Rose the consultant.
Safari Line Defender
- Located In:
- Size:
- 1-5 employees (Founded in 2013)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $100 to $300 per person per day (USD, excl. int'l flights)
Reviews
Email Esther | 35-50 years of age | Experience level: first safari
Client focused
It was interesting meeting new people in the tour. The guide was well informed and made the tour lively
AE
Email Uzair | 20-35 years of age | Experience level: first safari
One of the best experiences I ever had, best quality, good value for money, friendly and informative
I had amazing experience. I loved the vehicle and the driver who was an amazing guide too and he was very friendly. I loved the vehicle as it was very spacious. My wife, I and my 11 month old kid had it all for ourselves for quite a reasonable price. We saw the animals from the open roof few meters away from us. Communication via text and call with the manager was smooth and easy too. She was very responsive.
ES
Email Borja | 20-35 years of age | Experience level: 2-5 safaris
Nice short safari experience in Maasai Mara
The safari with Safariline Defender Tours was a great experience! Our guide, Ken, was very nice and attentive. He was very proactive to look for the big fives and tried his best to always show us the best views. We stayed at the Lenchada tourist camp, a middle range, adequate lodge. The food and tents were adequate, the staff was very friendly, and the price-quality rate was very good. We would definitely recommend Safariline Tours and Ken as your guide!
ES
Email Miguel | 20-35 years of age | Experience level: 2-5 safaris
I have felt cheated with this service
I do not recommend SAFARILINE DEFENDER to anyone. We did a safari with them and they cheated us with the contract terms. My recommendation is that if you do not pay attention to this comment CLEARLY LEAVE EVERYTHING IN WRITING WITH THESE PEOPLE, or they will deceive you as they did us.
When we decided to call her to clarify what had happened, she pestered us all the time saying that she was very busy and couldn't. She only called us back when we said we would speak to the police, and it was to yell at us and speak to us in a very rude and obscene tone.
In addition, our driver throughout the SAFARI, did not stop doing a reckless driving with the phone in his hand all the time and in the other driving talking on whatsapp, calling on the phone and playing mobile apps or games while he had to drive and be attentive To the road.
(automatic translation from Spanish)
Reply from Safari Line Defender
Posted on Sep 6, 2022We do apologize for the misunderstanding. The issue here was the hours you were supposed to spend in the park. We explained to you before you started the Safari that 1ticket is valid for 24hrs. The 1st day you entered the park at 4:40pm. The second day you were supposed to leave the park exactly at 4:40pm but you insisted to stay until 6pm. We tried to explain to you about the National park rules but you could not listen until we told you to engage the national park police.
DZ
Email Samir | 35-50 years of age | Experience level: first safari
Thanks Rose for the support flexibility and availability that you gave me
Jimmy was our driver and guide during this safari to massai mara with his amazing land cruiser. Jimmy was calm funny and we had a lot of informations on places plantes and animals we saw. He was also always available for other needs we asked for. Thx Jimmy
KR
Email DONGJUN PARK | 20-35 years of age | Experience level: first safari
flawless
The safari tour is not cheap, so I applied after much consideration. I contacted more than 20 companies, and excluded tour companies that reply slowly or have poor safari plans. Then there were about three tour companies left, and finally I chose Safari line defender. There were three reasons to choose. 1. It's cost-effective. 2. The connection with Rose is good. 3. Overall, the reviews are good. In fact, I was worried because the location was not properly registered on Google Maps, and Rose felt rather little bit blunt than friendly. As a result, it was the right choice. There was nothing lacking in the tour, but I could enjoy safari more than I expected. I recommend this tour company. I would also like to thank Rose for her meticulous work.
Email James | 35-50 years of age | Experience level: 2-5 safaris
Best
Very Responsive. Rose made our safari to be memorable
DE
Email Michael | 20-35 years of age | Experience level: 2-5 safaris
Great animals and people
The Safari was amazing! Not only did we see lots of animals, it was also possible to get really near them e.g. lionesses.
The accomodation was great and I strongly recommend to book the camping as shelter for the night, because you can hear the animals in the nigth quite good while sleeping is still very comfortable. Also I met great people both in my accomodation and in the Safari car I was driving in. The drivers werde also good and I felt safe during the drives. All in all the service was great and I would strongly recommend it to others
CO
Email Carolina Jaramillo | 50-65 years of age | Experience level: first safari
AWESOME!
This safari, and specially the attention of Rose (the operator), Peter (the driver/guide) ad Tito at the camp totally exceeded my expectations. Fully recommend them. What a wonderful experience. It is a memory that I will keep forever in my heart!
Email Igor | 35-50 years of age | Experience level: first safari
Once in a lifetime experience
This was so incredible, one of the most amazing experiences of our lives. The hot air balloon was a highlight but everything else was also so special. The transport, accommodation and safari exceeded expectations. Jack, our driver and guide was fantastic, but a really special mention for Rose, who was not only a star in doing her job but also went above and beyond in every aspect. To put it into perspective I planned to propose to my girlfriend in Kenya but had no clue where to begin. I called Rose and she arranged everything with the restaurant and made a very special occasion possible. This was nothing to do with the safari or the booking she did the most and expected nothing in return. A wonderful person and one we will never be able to thank enough.
Thank you for all your help
