Safari.com
- Office In:
- Size:
- 20-50 employees (Founded in 2000)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $67 to $1,061 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Emile | 20-35 years of age | Experience level: first safari
Great safari trip and great value
My two friends and I had a great time on our Safari, thanks to the help of Giada and the Safari.com booking team. We very much enjoyed our 3-day stay at Kapama River Lodge and would recommend this service and Kapama to anyone. Thanks again for helping us enjoy a wonderful trip!
NZ
Email Lea | 50-65 years of age | Experience level: first safari
A truly wonderful wildlife experience with fantastic, incredibly knowledgeable guides!
As mentioned above we really had a wonderful time. Everything was up to expectations or exceeded expectations. Communication and service from Safari.com was faultless. Tydon safari camp and bush camp were incredible! The food was absolutely delicious (I am a coeliac but that was no problem - the women cooked scrumptious gluten-free food for me without the blink of an eye.) The guides who took us on safari drives and kept us entertained in the evenings were fantastic - their knowledge of the flora and fauna was absolutely outstanding and incredible! Our only regret was not booking for a longer stay! We will definitely be returning! Thank you so much!
Email Bev | 35-50 years of age | Experience level: 2-5 safaris
Unforgetable experience
From start to finish everything was flawless. Giada at Safari.com was so helpful, always providing a prompt response to my emails, and happy to provide customised options for us. Tydon safari camp is a lovely small camp, good accommodation & food, and a friendly helpful team of staff. The guides were great, Benji in particular, who tracked down some amazing wildlife including our dream leopard! We did a 5 day stay which I think was about the right length of time. Would definitely recommend and would return
Email Matt D | 35-50 years of age | Experience level: first safari
Customer service on a whole new level!
We initially made our enquiry via the Kruger Park website and received a very quick response from Giada. From that moment on she worked tirelessly to deliver an itinerary which met our brief exactly and as this was our first safari, offered excellent advice to ensure we were making the right decisions. As I am based in China, Giada and I often spoke at rather anti-social times for South Africa and regularly on weekends - she made herself available at any time to respond to our (many) questions. Following our booking, Giada kept in regular contact to offer advice and then throughout the trip she ensured everything was running smoothly. I can honestly say that it was one of best examples of excellent customer service I have ever experienced from the start to the finish and Giada was able to not only deliver an amazing itinerary but also pre-empt and anticipate our questions and concerns. Thanks to her hard work and determination to ensure she met our brief, Giada created the trip of a lifetime and I would have no hesitation in recommending her and the team.
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Email Boyana B. | 35-50 years of age | Experience level: first safari
Call it the Tourist tax on pricing, especially when you see what you get for it
The safari's and guides themselves were great. Thank God I only did the 2 night, 3 day stay. The accommodations are terrible! I'd met a couple on the way down that did the cheaper "tented" version. There experience was much better- and cleaner. For the price you pay, you'd think it would be a stunning room. It is not. The locals I know in Cape Town informed me what it actually costs a local to do this for them. They tourist price us of course and
I'd be fine if I had a beautiful room with an amazing bed and stunning accommodations. This was 2 dirty not even the size of single bed beds, no frame to them, no skirt on the bottom box spring showing it for all it's dirtiness, a dirty shower, dirty walls, old dirty looking towels (they were clean but the vibe felt gross), everything felt dirty. I paid almost $800 for those two nights & not really 3 days. I thought that would mean a beautiful sleep in beauty. We all chatted over dinner on the condition of what we got and felt the same. My recommendation- book a stunning hotel separately. Book the safari's separately. it'll be the same or cheaper. And you can self drive as well but you'll miss out on the amazing information the guides give. You don't need to be suckered into this - some research and a tiny bit of effort and you can avoid all this bs.
Email Colin Ward | 65+ years of age | Experience level: first safari
Overall, a very professional and smoothly run operation
The standards of accommodation and travel arranged for us were excellent and met all expectations. The Kruger park lodge at Hazyview was probably not the best choice for us on a short stay as it more suitable to long stay, self catering families than a couple on tour.
A minor discrepancy with a car rental company over billing still not resolved.
CA
Email paula da silva | 65+ years of age | Experience level: over 5 safaris
fantastic experience. excellent service.
Excellent. Fast. Professional.
Thank you.
See you in July 2018
Email Queenslanders | 50-65 years of age | Experience level: over 5 safaris
Helpful and cheery, variable in communications
We did self cater, self drive to Kruger.
Service was helpful and upbeat. Booking consultant was very enthusiastic and friendly. Information regarding the cost conservation fees for foreigners could have been more specific. Generally, given we had an unfortunate cancellation the outcome has been favourable and Kruger.com assisted in the credit.
We enjoyed our Kruger visit.
US
Email Rebecca Shedd | 50-65 years of age | Experience level: first safari
Everything but a Unicordn
We stayed at Jock Safari Lodge for our trip to Kruger National Park and that decision made all of the difference. The facilities were wonderful, the staff was outstanding, and our ranger (Jacob) was so amazing that we jokingly asked if he would be showing us a unicorn - since he'd already shown us the Big Five, the Ugly Five plus many other things everyday that we were there it made sense to think he could find a mythical animal too.
The days involve a 5am wake-up call, 5:30am coffee, and out on a drive in the dark to look for absolutely amazing animals. Then breakfast - lunch - tea and an evening drive before dinner. Read the reviews that talk about chilly mornings and evenings and plan accordingly based on time of year.
Our 4 day/3 night stay was just about right. The size of the lodge (12 luxury huts) limits what you can do between drives. The rangers do a great job of communicating where the animals are so no two days were alike.
We worked through a broker for Kruger accommodations and he was thrilled that this property was available for us - we were thrilled as well
AR
Email Monica Janicek | 50-65 years of age | Experience level: 2-5 safaris
good experience
it was a very nice and good experience, we would like to thank Pascal a lot in the communications and service.
At the Skukuza rest camp, Debbie was the best hostess, and FJ and Mathew were great at the games drive