Reviews

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A'ida Aman   –  
Australia AU
Visited: January 2019 Reviewed: Feb 21, 2019

Email A'ida Aman  |  20-35 years of age  |  Experience level: 2-5 safaris

My First Halal Tour - 10/10 would recommend.
5/5

At first I was a bit spectacle because the itinerary sounded too good to be true. As a Muslim traveler our main priorities are always going to be "Where can I pray", "Are their meals Halal", "Do they have prayer facilities in the area" etc etc. All these questions are stated clearly in the itinerary however I still had doubts, so I got in touch with the Australian representative (also this was handy because it made the communication all the more authentic). All my concerns, questions and self-assurance were answered by the lovely Shelly Smith (mind you I only gave Shelly a 4 months notice before my trip but it was such a smooth process!)

Although I did not include a safari in my 8D7N Exclusive Halal Cape Town Tour I did manage to sneak in a Cheetah outreach program and a visit to the Ostrich Ranch at Van Schoorsdrif Rd. Both had been tailored and suggested by Shelly (Although it wasn't included in the itinerary Shelly was always very helpful and attentive to what I wanted to see)

My bestfriend and sister was also on tour with me. We were introduced to JP who was our guide throughout the whole 8 days, JP turned out to be more than a guide, he was our uncle. We admired his patience and his knowledge of the Cape Town culture. He went out of his way to locate halal eateries, mosques and prayer facilities it was honestly the best holiday experience one could ask for. Everyday was an adventure.

Overall I would recommend Go Touch Down Tours especially for Muslims who want a hassle free holiday. There was not a day where you did not feel safe. I wonder at times whether JP was actually our bodyguard!

Coming home felt like you've left a part of you behind. I've made memories that will last a lifetime.

Thank you Go Touch Down and a biggest thank you to our external tour guide that we've met along the way!

A'ida








Jim Kirkman   –  
United States US
Visited: April 2019 Reviewed: Jun 9, 2019

Email Jim Kirkman  |  65+ years of age  |  Experience level: first safari

My wife and I could not have been more pleased with all aspects of this wonderful trip of a lifetime
5/5

I had never had an interest in going to South Africa until my wife and I met Lucia and Deon with Go Touchdown Travel & Tours at the Dallas Travel Show in 2018. They described to us a trip that sounded almost too good to be true. We talked 3 other couples into considering the same trip. They joined us on the Signature Tour and we just returned on Saturday, May 4, 2019. The trip was even better than we thought it would be. My wife and I travel quite extensively and we both agreed that this might be the best trip we have ever been on. There were too many highlights to mention in this short space. We expanded our Signature Tour to include Victoria Falls for 2 days. Humala River Lodge and Victoria Falls Resort were top quality and very unique. The wine paring lunch at Grand Provence was first class all the way and our favorite meal presentation. We went on at least 5 safaris, each with a very qualified, informed, and helpful guide. I took over 600 pictures and treasure each one We will talk about our wonderful experiences on this trip probably for the rest of our lives. Thanks for exposing us to a beautiful part of the world!

AnnaB   –  
South Africa ZA
Visited: January 2019 Reviewed: Feb 28, 2019

Email AnnaB  |  65+ years of age  |  Experience level: first safari

Humala River Lodge Experience
5/5

During early January 2019, my husband and I went on a Safari holiday, which was arranged by Go Touch Down Travel …. What an experience! It could not have been better. It was a trip of a lifetime – far more than our expectations. They had every day planned for us. There was a maximum of 6 people in each vehicle, ensuring that we were very comfortable.

We started our Safari at Humala River Lodge.We were met at the gate by our guide (Richard). We travelled to the Lodge in a safari vehicle, giving us our first game drive. Richard had a lovely sense of humor and patiently pointed out the animals and bush, telling us more about their habits. Arriving at the Lodge was an eye opener.

The accommodation was really great. We had our own very luxurious bungalow, surrounded by bush and on the river bank. It was wow inside – spacious and very comfortable and only a short distance from the main building.

The main building was beautifully furnished, and we had a very warm welcome, being briefed about what to expect. The meals were to die for – the chef certainly know what he was doing. The pub area created a great, relaxing atmosphere and encouraged chilling with new and old friends. We were also entertained at the bhoma by the staff singing and dancing around a bon fire, while having a real African braai.

Richard took us on two bush drives a day. One very early in the morning bringing us back just in time for a late brunch. Then we had time to relax and lull around the pool to be treated with a late lunch/finger snacks before going on another game drive, stopping for some drinks in the bush. A beautiful supper was served at 19h00 in the evening (once again the chef had outdone himself). Thereafter relaxing and mingling in the pub, sharing the sights of the day.

We were sad to leave Humala River Lodge after only 3 days.

Susan H.   –  
United States US
Visited: August 2016 Reviewed: Feb 23, 2019

Email Susan H.  |  35-50 years of age  |  Experience level: first safari

Personable, down to earth, warm, funny and accommodating.
5/5

The staff are just all-around terrific. They are very accommodating and so well liked. They make you feel like family. Always having your safety in mind and able to answer any questions that you may have. I’ve never been on a vacation with happier people than those at Go Touch Down. Your days are full and your evenings delightful!
I went on Safari and was very pleased from beginning until end. I did not want to leave! Definitely worth the trip and affordable as well.

Dave and Nancy   –  
United States US
Visited: November 2017 Reviewed: Feb 21, 2019

Email Dave and Nancy  |  65+ years of age  |  Experience level: first safari

Go Touch Down Tours went way beyond our expectations
5/5

We were on a tour with them for 19 days.....Cape Town and Johannesburg....every single day was packed full and everyday was excellent. Our guides were so up beat and informative to all the activity we were going to do that day and kelp the 6 of us laughing and in awl of our surroundings.... The meals.... unbelievable... the best restaurants everyday in Cape Town and in the preserve in Johannesburg we got to eat some meals you won’t get anywhere else.... These people know exactly what they’re doing and you won’t regret booking with them.... we loved every moment... It was a trip of a lifetime

Judith Horn   –  
United States US
Visited: April 2017 Reviewed: Feb 21, 2019

Email Judith Horn  |  65+ years of age  |  Experience level: first safari

More than expected
5/5

This was a trip of a lifetime for me. My expectations went over and beyond. Cannot wait to go back and will not travel with anyone but Go Touchdown. They made my dream come true

Melanie   –  
United States US
Visited: November 2017 Reviewed: Feb 21, 2019

Email Melanie  |  35-50 years of age  |  Experience level: first safari

The most amazing experience of my life time and I have lived and traveled all over the world!
5/5

If you have ever wanted to visit South Africa and go on safari Go Touch Down Travels is the way to go. It is first class all the way. My group did a week in Cape Town and a week Safari. Having a small group of only 6 is key. I wouldn’t want to do it any other way. Cape Town was amazing. We saw and did everything and more. We also ate at the best restaurants breakfast lunch and dinner. The accommodations were above my expectations. We had excellent communication before the trip. During the trip I couldn’t believe the care and attention each of us was given. We were a demanding group and our guides exceeded our expectations as well.
The safari week was even better. Their reserve is special as are the accommodations. A magical place. The places we visited outside of the reserve were world wonders. Everyday I had tears in my eyes with the beauty. The value is excellent. My family and friends who have done similar tours with other companies paid much more, had huge groups, the accommodations didn’t compare and the places they ate were not nearly as high end as Go Touch Down. Especially if you have a family or a group this is the company to use. Thank you Go Touch Down for the trip of a lifetime.

UrbanH   –  
United States US
Visited: May 2020 Reviewed: Aug 8, 2020

Email UrbanH  |  65+ years of age  |  Experience level: first safari

The review below is the personal opinion of UrbanH and not that of SafariBookings.
awful
1/5

Do not use this travel agency. Go Touch Down and Deon Barnard have used the COVID-19 crises to defraud us of all monies we spent with them for a trip to South Africa. They essentially contend that because our trip, which was scheduled to begin on May 12, 2020, could NOT happen because of the COVID-19 lockdown in South Africa, they should keep all of the $24,513 we had paid to them in December 2019. When pressed as why we were not to receive a full refund, or at a minimum that amount less the Sales Agreement’s specified 20% cancellation fee, Barnard replied, “get a lawyer.” We will shortly be bringing a civil action against Go Touch Down, Barnard and all associated entities. FYI: we received a full refund from Delta Airlines for the airfare purchased for this trip.

Reply from Go Touch Down Travel & Tours
Reply from Go Touch Down Travel & Tours
Posted on Aug 11, 2020

Dear UrbanH

We are sorry to see that you feel this way. Your complaint and statement is incorrect and is simply not the case. Go Touch Down has under no circumstances defrauded you or any client. Go Touch Down has on several occasions confirmed in writing to you that a full credit without any penalties or change fees, has been applied towards a travel date of your choice in 2021 or 2022. In addition, we have provided you the option to transfer all your benefits to a third party should you wish. Furthermore, the USA and SA imposed travel restrictions (not just SA). It is very unfortunate that you have attempted to leverage Covid-19 into an exit from contractual obligations. We have addressed this on numerous occasions direct with you and your attorney.

Our statements, terms and conditions that you accepted are very clear regarding cancellation and refund policies. Your original tour purchase was $17K less 10% discount. The terms and conditions were supplied to you at the time of sale. Several months later; you purchased additional trips to Vic Falls and the statement and invoice you received clearly stated "No Refunds". It is important to remember that we recommended that you consider travel insurance, which you did not accept.

Please contact Go Touch Down any time to reschedule your future travel when you are ready. We repeat; You have not lost your travel investment.

Sincerely;

Chris   –  
Australia AU
Visited: March 2020 Reviewed: May 13, 2020

Email Chris  |  65+ years of age  |  Experience level: first safari

Great 7 day Safari Tour in South Africa
5/5

My wife and I had a great week in South Africa with Go Touchdown Travel and Tours on their 7 Day Safari Tour staying at Dullstroom, Humala River Lodge and Seasons Sport and Spa. We saw animals in the wild on our multiple game drives, visited villages, went sightseeing, saw native shows, ate interesting and great food and generally relaxed all the while. We patted and fed an elephant at Elephant Whispers and nursed lion kittens at The Lion and Safari Park. Excellent coordination meant everything ran smoothly and we were well looked after at every point by human dynamo Bakkies and local guides. Even the “traffic jams” were enjoyable being caused by elephants and baboons. We highly recommend this tour.

Floyd   –  
Canada CA
Visited: September 2017 Reviewed: Nov 23, 2019

Email Floyd  |  65+ years of age  |  Experience level: first safari

wonderful tour and very well done
5/5

We very much enjoyed our tour experience with Go Touch Down. Very well done. The idea of small groups was excellent. The accommodations and the various meals at local restaurants was also very good. It was so nice to order directly from a menu and the dinning at the various wineries was fabulous. We really tours to other parts of South Africa. Over all we feel the company did a fabulous job conducting the tour. I have recommended the company to others I have had conversations with. We really enjoyed meeting the company owner as well as the other persons working for the company. Our tour guides were very good particularly "Buckies".

Average User Rating
4.6/5
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