Reviews

Sort By: Date Most Helpful Rating 71-80 of 874 Reviews
Kor   –  
United Kingdom UK
Visited: September 2025 Reviewed: Sep 19, 2025

Email Kor  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

We love the accommodations of the trip - most of them are beyond our expectations and are really nice and memorable experience. The communication is easy whilst the company could easily reached via WhatsApp. Our guide, Walter, is an experienced guide who worked 16 years in the industry and prepared so well to accomplish our request. Thank you for the coffee and picnic preparation:)

Kory   –  
United States US
Visited: September 2025 Reviewed: Sep 19, 2025

Email Kory  |  50-65 years of age  |  Experience level: first safari

Trip of a Lifetime
5/5

Our experience was magnificent! The hotels were amazing! Our hotel Arusha Planet Lodge is lovely (the pictures don’t do it justice). Our flight didn’t leave until 8:30pm and we paid a small fee to stay in our room. We went to the spa which was beautiful and then we sat by the pool where we had a late lunch delivered. The food was great and very fresh. Our second hotel and Karatu Tented Lodge (which was my favorite) was just so fun!! It was comfortable at night (didn’t get too cold) and stunning during the day where you can sit on wooden rocking chairs on the deck, drink the best tea I’ve ever had while looking over rolling hills of beautiful farms and what looks like coffee. The safari was a once in a lifetime experience! Our guide , Aminiel, was awesome! He was patient and watch and waited for animals to come out. We saw just about everything (no cheetah). We went to 3 different national parks and they were beautiful . About a 31/2 hour drive from our 2 hotels. One on the dry desert and one in a tropical Rain Forest. The food at the lodge was great and the service- some of the best I’ve had anywhere. There are only about 12 tents so not many people. The air was aromatic with Jasmine, gardenia and honeysuckle scents. There are bathrooms at the Nation Parks and the guide drives you everywhere. The jeeps are bit bouncy but not uncomfortable. I have Arthritis in my neck and shoulders and the vibration actually felt good. The weather was perfect (first week in Sept). We saw thousands of animals- Lions, elephants (baby too!), zebras, giraffes, hippos, water buffalo, jackals, Thompson Gazell, 1000’s of wildebeest’s!! Flamingos- you will be surprised by the beautiful light pink colors! We also saw leopard, monkeys, and the most vibrant birds I have ever seen!! I’m missing other animals but it was so amazing! I would 💯 % recommend Serengeti Smiles- you won’t be disappointed! We did do a private tour and that was a game changer!!

Mary Ruiz   –  
Spain ES
Visited: September 2025 Reviewed: Sep 18, 2025

Email Mary Ruiz  |  50-65 years of age  |  Experience level: 2-5 safaris

A family safari of a lifetime with Zac nd Lambert from Serengeti Smile
5/5

We had the most incredible 7-day safari with Serengeti Smile this September as a family of three: my husband, my son, and I. Our journey took us through Tarangire, Lake Manyara, the vast Serengeti, and the breathtaking Ngorongoro Crater. Every single day was filled with unforgettable moments, from spotting herds of elephants and lions on the hunt to admiring the stunning landscapes that make Tanzania so unique.

From the very beginning, everything was organized with care and professionalism. My husband truly made the right decision in choosing Serengeti Smile. We were fortunate to have Lambert as our safari coordinator his clear communication, guidance, and constant availability gave us complete confidence before and during the trip. On the ground, our safari guide Zac exceeded all expectations. He was knowledgeable, attentive, and passionate about wildlife, which made our game drives both exciting and educational.

This combination of outstanding coordination and guiding made our safari seamless and deeply memorable. I can’t recommend Serengeti Smile highly enough especially if you get the chance to book with Lambert and have Zac as your guide. They turned our dream safari into a reality we will treasure forever.

Susan   –  
United States US
Visited: September 2025 Reviewed: Sep 18, 2025

Email Susan  |  65+ years of age  |  Experience level: first safari

Masterful
5/5

A terrific tour. Hussein worked tirelessly and successfully to show us all the big 5 and more.
The only thing I would do differently next time is to try to work more with the company to accommodate my difficult food restrictions for lunch.

John   –  
United States US
Visited: September 2025 Reviewed: Sep 18, 2025

Email John  |  Experience level: first safari

Excellent, informative and our guide was the best.
5/5

Serengeti Smile is moderately priced and answered every question. Our guide, Hussein was very knowledgeable, friendly, worked very hard to have us see the big five animals as well as many other animals, birds and plants. My highlight in accommodations was glamping in the Serengeti. I would highly recommend this company and in particular our guide Hussein.
John

Fabrice Cira   –  
France FR
Visited: September 2025 Reviewed: Sep 18, 2025

Email Fabrice Cira  |  50-65 years of age  |  Experience level: first safari

An amazing safari!
5/5

From the quote the communication was excellent with Serengeti Smile. The service was very good. The schedule of the safari was respected. The hotels and tented camps were comfortable. Thanks to our efficient guide, Aminiel, we could see all the animals we wanted to see. .. and more! Serengeti Smile is good value for money. We are glad to have selected them. We highly recommend Serengeti Smile for your safari!

Lionel Berger   –  
France FR
Visited: September 2025 Reviewed: Sep 18, 2025

Email Lionel Berger  |  50-65 years of age  |  Experience level: over 5 safaris

A dream come true
5/5

The organisation of the safari was perfect. The communication with Serenti Smile staff was easy and efficient. The safari schedule was respected. Our guide Aminiel was very kind and professional. Thanks to him, we could see all the animals that we wanted to see . We saw more animals than we expected.
Serengeti Smile was good value for money. We highly recommend them.

Marie   –  
United States US
Visited: September 2025 Reviewed: Sep 18, 2025

Email Marie

Responsive!
5/5

We had a fantastic trip. Our guide, Hussian, found all the animals - we even saw a rhino! - he has an eagle eye. His knowledge about the animals was outstanding and we asked a lot of questions!! And he took great care of us, going out of his way to be helpful. The tour company was responsive to all our needs making
Planning the trip easy.

Mendes   –  
Thailand TH
Visited: September 2025 Reviewed: Sep 18, 2025

Email Mendes  |  35-50 years of age  |  Experience level: first safari

Giving all you would want at the best possible price.
5/5

With the abundance of operators it can be overwhelming to choose and we were lucky enough to have chosen the right one. Not online but by walking into their office. Turned out to be the best decision after six months of comparing various operators.

Luis Comino David   –  
Spain ES
Visited: September 2025 Reviewed: Sep 16, 2025

Email Luis Comino David  |  20-35 years of age  |  Experience level: first safari

Extraordinary Adventure ever with Serengeti Smile
5/5

Our 5-day safari through Tarangire, Serengeti, Ngorongoro, and Lake Manyara was simply unforgettable. Traveling with my parents, we felt safe, comfortable, and cared for at every step. Zac, our safari guide, was outstanding his knowledge of wildlife and warm personality made the experience extraordinary.

Bookings and planning were seamless thanks to Lambert, who coordinated everything perfectly. our booking was smoothly, making it stress-free from the start. I can’t wait to return with my wife next time!

Thank you so much Serengeti smile

Average User Rating
5.0/5
Rating Breakdown
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