Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $190 to $800 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
IT
Email Gaia | 20-35 years of age | Experience level: 2-5 safaris
Incredibly professional tour operator
Me and Matteo did the 4-Day safari experience from dec 31 to jan 3rd starting from Arusha under the guidance of John, our special guide that greatly contributed to enriching our experience!
Day 1 we visited the Tarangire park, wonderful animals and landscapes
Day 2 and 3 - Ngorongoro park, Maasai village and Serengeti were we found ourselves immersed into paradise, everywhere we looked we could see incredible landscapes and animals everywhere. We slept in the Sera tented camp and Karatu tended camp that is situated inside the Serengeti and gives a full experience of the African safari wildlife.
Day 4 - Ngorongoro Crater: a natural wildlife park that doesn't even seem real. In the crater all the animals live side by side in harmony creating a truly magical place that we will never forget.
Every place and experience was enriched by our guide John that wisely indicated facts about the environment and the animals all along the way and made our safari even better.
We suggest to everyone to book through this tour operator - they are the best!
Email Steve and jeannette cleak | 50-65 years of age | Experience level: first safari
Efficient responsive excellent
I couldn't recommend them enough.
Seamless from start to finish.
And everything with a smile. Couldn't do more for us. Go out of their way to make you welcome and meet whatever your requirements.
Email Serena | 35-50 years of age | Experience level: first safari
Had the best time on this Safari
My friend and I had the very best time on this safari. We saw over 60 different kinds of animal in just a few days! Our guide Fadhil was so good and knowledgable and made sure that we got to see as much as possible. Some of the animals like the lions and elephants came really close to the car! The car was really comfy and had a fridge and charger on board in case your battery runs low with all the photos you will want to take. The accommodation was also brilliant. We stayed at the Manera Valley Lodge and Sero camp and both were wonderful. Really good food and nice rooms, can't complain about anything, brilliant service and all the staff were so friendly. Would recommend our guide and this tour to anyone. Just excellent. Getting to spend the day in the crater is a must!
Email Sonia | 35-50 years of age | Experience level: first safari
Absolutely incredible
Thank you so much to Serengeti Smile for an incredible tour. An even bigger thank you to our tour guide, Fadhil. He was amazing, super knowledgeable about the area and animals and ensured we got the best views and all with a smile. We saw so many animals. A dream like experience. We specifically chose this package as you get a full day in the Ngorongoro Crater. The accommodation at Marera Lodge and Sero Camp was fabulous and the lunch boxes were epic.
US
Email Kacie | 20-35 years of age | Experience level: first safari
Great communication and fun trip
We did a luxury 12 day trip with Serengeti Smile that included safari and beaches. The communication throughout was amazing and we were able to customize our trip. It was reasonably priced! We HIGHLY recommend doing the hot air balloon tour - it’s worth it.
I encourage folks to look up the hotels being booked to ensure they’re what you expect. Accommodations vary and you should know what to expect. Luxury is defined differently by everyone.
Our safari guide, Goodluck, spent so much time with us looking for animals and we had a blast. He gave us animal info and made sure we saw everything we wanted.
Nungwi beach in Zanzibar is very crowded and not what we expected. If we were to go back we’d go for a quieter area of the island. But we still were able to relax. Do your research to ensure you know which area is best for you.
Overall a great experience with Serengeti Smile.
CA
Email Oliver T | 35-50 years of age | Experience level: first safari
Great experience with Serengeti Smile
We had a fantastic 4 day safari experience with Serengeti Smile.
Erick was handling the back office tasks - everything was smooth. Timely and respectful communication - all drives and accommodations were as promised in the original quote. He was very flexible and accommodated all our needs, including a drive from Arusha to Nairobi.
Our driver Baraka was the best: very knowledgable about wildlife and the parks. Our discussions were lots of fun and he went above and beyond to provide us a memorable safari experience.
I would highly recommend this company for my friends!
CN
Email Daisy | 20-35 years of age | Experience level: first safari
fantastic journey that is totally beyond our expectations!
My husband and I planned our honeymoon trip starting from Oct 2023..After quote for several operators we chose serengeti smile without hesitation because Albert always responds so quickly. During the trip I will definitely recommend our guide Champion who is very professional and knowledgable about animals, Masai history and plants. He always answer our questions very patiently and can resolve unexpected issues quickly. We had a fantastic journey of collecting Big 5!
NL
Email Senne | 20-35 years of age | Experience level: first safari
Amazing 4-day safari with a nice driver!
We booked about 1 month in advance through WhatsApp and were able to pay with Visa in USD. We were picked up at the hotel and spent 4 days with our guide Fadhil visiting Tarangire, Serengeti and Ngorongoro.
As the animals follow the rain, we let Serengeti Smile pick the park locations as they know best where the animals are found. We were very lucky to see all of them! Elephants, giraffes, lions, cheetahs, leopards, hyenas and even a rhino (from far away)! Fadhil, our guide, used the radio to locate all the different animals and it allowed us to even see a live cheetah hunt! Another great experience was spending one night in the Serengeti in a (luxurious) tent camp.
10/10 would recommend!
US
Email Annie | 20-35 years of age | Experience level: first safari
Great tour operator and excellent guide (Andrew) who showed us everything we could dream of!
For a mid-range tour operator, we were satisfied with the value we received. I’d say that communication could’ve been a little better but at the end of the day everything was resolved and figured out - hankuna matata
We enjoyed the experience we had with our guide, Andrew, who was very knowledgable and clearly demonstrated a passion for his job. All the lodging was good and the packed lunches were also good! Overall I’d highly recommend this tour operator for an enjoyable time!
IN
Email Ankita | 35-50 years of age | Experience level: 2-5 safaris
Exceptional Safari Adventure - Beyond Expectations!
My recent 5-day safari with Serengeti Smile was an extraordinary adventure that exceeded all expectations, earning them a well-deserved 5-star rating.
From the outset, Albert's meticulous planning allowed us to explore Tarangire, Serengeti, and Ngorongoro while staying mindful of our budget. Albert was also helpful in including Ndutu area in the itinerary that helped us witness the great migration. The attention to detail in selecting accommodations added a touch of luxury to our adventure while ensuring comfort and convenience.
Our guide, Kisali, not only showcased unparalleled knowledge but also proved to be resourceful in helping us witness moments of pure wildlife magic. Witnessing the big 5, observing an elephant playing in water like a joyful baby, and experiencing a cheetah's chase and successful hunt of a Thomson's gazelle were moments of unfiltered and raw wildlife at its best.
Kisali's expertise and resourcefulness came to the forefront during these incredible sightings. His ability to navigate the terrain and anticipate wildlife behavior allowed us to witness these mesmerizing moments up close. The cheetah's hunt was a highlight that will forever be etched in our memories.
In conclusion, Serengeti Smile not only delivered on their promise of an unforgettable safari but surpassed it. Their attention to budget, superb accommodation choices, and Kisali's expertise in creating raw, authentic wildlife experiences make them the go-to safari company in Tanzania. I wholeheartedly recommend them for an adventure that transcends expectations. A heartfelt thank you for the memories that will last a lifetime! ⭐⭐⭐⭐⭐