Reviews

Sort By: Date Most Helpful 11-20 of 59 Reviews
Barb B   –  
Canada CA
Visited: October 2022 Reviewed: Nov 17, 2022

Email Barb B  |  50-65 years of age  |  Experience level: first safari

Amazing tour company with best guide ever!
5/5

My husband and I (in our 50s) went on a 6 day safari with Prime Uganda.
They were exceptional to work with.
Cate kept in touch with me for months helping me to plan the days, the accommodations, the logistics. We spoke over the phone a couple of times and messaged often.
I felt very very comfortable with Cate navigating my trip.
We made several changes in dates and Cate always accommodated us.
We were very happy to have had a chance to meet Cate on our last day.
Our guide was Denis.
He was exceptional! Organized. Always on time. Well planned out. Articulate.
The information he provided us was amazing. We learned SO much.

Our 6 days included both the gorilla trekking and chimpanzee trekking.

I would STRONGLY recommend Prime Uganda and request Denis as your guide.

Suzanne V - Church Mission Trip   –  
United States US
Visited: October 2022 Reviewed: Nov 10, 2022

Email Suzanne V - Church Mission Trip  |  50-65 years of age  |  Experience level: 2-5 safaris

Awesome!
5/5

Our Uganda Safari & Lodge in Murchison Falls National Park was amazing! Cate did a great job at preparing the trip for our team of 19 people. And stayed in contact with me. We had open sided jeeps and saw so many animals!! It was so beautiful. The driver guides were very good and our Main Tour Guide Ananias was awesome, very knowledgeable and just a fun guide. And the lodge was great! We would definitely recommend this company that goes the extra mile to make sure every detail is taken care of, you get the things you ask for, and your trip is wonderful. Thank you to the Prime Safari team!!


Alay   –  
United Kingdom UK
Visited: September 2022 Reviewed: Oct 4, 2022

Email Alay  |  35-50 years of age  |  Experience level: over 5 safaris

10/10 - Unforgettable Experience - Brilliant Service - BOOK THEM!
5/5

Cate and her team were nothing short of excellent. We just returned from a 2-week long safari with Prime Safaris, and we had the time of our lives. Our guides and drivers Dennis and Ananias were excellent. Held excellent knowledge about all parts, were great company and looked after us really well. We covered 2400kms of smooth, rough and challenging roads in 12 days and they went over and above every single day. Cate kept in touch throughout and was always just a call away. From the moment they greeted us at the airport, to the moment they dropped us back, we were given a VIP service throughout. The safaris, lodges and adventures were some of the best we have seen and been on. The guides even used their contacts to ensure we got the best experience possible, wherever we visited.

The package was very good value, and we had zero issues throughout - the team was professional, the vehicles excellent and each stay and activity was nothing short of excellent. If you are thinking of doing a Gorilla Tracking and Safari trip in Uganda or Rwanda - book through Prime - they will not let you down!

Ed   –  
United States US
Visited: August 2022 Reviewed: Sep 8, 2022

Email Ed  |  65+ years of age  |  Experience level: 2-5 safaris

Prime Safari is reliable and Cate is the best
5/5

Our family of 5 did a 11 days safari in Uganda that included Jinja, Murchison Falls, QENP, Kisoro, Lake Bunyoni.
Cate of Prime Safari handled our reservations. She is very professional, efficient, responded fast with clarity and provided us with a fully serviced van with driver guide Emma ( WhatsApp +256 782 545731). While her price was slightly higher, the services and reliability is superb. I strongly recommend Prime Safaris and Cate and Emma. Our family had a pleasant time and memorial Safari. Thank you Cate and Emma

Sharon Balilea   –  
United States US
Visited: July 2022 Reviewed: Aug 20, 2022

Email Sharon Balilea  |  65+ years of age  |  Experience level: 2-5 safaris

FABULOUS 13 Days Uganda Rwanda Primate & Wildlife Safari (private tour)
5/5

FABULOUS! We did the 13 Days Uganda Rwanda Primate & Wildlife Safari (private tour) and it was absolutely FABULOUS! We observed lots of animals, saw much of the countryside and its people, and beautiful scenery. Our primary goal on this trip was to see the silver-back mountain gorilla – we trekked and we did see a family in Bwindi Impenetrable National Park! We also saw the Big 5 of Africa – 3 (lions, cape buffalos and elephants) were spotted at Kidepo Valley National Park, the white rhino was at Ziwa Rhino Sanctuary, and an elusive leopard at Murchison Falls National Park. We also saw many other animals on the various safaris and activities – giraffe, deer, antelope, zebras, crocodile, hippos, hyenas, warthogs, and much, much more! Notably, we also trekked to see the golden monkeys (endemic and endangered) – awesome!

Thank you, Cate for organizing such a terrific itinerary. This trip was planned and delayed over a three-year period, and finally came to fruition once covid restrictions were lifted. Cate was so professional and very responsive during this timeframe. The trip was absolutely worth the wait.

And we can’t thank our tour guide/driver, Denis, for being such a great guide! He’s the best of the best and knew everything about everything!

Highly, highly recommend this 13-day itinerary!!!!! We have such fond, fond memories of our time in wonderful Uganda and Rwanda! Thank you, Prime Safaris and Tours, especially “sister” Cate!

Brigitte   –  
New Zealand NZ
Visited: August 2022 Reviewed: Aug 18, 2022

Email Brigitte  |  35-50 years of age  |  Experience level: first safari

Awesome Experience with an Excellent Company
5/5

I cannot express how happy I am with Prime Safari and our recent tour with them. Cate's friendliness and communication were the first thing to impress me. She is very organized and always quick to reply to any query. Our tour guide, Emma, was just as impressive. He is such a nice, down-to-earth person and is very professional. He was always early and waiting for us at every departure and was very knowledgeable and easy to talk with. We really enjoyed our time with him. Cate organized a custom tour for us which included gorilla habituation, chimp tracking, and a drop off in Kigali. We also spent some time at the Fort Portal Crater Lakes, at the Bigodi Wetlands, and got an authentic (and very cool) coffee experience. All accommodation and food included in the tour were great and better than expected. I highly recommend this company for any tours in the region, they provide an excellent service.

Rob & Els   –  
Netherlands NL
Visited: June 2022 Reviewed: Jun 24, 2022

Email Rob & Els  |  35-50 years of age  |  Experience level: 2-5 safaris

Incredible birding safari under the guidance of our fantastic guide Herman
5/5

We did a 20 days birding/wildlife safari with Prime Safaris & Tours. The experience whas fantastic. Our guide Herman new all the birds by sound and side guides he arranged to go with us new where to find the diffucult species. The chimpanzee and gorilla tracking was well organised and an incredible experience. Seeing the great apes this close is just amazing. Just about all of my target birds i got to see so the trip was a great succes. The food in Uganda is very good and tasty. Thanks for an unforgettable vacation Herman and Prime Dafaris & Tours.

Daniela I   –  
Romania RO
Visited: June 2022 Reviewed: Jun 23, 2022

Email Daniela I  |  35-50 years of age  |  Experience level: over 5 safaris

Best tour operator with the best guides
5/5

Our 9 days tour was perfectly organized by Cate from Prime Safari. We weee for the second time in Uganda, but this time all organized activities were excellent experiences. Lodges we stayed in around the national parks had very good services. I can see an improvement compafing to 2018 when we first visoted Uganda with Prime Safari agency. I recommend everybody to visit the Pearl of Africa for an unforgetable experience!

Stefan   –  
Germany DE
Visited: March 2021 Reviewed: Mar 20, 2021

Email Stefan  |  35-50 years of age  |  Experience level: 2-5 safaris

Simply overwhelming!
5/5

I traveled to Uganda during the Covid crisis, of course feeling slightly queasy; and then it was all just overwhelming! I booked my two sections of the trip with Prime Uganda Safaris, just as I did four years ago when I first traveled to the country where there is never a boring moment.

Prime Safaris is one hundred percent recommended. They offer the most amazing trips within Uganda, whether short or long. I had a special request for the greater Kampala area, no problem, Cate can do magic. Simply send her an email, then you already feel the friendliness of the Ugandans on your screen. No money grubbing.

I had one day Entebbe and three days Mweya with Queen Elisatbeth National Park safari. Those were days I will never forget. Just like the previous speaker from Korea, I had Dennis as a tour guide. The man is a blast, a highly intelligent and always friendly guy, just like Anasjas (spelled right?) four years ago. During the game driving Dennis had 50 eyes, he always spotted the animals immediately. Lions, hippos, antelopes, elephants, buffalos and birds without end. The program included a boat trip on Lake Edward. Thank you folks from Mweya Lodge, too! A great view of the lake landscape from your own terrace.

My tip; on the way maybe a few steps through the small villages, where there is maybe no Big Ben and no Eiffel Tower, but the Ugandan everyday life with smiling people.

Thank you, Cate! Greetings to your family, we were all able to greet each other briefly in the lobby! I will come back! Thank you, Dennis, it was a pleasure to have your company!

sebastian la rosa   –  
Argentina AR
Visited: March 2020 Reviewed: Apr 2, 2020

20-35 years of age  |  Experience level: 2-5 safaris

attention to every detail!
5/5

We did a 4 day tour (Nyiragongo volcano and Gorilla trekking)
We had just finished tow tours before this one, so we were expecting average, but we were wrong.
Cate had every detail sorted out and even a present for us.
Godfrey picked us up, awesome driver and great companion, our trip to Rwanda border was super nice and the food included was 10/10
specially at Kibumba camp.
they volcano and the gorillas are spectacular, so if you are looking to go there Prime is an awesome company, we did a midrange tour and it felt luxury to be honest.

Average User Rating
4.8/5
Rating Breakdown
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