Reviews

Sort By: Date Most Helpful Rating 71-80 of 633 Reviews
Juan Pablo   –  
Colombia CO
Visited: February 2025 Reviewed: Mar 3, 2025

Email Juan Pablo  |  35-50 years of age  |  Experience level: first safari

The best experience
5/5

Truly special safari experience in Serengeti! Our guide, Champion, from Serengeti Smile, was incredible. His expert knowledge and passion for wildlife allowed us to see a wide variety of animals, from lions to elephants. He went above and beyond to ensure we had the best experience possible. Thanks for an unforgettable experience!

Ana Laura   –  
Colombia CO
Visited: February 2025 Reviewed: Mar 3, 2025

Email Ana Laura  |  20-35 years of age  |  Experience level: first safari

“Excellency” is the perfect word to describe this experience
5/5

"We've just returned from an exciting safari in Serengeti with Serengeti Smile and can't stop raving about our experience. Our guide, Champion, was fantastic. His passion for wildlife and expert knowledge allowed us to see a wide variety of animals. He went out of his way to show us everything we wanted to see and more. Thanks for an unforgettable experience!"

cholong   –  
South Korea KR
Visited: February 2025 Reviewed: Mar 3, 2025

Email cholong  |  20-35 years of age  |  Experience level: first safari

From the first correspondence, impeccable service for an unforgettable adventure
5/5

I went on a 4-night, 5-day customized safari with Serengeti Smile in Tanzania in February 2025, and my communication with them was flawless, fast, and precise.

Even before the trip, Jonyo from Serengeti Smile provided me with all the information I needed. He was extremely kind and always responded quickly, even on weekends and holidays. Thanks to his support, every step leading up to the journey went smoothly.

Before starting our safari, we visited their office, where I was delighted to meet Jonyo in person after communicating with him via WhatsApp.

The itinerary was well-structured and organized, making the entire process seamless. Additionally, the guidelines provided by Serengeti Smile helped us prepare thoroughly for the trip.

Most notably, our guide, Fuse, was simply the best. He had extensive knowledge about African wildlife and ecosystems, and his ability to find fascinating locations and spot a wide variety of animals, including rare species, was truly remarkable. Everything was Hakuna Matata!

At the end of our journey, I wanted to express my gratitude, so I gifted him my sunglasses. I hope he is using them well and will continue to remember us.

For many Koreans, Africa is still an unfamiliar and distant travel destination. For those considering a safari tour, I highly recommend choosing Serengeti Smile. I want to tell everyone: don’t hesitate—just go! This will be the best adventure of your life. Cherishing my unforgettable memories, I wholeheartedly recommend Serengeti Smile!

Yiming   –  
China CN
Visited: February 2025 Reviewed: Mar 2, 2025

Email Yiming  |  50-65 years of age  |  Experience level: first safari

Great service with professionalism in spotting and helping us learn about animals
5/5

Libe has done a great job with finding animals and keeping us informed of why they were behaving in certain ways. Awesome driving skills. Very attentive to our needs. Found all the animals we wanted to see. Highly recommended!

Rainie   –  
United States US
Visited: February 2025 Reviewed: Mar 2, 2025

Email Rainie  |  20-35 years of age  |  Experience level: first safari

Libe has great sight and does a great job of finding a good spot for photos.
5/5

Communications have been easy and smooth. Our tour guide Libe is professional in terms of identifying animals from far away and getting us to a great spot for taking photos. He listens to our needs and has expertise in helping us understand why animals behave in certain ways.

Divya   –  
India IN
Visited: February 2025 Reviewed: Feb 28, 2025

Email Divya  |  35-50 years of age  |  Experience level: first safari

Well Organized & Extremely Communicative
5/5

We just got back from a wonderful trip to Tanzania organized by Serengeti Smile during calving season and would highly recommend that anyone considering a trip to Tanzania reach out to them. Baraka who handled all our communication was diligent and clear. Our driver-guide Zacharia was an exceptional spotter and we were very lucky to see the Big 5 on our first African trip thanks to him.

Alvaro Hernandez   –  
Spain ES
Visited: February 2025 Reviewed: Feb 27, 2025

Email Alvaro Hernandez  |  35-50 years of age  |  Experience level: first safari

All has been perfect, the tour, people, the guide has been increíble, the hotels... All great!
5/5

The trip has been perfect. The guide is perfect, he makes the experience easy for you at all times.
Great people, parks, hotels and food.

It exceeds expectations!

Haarika   –  
United States US
Visited: February 2025 Reviewed: Feb 26, 2025

Email Haarika  |  20-35 years of age  |  Experience level: first safari

Above and beyond
5/5

Serengeti Smile truly exceeded my expectations. The staff was incredibly kind, professional, and knowledgeable. Our tour guide was excellent and did a fantastic job spotting the animals during the tour. After our safari we went to Zanzibar and had an issue with our luggage at the airport - Serengeti Smile helped us figure it out even though we were in a completely different location and they had no obligation to help us at that point . I don’t have single bad thing to say about this company and our experience! I would book with them again without hesitation.

Owen   –  
United Kingdom UK
Visited: February 2025 Reviewed: Feb 25, 2025

Email Owen  |  20-35 years of age  |  Experience level: first safari

Even Better than I expected
5/5

Booking with Serengeti smile was a fantastic choice. We decided on doing a 13 day Safari + Zanzibar holiday, Godian was helpful throughout adjusting things based on our feedback with great communication through Whatsapp and Email.

Our Safari guide was Champion who kicked things off with our starter (Tarangire) where the highlight was getting up close to the elephants. Next the main course was the southern Serengeti. Here we saw all sorts including some Lions having a breakfast of Wildebeest. Again thanks to Champion he was fantastic at spotting animals, sneaky shortcuts and his Swahili singing. Our safari ended with Ngorogoro (the wild zoo) as Champion called it, which might be the most beautiful place I've ever visited.

Asante Sana,
Owen

Becca   –  
United Kingdom UK
Visited: February 2025 Reviewed: Feb 25, 2025

Email Becca  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime experience
5/5

I can’t recommend Serengeti Smile enough. From booking the safari holiday to being on it I have nothing but positive words to describe the experience. Communicating with the team was effortless and they always kept us in the loop with updates and tour planning.
The safari was amazing and I have experienced and seen things I could only dream of! I have witnessed the big 5 animals plus a whole range of others. I’ve been able to get close to elephants, lions and giraffes and see how incredible they truly are. The tour was so interesting as we visited Maasai tribe and got to learn about their way of living and culture, something I never thought I would do. I feel so lucky that I have experienced all of these wonderful things and couldn’t go without thanking our guide Champion!
This holiday was with myself and my boyfriend and while away it was my birthday with Serengeti Smile and Champions help they gave me a lovely surprise and some cake to celebrate! Champion has been an excellent guide, so friendly, knowledgeable and so caring towards us. He has taught us so much and shown us the beautiful animals Tanzania has to offer! Thank you so much and hope to come back in the future.

Average User Rating
5.0/5
Rating Breakdown
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