a visit to a Masai village for us which was amazing and also a sunrise hot air balloon experience over the Mara which was truly magical.
Overall we had a wonderful experience and would recommend Dennis and Morningstar.

Mirjana   –  
United States US
Visited: February 2023 Reviewed: Mar 6, 2023

Email Mirjana  |  50-65 years of age  |  Experience level: 2-5 safaris

Getting safari adjusted to our needs was very efficient, communication was great, people friendly!

From first moment, communication with Alice, our tour consultant, was great. She quickly responded to all our questions, modified itinerary to include our end point in Diani, after visiting Amboseli and Tsavo West conservancy.
Our guide was very sweet and quiet young man Julius, who tried to show us as much as possible. Most impressive were families of lions and views of Kilimanjaro in Amboseli NP, where we also saw elephants, hippos, zebras, hyenas, buffaloes, flamingos... Accommodation in Oltukai Lodge was great, food options for my daughter and me, who are celiacs, were amazing.
Herds of animals coming to drink water at Salt Lick Lodge waterhole was something special to experience. Elephants, wilder beasts, zebras….kept coming to drink in organized long lines. It is impressive how all animals work together and give each order chance to drink, since that is the only place where water is available.

Emma and Anne   –  
France FR
Visited: January 2023 Reviewed: Jan 28, 2023

Email Emma and Anne  |  50-65 years of age  |  Experience level: first safari

Reliable and friendly safari organiser with maximum flexibility

I found this tour operator online. There are many offers so it can be confusing. I travelled with my adult daughter for our first visit to Kenya which was a safari followed by a few days relaxing by the beach. We chose Kenya because there is no trophy hunting. We booked rather late and were initially looking to join a group. My contact, Dennis, was very reactive to all my questions and flexible with the arrangements and dietary requirements. I was inspired by the proposed tour for just the two of us which included Massai Mara, Nakuru Lake and Amboselli. I really appreciated having the our lovely driver David to ourselves as we could have road stops when we wanted and get all the photo shots we wanted. The lodges were extremely comfortable and the buffet meals were copious. The price was an important criteria for me and in the end it cost me no more than a trip in a group including the flights from France (I booked flights on Ethiopian Airlines via Addis Ababa). If you only have 2 days for safari, I recommend Massai Mara and Amboselli.

Average User Rating
Rating Breakdown
  • 5 star 111
  • 4 star 8
  • 3 star 0
  • 2 star 0
  • 1 star 2
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