Safari Customer Support Team
B2C Adventure
- Offices In:
- Size:
- 50-100 employees (Founded in 2012)
- Member Of:
- IATA, TATO & TALA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $400 per person per day (USD, excl. int'l flights)
Reviews
CA
Email Tom | 20-35 years of age | Experience level: first safari
Incredible Private Luxury Kenya/Tanzania Safari!!!
Me and my partner spent 13 days on a private safari tour of Kenya/Tanzania, organized through Bush2City Adventures and what an incredible experience it was.
We dealt with Jackson during the planning process, who was so quick to respond to all of our questions and optimize the itinerary to ensure we had the best experience on safari. He also provided guidance on how to obtain our Visas to enter Tanzania and Kenya and frequently checked in with us to ensure all our needs were met.
All of the guides we had were absolutely incredible. Nick took us around Nairobi on day one, then George took us to Lake Navaisha and Nakuru. Simon showed us the Masai Mara and Amboseli, and Nickson took us exploring around the Serengeti and Ngorongoro Crater.
They were all very experienced guides, each with over 10-15 years of experience running Safari tours. It was incredible how they would spot the animals from such far distances. I really appreciated how they would give additional context as to why the animals were behaving in certain ways or explain key facts about the animals.
The game drives were all incredible and I appreciated how the guides really tailored the experience to what we wanted. Sometimes they would let us go for longer drives when we weren’t ready to go back, they always had a nice stock of alcoholic/non-alcoholic beverages and often served us luxury hot lunches with wine or beer (which many other tour companies didn’t seem to do!).
Every game drive delivered some sort of new, interesting experience. We saw so many cool things like lion hunts, leopard bringing it’s prey up a tree, multiple Wildebeest river crossings (which was such a life experience to see!) baby rhino’s, baby lions, baby cheetahs, cheetahs feasting on a kill and the list goes on!
We also had a few add-on experiences to our package, all of which were just incredible. We visited the Giraffe Centre and Elephant Orphanage in Nairobi, as well as the Karen Blixen museum. We visited a Masaai tribe in the Mara, learning about how they live and their cultural traditions. We opted to do a hot air balloon ride in the Masai Mara and in the Serengeti, we had a beautiful dinner set-up in the middle of the wilderness (which was scary, but beautiful and felt safe since they had rangers patrolling and monitoring the area around us).
Without these incredible and very knowledgeable guides, we definitely would not have had such an amazing experience. I’ll also say that Bush2City has very new, clean and well maintained safari jeeps.
All the lodges and camps were so luxurious with incredible food and stunning views. The people at every lodge or luxury tented camp were so friendly and provided just the most incredible service.
I truly felt like this Luxury Safari was the experience of a lifetime and I credit Bush2City Adventures for making that happen! I’ll definitely be booking future African tours with them again. Thanks!
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Email Jerry | 65+ years of age | Experience level: 2-5 safaris
Our tour operator was amazing, providing a great experience, ultimate flexibility at a fair value.
Our experience included detailed discussions during the planning stages, both via email and Skype. Jackson was a very good listener, providing prompt, accurate and valuable feedback for a group of six individuals through one main point of contact. The tour was flat out, amazing! We saw so much, experiencing both the animals as well as the people, enjoying the wild as well as the cultural with the local villages and tribes. The accommodations selected were wonderful, a blend of luxury and comfort, as we had requested, but always comfortable with excellent staffs, fantastic food— a chef at every site ! The guides were great at animal spotting but also were kind and considerate, always going “ the extra mile” to make sure we were taken care of during our time in country, whatever our needs… I guess the real statement is… I would not hesitate to both recommend Bush 2 City Adventures, but I am planning on using them again!
CH
Email Lisa | 20-35 years of age | Experience level: first safari
Gorgeous safari with Bush 2 City Adventure
The safari was incredibly beautiful from start to finish. Already the planning went smoothly, Jackson has responded to all our questions and ideas and has adapted the route optimally to us. On site, the pickup at the airport went without a hitch, we had a great guide with a lot of experience and knowledge, who showed us the most beautiful corners of the national parks. All accommodations (mostly tented camps) were very nice in unique locations and great facilities (here we had left everything to Jackson for planning, very good quality for an affordable price). We spent a total of 9 great days on safari and were able to see the diversity of the different parks including many different animals and breathtaking moments. It was an unforgettable experience and we can only recommend Jackson and his team to everyone! Thanks to Jackson and our guide and driver Azizi!
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Email Ronit | 35-50 years of age | Experience level: first safari
Absolutely fantastic!
Jackson was amazing to work with. He custom tailored anything we requested. The guides he provided us with were incredible. They were welcoming, warm, took us to see amazing, remote places. We got up close and personal with the animals. I highly recommend this company.
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Email TIFFANY | 35-50 years of age | Experience level: first safari
Fantastic experience with Bush 2 City Adventure!
We were two couples traveling together on the trip, but meeting in Kenya from the US. Unfortunately, due to travel issues (not booked by or related to Bush 2 City), my husband and I barely made it there in time to leave for our safari. We were quite tired and had had an insane experience over the previous several days to get there, and our checked luggage had not arrived when we got there. Once we met with Bush 2 City in the lobby the morning we were leaving on safari, everything got much easier.
Luggage situation - they took a copy of the baggage claim file, and once it arrived in Nairobi, were were in Masai Mara, and they were able to pick up the luggage from the airline, transfer it to a smaller airport, and have it delivered to us at the Masai Mara airstrip. This took very little from me to have to sort out, and I can't tell you what a weight off that was and how much I appreciate all of the things that I'm not aware of that went on behind the scenes to make that happen.
Guides - We had two guides, as you switch guides and vehicles at border crossings. We had Kevin in Kenya and Nickson in Tanzania. I can't say enough good things about both of them! You spend a lot of time every day with your guides as you are all in a confined space of a Land Cruiser for many hours. Both Kevin and Nickson are bright, articulate, and personable. We are very conversational folks and ask a lot of questions. I don't think there was a question that Kevin couldn't answer! You'd be lucky to get either of them as guides on your trip!
Accommodations - We chose the semi-luxury option for our trip. Most of the places were great. A constructive piece of feedback I'd offer is (if possible given availability, etc.) not booking so many nights back to back within the same chain. The food options between them are very similar and become repetitive after so many days/nights.
Overall - We had zero issues working with the company to set up this adventure, had zero issues with them during the trip - only many positive things to say! We would absolutely recommend them to friends and family, and if we return, would 100% work with them again.
Email Olivier Candeel | 20-35 years of age | Experience level: first safari
Perfect service and all inclusive.
Everything was as promised. From pick-up till drop-off everything was perfectly arranged. George was very helpful and a great driver & guide during our safari. Would highly recommend.
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Email Kristie | 50-65 years of age | Experience level: 2-5 safaris
Consistent superb service!
What a trip! In February 2023 I completed my 4th safari with Bush 2 City Adventure. For this safari I traveled solo, returning to Tanzania for 15 days. I revisited Arusha National Park, Tarangire Park, Ngorongoro crater, Ndutu (for the first time,) and the central Serengeti. Probably my best safari yet! Jackson helped me plan a relaxed yet thorough itinerary, choosing superb accommodations and a variety of activities. The safari was a drive in, fly out-decreasing road time back to Arusha. The planning was impeccable, from airport pick up to drop off.
My guide Said, who had been my guide for my first safari 5 years ago, was as incredible as before-outstanding driver, very familiar with the parks and the wildlife, superb spotter, as well as courteous and witty. Although I traveled solo, I felt like I was traveling with a friend.
In addition to the game drives where I once again saw the Big Five, I encountered several other critters not seen on previous safaris, did a night drive in Tarangire, walking safaris in Tarangire and Arusha National Park, as well as canoed on the small Momella lake in Arusha N. P. I highly recommend the canoe excursion if you have time. It is a wonderful change of pace!
The Land Cruiser was in great shape and ran well. Bush lunches were either a superb lunchbox (infrequent) or more often, a hot meal complete with meat, vegetables, rice and pasta, bread, fruit, juice and wine! (I noted more than one envious comment about my picnic wine.)
As before, Jackson met with me at the end of the trip to make sure everything had gone well, discussing the flow of the trip, the guiding and the accommodations. Since it was so perfect, safari number 5 is already being planned!
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Email Richard | 50-65 years of age | Experience level: first safari
Bush 2 City provides excellent service and easy to talk with to give you the perfect experience.
Our experiences with Bush to City came from a recommendation. Jackson was so easy to work with, communicate, and explain what we wanted. He was easily able to give us the right experience. Also, when we asked for a few special things to celebrate an anniversary and birthday he really did a great job making sure it was a unique experience.
We also went to South Africa. Jackson explained he does not do this and provided the perfect recommendation for someone to help us.
All communication was on WhatsApp and email which was much easier than one might think. And it saved a ton of time.
Also, ask for Jacob to be your guide! He was amazing and he's now like family.
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Email Victor | 65+ years of age | Experience level: 2-5 safaris
We had a great experience with Bush 2 City Adventure and highly recommend it.
We just got back from our private 12-day safari to Kenya and Tanzania organized by the Bush 2 City Adventures . The trip was great and what we saw and experienced in East Africa exceeded all our expectations. Jackson spent a lot of time and effort to create a perfect itinerary for us. We kept changing our safari starting time and our lodges preferences and Jackson was quick to make all the needed changes. He provided a number of invaluable suggestions and helped us all along in our planning process.
Our guides Gideon in Kenya and Said in Tanzania were excellent and we highly recommend them.
I think that Bush 2 City Adventures is an exceptional company and deserves more than 5 stars. I highly recommend it to everybody who is planning trip to East Africa.
CA
Email Natasha Reiche | 35-50 years of age | Experience level: first safari
B2C Safari - safari planning perfection!
Martha and Jackson at Bush to City Adventures planned and executed a perfect custom sadari for our family (2 adults and 2 kids (11 and 14)! They recommended lodging to fit our budget and suggested extra cultural activities to help enrich our trip well beyond the amazing wildlife we saw. They were patient when I had many questions during the planning process and ensured the execution of the trip was flawless. They went over and above to celebrate our sons 14th birthday while on safari. Our guide Nickson was super knowledgeable and a lot of fun to hang out with. The safari was perfect and they were less expensive than many other companies we looked into. We would definitely recommend using Bush to City for your safari adventure. You will not be disappointed!