JOCKY TOURS TEAM
Jocky Tours and Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2002)
- Member Of:
- AMREF & KWS
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $50 to $200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
CA
Email Candice | 35-50 years of age | Experience level: first safari
Budget customer service is what you should expect
Day 1 of the 7 day Safari with Jockey Tours my husband and I were picked up from our hotel on time where we were then taken to the head office which is downtown Nairobi, very busy and no parking. My husband told the driver (Peter) that I had medical issues with my back and then he was then pushed off to pay the remainder of the safari, leaving me at the 4x4 with our luggage. I was immediately told that one of my suitcases would not be accommodated and needed to be left behind. I was then forced to make fast decisions on my luggage and had no room for my special order pillow and my TENS machine (all needed for my medical conditions) settling on my much smaller heating pad and blister packs of medications that I absolutely needed for my back/neck issues. We then head out with Peter and the 7 others ( although all Jockey Tours advertising we read for the 7 day tour said MAXiMUM 6 ppl on tour) maybe if it was only 6 I could of brought all my needed medical equipment……..
Peter and the 7 tourists continue onto the roughest road I have ever been on while driven in a 30plus year old 4x4 Land Cruiser that the seat my husband and I sat in had metal springs which was felt through the worn out padding, my lap belt buckle would only 1-10 times properly latch and the truck had no shocks anywhere on the vehicle as we witnessed the driver on 3 occasions pull over in an attempt to fix the back shocks that completely broke and were dragging. We then proceeded to the night safari at Masai Mara park were during the drive thru the park, Peter who was told about my medical issues managed to hit a bump so hard that it bounced me out of my seat to the floor of the truck where I hit my left hip. Finally making our way to the tent camp, we noticed Peter to be constantly on his cellphone talking to various callers like mama and luv as I was sitting directly behind him and could see which were work and others that clearly weren’t. I only bring this up because on the drive back to the camp he almost had a head on collision with a motorcyclist, narrowly missing a fatal collision and this was the first day. Day 2 I had to miss the village walk to rest my bruised hip and sore back, I could go on about numerous other things but I want to focus on the main issues. It only got worse from here and we left the safari on the morning of day 3 after another hideous road was taken as a “short cut “ as Peter described to us because the tarmac was too long to take. This was only revealed after yet again he was reminded of my back issues and that we were done. He tried at first to say the roads to Amboseli were bad but then when he realized we were serious about leaving the tour he then tried to convince us that the roads would be that bad. Fool me once and I was in so much pain that we knew I was done. After staying in bed from the time we were dropped at 1100 until the next morning at 0630 and still unable to walk without bawling, my husband was told we would have to pay $85 USD to take us back to Nairobi to pick up our suitcase then go to a hotel that we also had to pay out of pocket since all the office offered us was a “sorry”. When we got to the hotel we went to pay with a $50 that Peter had given us that morning for a park fee he supposedly had issues getting into and my husband being nice volunteered to put on his credit card and then given cash from Peter instead. The driver (Daniel) hired by Peter and supposedly associated with Jockey Tours said he would not take that specific and only $50USD we had as he didn’t think the bank would take it…. Like I said just bad customer service on every level.
Email Sofia | 35-50 years of age | Experience level: first safari
Efficiency and professionalism, easy to book and arrange your needs .
I'm beyond happy with my overall experience with Jocky safaris tours .
From the first contact with them until the end of my tour they were brilliant.
I've no words to express my gratitude to them professionalism and effort to make my experience unforgettable.
From office people, dear John our tour guide , hotel staff everything and everyone were exceptionally amazing .
Once again many thanks.
CN
Email Haonan | 20-35 years of age | Experience level: first safari
Vert professional, patient and with passion
The price is very reasonable and the communication response is timely. The guide Albert patiently explained to me the knowledge of various animals and local culture. He is a very good driver and can take us to the best place to watch animals. The hotel and tent are very comfortable. It was a very unforgettable experience.
Email Colin | 50-65 years of age | Experience level: first safari
Simply fantastic! What a few days….
Our driver Albert was amazing always seeming to be in the right place at the right time to ensure we managed to see so many different animals up close. My wife and I thoroughly enjoyed the few days we had at at Masai Mara and lake Nakuru. Would definitely recommend.
US
Email Queen | 35-50 years of age | Experience level: first safari
Johny Johny, yes, Mrs. Queen. CAN WE safari AGAIN?
My experience was fun. Mr. Johnny was excellent with the children they played with. I spied and won financially. I will never use another tour guide outside of Mr. Johny. Oh, and his Swahili is amazing.
MA
Email Oussama | 35-50 years of age | Experience level: first safari
absolutely incredible
Our safari experience was absolutely incredible! Everything was perfectly organized, and the landscapes and wildlife sightings were unforgettable. The real highlight was our guide, Evans — he was extremely knowledgeable, professional, and passionate about the wildlife and the environment. Thanks to Evans, we learned so much and felt truly connected to the places we visited.
I highly recommend this safari experience to anyone looking for an authentic and well-guided adventure!
CA
Email Pier | 20-35 years of age | Experience level: first safari
Excellent value for the safari provided
Value for money was excellent, we saw all of the big 5 and the lodging provided were good. For the price paid (budget safari), the food was alright even if it was really similar for the 7 days of the safari. Our guide Kikitu was really knowledgeable and provided an excellent service.
The only negative thing was Hell's gate national Park which we was presented as being able to freely roam around the park with many interesting attractions. In reality, we had to pay extra(30 usd per person) for a local guide to see the canyons in which we walked only 15 minutes and cycle to and back from the canyon. We had hoped to go the hot springs but couldn't according to the guide for lack of time.
In recap, for the price paid, we were extremely satisfied with the safari in general and would recommend Jocky Tours to our friends and family.
IT
Email Alessandro | 50-65 years of age | Experience level: first safari
Best experience ever
Francis is the number one! He has a great attitude and went above and beyond to show us all the animals. He was also very helpful to all the other guides. I’d definitely choose him again for other safaris. Yo!
IE
Email John | 20-35 years of age | Experience level: first safari
Top class
Great value for money, tour guide ( Joseph) was very knowledgeable, accommodation was very good. A lot of travelling but lots to see along the routes. Overall a once in a lifetime experience
RU
Email EMELIANOVA MARIIA | 35-50 years of age | Experience level: first safari
The best trip Safari
I am very happy because these are crazy emotions.
Hundreds of animals, the big five, and our super guide Geeman.