Baboon Budget Safaris Team
Baboon Budget Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2006)
- Member Of:
- KATO, KTB & Ministry Of Tourism
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $700 per person per day (USD, excl. int'l flights)
Reviews
IE
Email Peter | 35-50 years of age | Experience level: 2-5 safaris
A professional safari tour operator with a decent office and spartan accommodation
Despite the four star rating of the Baboon Budget holidays, their freelance guide Titos deserves the full five.
He understands fundamental rules of customer care.
He is punctual, delivers the programme as it was outlined to a client.
He posseses a good local knowledge regarding the visited places, nature and beyond.
His English is of good standard and handles the vehicle professionally. This is something you will appreciate on the roads in Kenya.
Having a professional background in outdoor activity instructing and management I would happily employ Titos myself.
As for the overall performance of the company itself.
We had booked a six day private safari tour which has brought us to Massai Mara, Naivasha lake, Nakuru NP and Amboseli National Park.
This was a great selection of Kenyan experience and the company delivered it as presented in their quotation.
The communication prior to the tour was perfect and Dennis was in touch along the tour as well.
I have taken one star off from the best rating due to few events and suggestions.
There was a confusion at the initial briefing in their office about the type of the product booked. We were promised a private tour, however the representative seemed to have us scheduled on a group tour.
The last thing you want after tiresome journey is haggling about the basics, having children besides you.
This was rectified immediately by the owner.
Another thing which dashed our experience was my delayed luggage. I asked BBS to look after the delivery of the luggage considering it a courtesy since the delivery would be happening along the regular routes of the operator. This is based on own my experience from my former employer's customer service operating similar tours around Ireland.
I was hit by a hefty charge of about €50 at the end of our tour. I could have had the luggage delivered free of charge by the airlines instead.
One more rant about the accomodation in Nakuru hotel. The receptionist has allocated a room with a double bed and single bed to a family of four. The hotel manager fixed this for us after a complaint. The bathroom cleanliness in this place could improve.
Miti Mingi camp tents were quite tight, however I believe this could have been dealt with if we complained to the camp manager.
Then again a customer should be provided with a sufficient standard without the need of pointing out flaws and anticipating client's needs in the first place.
The Nyati safari camp was at a high level of service provided with spectacular views of Kilimanjaro.
We had a great adventure with BBS.
I would recommend and use them again.
IN
Email Sahaj | 20-35 years of age | Experience level: 2-5 safaris
Our 5 days in Kenya // Excellent tour but can be improved
Our experience with Baboon Budget Safari was great, but it surely can be improved. We have booked 5 days tour with them. The owner Dennis and his team were very nice to us. Their response time was also quick and helped us with every doubt. On the last day too, Dennis arranged a vehicle for us to cover some other locations in Nairobi at an extra cost.
The driver was on time to pick us up at the airport. Our only bad experience was that the driver was not able to understand our English. He knew little English, and communicating with him was a problem. This continued for all five days. He even missed our lunch location but then Dennis arranged our lunch at a different location. But still, we lost time in the same.
But the driver was a very good-hearted person. He went the extra mile and even did offroading so that we could see all the animals. The effort was visible in him. He even asked other drivers about the spot of animals and then drove us there. He was with us at all times, and lastly drove us to the airport on time.
In short, I can recommend the Babbon safari to any traveler.
Babbon Safari- You guys can help improve the driver's English and provide him with internet access. He did not have Internet, hence he can't use Google Maps either.
HK
Email Yung | 20-35 years of age | Experience level: first safari
Good driver, good experience but fair company
Our driver Anthony was good, reliable and responsible. He tried his best to get us da best place to see the animals! We saw the big five! The animals were so closed to us! Amazing
As for the company, it’s just fair cuz I wasted so much time on the payment in the office. They would convinced you to take money from the bank rather than paying by card so that they can charge you more from the rate. So remember to bring enough USD/EURO if you don’t want to waste your time on the bank. This happened to other tourists from other companies too. They play the same.
One more thing you need to expect is that you’ll stay with other tourists from other companies and they might have different schedules, so you will not follow the exact schedule that they’ve sent you.
But the only thing matters is the driver and the ppl staying with you in the tour! So gd luck!
Highly recommend Anthony btw.
DE
Email Polly Carol | 65+ years of age | Experience level: over 5 safaris
Very Good
I booked a last minute three day safari to Amboseli National Park.
The Ol Tukai Lodge was very good and the staff and service excellent.
My driver and guide for the trip was very good and I was lucky enough to see lions and cheetah
close up. on the second day the clouds lifted and I had a lovely picture postcard view of Kilimanjaro. For me this was a very worthwhile trip . Thankyou Lizzie
(organiser) and Boniface my guide for the trip.
US
Email Matt | 20-35 years of age | Experience level: first safari
Anthony was fun, professional, and very helpful, great guy.
The Safari was excellent and loved getting close up views of the animals. It was great that they could work together to find all kinds of hidden animals to go see. The other parts of it were just ok (the food, other services, etc) and the village visit was interesting but unfortunately filled with all kinds of asking for donations and pressure to buy things. Our driver Anthony was great, professional, helpful, and fun to talk to.
TH
Email Bella | 20-35 years of age | Experience level: first safari
It was great
Me and my friend very enjoyed so much we recommend Baboon Budget Safaris
ES
Email Kiowa fiala | 20-35 years of age | Experience level: first safari
Excellent service for the price
The only thing i didn’t like where the lunch boxes they prepared where mediocre, other than that everything was amazing.
Email Hannah | 20-35 years of age | Experience level: 2-5 safaris
Brilliant and well worth the money!
I cannot thank Baboon Budget Safari enough for making my first two weeks in Kenya so brilliant! Of course the accommodation was basic but thats what you're paying for. The team look after you every step of the way from airport pick up to finishing in Nairobi, Tabitha was available by whatapp whenever I needed her to sort out buses and pick up times etc, really settling for any solo or new travellers. Mansur was my guide and he was fantastic making sure we saw as much as possible! The itinerary does change depending on weather etc but I still did everything as arranged just in a different order. thank you Baboon Budget!
Masaai Mara Park and Amboseli Park were awesome! Joseph was an excellent guide and driver-a star!
I consider myself the kind of customer that pays attention to details - Baboon was recommended by a colleague and I started talking to Denis who put me in contact with Susan for the reservations. She was very professional and understood my concerns about the itinerary and other things. The first part of my program in Kenya went really well. The driver/guide Joseph was really good, the Meridian hotel in Nairobi was quite comfy, Miti Mingi Eco Camp in Masai Mara was a fair choice as recently renovated and Kimana Camp in Amboseli has a nice crew and an astonishing view of Kilimanjaro when clear. Some improvements with communication along the way would even improve the experience. I do hope that my time in Tanzania will be as great as in Kenya.
TH
Email Sarut | 20-35 years of age | Experience level: first safari
Amazing experiences with breathtaking views
Dennis is very nice and flexible in arranging the trip suiting to my requests. It started smoothly since the driver, Bonface, picked me up from the hotel, then the ranger, Simon, brought me to Naivasha, Maasai mara, and Amboseli. During the 6 days safari tour, it was amazing gaining wonderful experiences in Kenya. Thank you so much once again.
