Reviews

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Farida   –  
Russia RU
Visited: March 2015 Reviewed: Mar 10, 2015

20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Farida and not that of SafariBookings.
Overrated. Had no luck with a guide driver.
2/5

So the main complaint is about information. It seems that our guide driver Matu was a lier! Or a joker, but it was not good that information about animals he gave us and other guides gave was very different. As not an local we cannot prove anything so it was kind of unfair. Also, he was late every day. Talked a lot with somebody on the phone and with other drivers. It was very uncomfortable to travel with him. He never commented his actions. We were driving about 3 hours under the hot sun with no words where are we go and what a going to do. And he had very bad accent. He always said "glass" instead of "grass" and other words.
Also it is a complaint about hot drinks. It was highlighted in the contract that drinks like sodas and beers are not included. But they didn't say a word that hot drinks are not included into lunches and you should buy it!
But they gave us a better price for that time. But at the same time the hotels and camps they are providing are so poor and incomfortable. Other proc is that they didn't want a prepayment (you know that e-payment systems are not brillliant in Africa) and the water was included in price.
I want to say a big thanks for Vinsent.

Reply from Jocky Tours and Safaris
Reply from Jocky Tours and Safaris
Posted on Mar 13, 2015

Thank you Faridah for your honest feedback about your safari Experience with us.We have made follow up with our guide Matu and found out that he indeed acted very unprofessional.All the drinks were included and you were not supposed to buy any drink by yourself,Matu says he didn't read the program well,which is nonprofessional. About "glass" and "grass" its his local/native language accent influence which we regret and apologize.We also apologize for learning that the hotels and camps we recommended you to didn't meet your expectations,though its because of the budget you wanted.
Thank you again for your honest feedback that will help us better/upgrade our service,We have suspended Matu for being unprofessional and sincerely apologize for any inconveniences caused to you.
We would like to invite you or your friends back to experience better service.Again Thank you Faridah

late_life_nomad_canada   –  
Canada CA
Visited: March 2015 Reviewed: Mar 16, 2015

Email late_life_nomad_canada  |  50-65 years of age  |  Experience level: first safari

Professional Camping Safari
4/5

As a senior single female I found the camping experience to be very comfortable and safe. I was very pleased with the cleanliness of the tent and the beds and bathroom with hot water shower adjoined to the tent.

The game drivers worked hard to reach every interesting animal encounter/occurrence of the day. I did the 4 day 3 night safari and was thrilled to witness lions mating, several lion kills, a leopard, a mother cheetah with 4 babies and much more. The birds are spectacular as well. I had 2 different drivers and they never gave up the chase to find great animal encounters and then wait patiently until everyone in the vehicle had taken all the photos they wanted.

Meals were filling in a serve yourself style with lots of tea and coffee included. Other beverages were available for purchase. The staff at the camp was very efficient as well as friendly and polite.

Overall this was an extremely good experience and I will recommend Jocky Tours to my friends as a trust worthy, well priced, good value for money company

Bulgaria   –  
Bulgaria BG
Visited: March 2015 Reviewed: Mar 16, 2015

35-50 years of age  |  Experience level: first safari

Wonderful experience
4/5

We had a private safari to Amboseli and Tzavo West organized by Jocky and enjoyed every minute of it. The minivan was comfy as can be with a professional driver who took very good care of our comfort and safety. With his persistency and experience he managed to show us all the animals we wanted to see including a lioness and a baby lion, which are not so many in Tzavo. The lodges in both places were ok, but one can pay for a more luxurious accommodation. We had all the costs negotiated from the beginning and were not asked for anything in addition. Reliable company

yudaina1   –  
Japan JP
Visited: March 2015 Reviewed: Mar 26, 2015

Email yudaina1  |  20-35 years of age  |  Experience level: over 5 safaris

good and recommend commpany
5/5

This is second time used a Jocky Tours.
Always they pick up me at airport at on time and tour cost is cheap.
At safari, almost driver is kind and friendly, they do best to find a animal.
If you can use this company, you can spend good time in Kenya.

Fiona   –  
Qatar QA
Visited: January 2015 Reviewed: Mar 26, 2015

20-35 years of age  |  Experience level: 2-5 safaris

A Wonderful Experience
5/5

From the moment we were collected at the airport, everything ran smoothly with Jocky Tours. They brought us straight to the office to pay for our trip. As our tour was not starting until the following day, we had one day/night to explore Nairobi. The company arranged for a taxi to bring us to our hotel and collect us again that evening for dinner. We were brought to Carnivores restaurant which we thoroughly enjoyed. The following morning we met our guide, Martin, for the first time. He was fantastic! We were extremely well looked after and his knowledge of the Masai Mara was incredible. I would highly recommend Jock Tours and in particular I would put in a request for Martin, as I don't think you could ask for a better guide!

Marie Visited: March 2015 Reviewed: Apr 9, 2015

3 day Masai Mara
5/5

We had such a good time on this trip. Even though we paid the lowest price for a safari we could find (and were therefore not expecting the best), we couldn't have asked for a better experience.
Everything was included, except for drinks, but since we don't drink much, this didn't bother us. But there is always free coffee, tee and hot cacao.
Our driver/guide was super cool, making sure we would see everything and up close. Since we came during the low season there were very few tourists there, but we got lucky with the weather, which means we had the occasional lion or so to ourselves.

Karen   –  
Kenya KE
Visited: April 2015 Reviewed: Apr 13, 2015

20-35 years of age  |  Experience level: first safari

Good budget safari tour for three days/2 nigths at the Maasai Mara
4/5

We had a great time at the Lenchada tented camp managed by Jocky Tours and located close to one of the gates of the Game reserve. The driver (Peter) was nice and made an effort to come up close to the animals (i.e lions and cheetah). It was a very wet Easter weekend (rainy season) so there were many safari vans around and a good number of them got stuck in the mud a couple of times.

Despite all this, we managed to see most of the "big five" and some other herds of animals. Overall, the camp was good. We paid for budget accomodation so we didn't expect more than the basic necessities. The food was good throughout our stay, no complaints.

The only downside was that it rained for two days straight which made it impossible to do a full game drive as the vans would get stuck in the mud if we tried to come closer to the animals... I would recommend Jocky Tours as they have been in the business for a long time and offer great budget safaris.

William from USA   –  
United States US
Visited: March 2015 Reviewed: May 5, 2015

Email William from USA  |  35-50 years of age  |  Experience level: first safari

Great Safari tour and wonderful experience!
5/5

We had a school group of 3 families; 6 parents and 4 young kids. I'm one of parents and the coordinator handling the tour arrangement. I contacted several Safari tour companies and Jocky Tours is the best from beginning, in terms of timely communication, knowledge and price. The company representative Minneh is very professional and responsive to all my questions. We arrived in Kenya in March for a 6-day tour, from Masai Mara to Amboseli. They picked us up at the airport at midnight, and dropped off on the last night, everything went smoothly, and it was a great Safari tour, seeing all kinds of wild animals and sceneries. Both parents and kids were so happy about the whole experiences and arrangement by the tour company. Our driver/guide Steve is exceptionally good, great knowledge, easy to talk, has sense of humor too.
Although it is a budget tour company, but to our request, they booked luxury and mid-level hotels , and still the best price, tour package, and quality of service.
Overall, this is a great and reliable Safari company. I would use them again, and highly recommend them as well. Thanks!

Matthew Frost   –  
Australia AU
Visited: May 2015 Reviewed: May 16, 2015

20-35 years of age

Best Value Safari!
5/5

John our guide picked us up from Nairobi, ad after an 'african massage' we arrived at our very comfortable tent.
With each safari drive we saw different animals with our guide stopping for perfect picture locations. Great value for money with a smiling guide for a recommended budget trip. We saw 4/5 of the big 5

Galina   –  
Russia RU
Visited: May 2015 Reviewed: May 24, 2015

20-35 years of age  |  Experience level: first safari

Very good organization of safari trip and friendly guide
4/5

This safari tour was very good. Thanks all employees of Jockytours! No complaints! Interesting trip with many animals and good weather! Our guide driver fulfilled all requests and told us many things about animal world! With the camps and meal we had no problems. Everything was in order! We can say, our safari tour has been well planned.

Average User Rating
4.9/5
Rating Breakdown
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  • 3 star 7
  • 2 star 4
  • 1 star 6
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